Get matched with top Home Cleaning Services in Pearl City

There are 7 highly-rated local home cleaning services.

House Cleaning reviews in Pearl City

  • F
    Busy Bees
    Scheduled appointment over a week in advance. Was charged extra because my location was too far for them, even though I am centrally located and easy to get to. I agreed to pay extra because I needed their services. On the day of the appointment, she was a no show no call at the specified time. I called her and left a voice message. She called back 10 minutes later. She said she forgot the appointment and had planned other things. Then went on to say she would not be there that day or any other day. Completely unprofessional! Why not just tell me you're not available on my first call? I could have found someone else. Instead I take time from my extremely busy schedule to be there on that day, and accomplish nothing. Now I must start all over again and try to find another 3 hours to put aside for these services. The worst customer service and attitude. My advice.... find someone else!
    - Dante G.
  • F
    Aiea MaidPro
    I wanted the 5 hour inital clean that their website talks about. I scheduled them to do a biweekly clean. They came for the initial clean and the woman told me that she only had three hours to do my house. I thought this meant that she was going to be able to clean the house in 3 hours. I was thrilled, I had budgeted the time and money for the five hour clean. I left to run errands with my three very small children. 
        Apparently they called to see if I wanted the woman to stay longer but I was out with my children, I cannot answer my phone. So the house was left unfinished. I walked in to my house expecting to be refreshed and ended up crying because of the disappointment. Not everything they had checked off their list was done. My mirrored closet doors were still filthy, the shower mat still had mold. My kitchen counters were wiped but the sink was left worse than I had left it and a cleaning sponge had been left in it. Only half my house was cleaned!
         I decided to not have them come back out to finish the job, I would just lay out exactly what I wanted done for the next clean in DETAIL. I called today, the day before I had the next cleaning job scheduled on my calendar, to tell them that I wanted the whole five hours I was SUPPOSED to get last time. Their answering machine was FULL and kept cutting me off. HMMMmmmm.... 
        She finally got back with me and had a very bad attitude. She told me that I had told them I could only do a 3 hour clean (lie) she told me that I had only scheduled a one time clean so I wasn't even on their schedule for tomorrow (lie) and she said "well, what exactly do you want?" I told her that I wanted my house cleaned, that is why I hired them! She then said "well, what do you want us to do? Do you want us to come out tomorrow?". She had a bad attitude about it, and I don't want people with bad attitudes coming into my home so I told them I would find someone else. Thankfully my friend has a cleaning lady she adores, so I will be checking her out. I will never refer anyone to the Honolulu MaidPro office because I don't want them to go through the disappointment and fight I had to go through just to get a clean house!!! I don't stand for people who don't want to do their jobs.
    - Bonita G.
  • A
    M&D General Cleaning
    loved the service and customer interaction
    - Caroline l.
  • F
    Marites Cleaning Service
    Started out okay and then they just stopped showing up.
    - Angie S.
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Home Cleaning Services in Pearl City

Companies below are listed in alphabetical order.

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