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Home Security System reviews in Volcano

  • A
    Very professional in sales and follow up.
    The initial contact was through an email inquiry that was returned by a call from a representative to discuss my needs. After three phone meetings, my questions answered and comparisons completed, the equipment was purchased and then shipped to the house.
    FrontPoint sent email updates notifying me where the package was and it expected arrival, which was delivered when promised. 
    Placing the sensors was as easy as their videos indicated.  It took about 20 minutes to position and test the sensors.  There was a 2 week lull between my activating the system from the time it had arrived .  During that period, I received numerous follow up emails and phone calls asking if there were any issues or problems because the system had not been activated.  At no point, during any of those communications, did any of the FrontPoint representatives attempt to "up sell" me.  Their only concern was why I had not yet activated the system. 
    The actual activation was done by calling their support line.  At that point, a specialist walked me through the system and then activated the alarm.   A very easy and quick process.
    The documentation, web site and staff made the installation and use of the system extremely simple. 
    What I appreciate about this system is that it is cellular allowing me to arm, disarm or check status anywhere / anytime through my cell phone. And should I ever move, the system can be easily moved since there are no wires.
    - Richard L.
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Home Security Companies in Volcano

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  • Frontpoint

    1595 Spring Hill Rd
    Vienna, Virginia