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There are 2 highly-rated local pest exterminators.

Pest Control reviews in Keaau

  • A
    We haven't had our house done yet because we are on vacation but up to this point they've been excellent. I also went by their office to pick up the special bags that we needed and they were helpful. He explained to us things that we didn't know like the life cycle of the termites and what was really happening. We thought that they were coming in through the window and he said they were completing their life cycle in the cabinet actually. We went with them because they were well recommended by other people.
    - Dana D.
  • A
    Will Kill Termites & Pests
    They come each quarter to spray inside and outside of house for pests and to replenish bate in rodent stations. They do a good job, show up when they say they will, we have no pests in the house and the rodents eat the poison and die outside.
    - Darla C.
  • D
    Bowman Termite & Pest Management LLC
    Shocking lack of professionals running this operation. The biggest problem was they lacked the needed equipment to tent homes that are over 12' high. Anyone who lives on the "Hilo side" of Big Island knows it rains almost every day. I get 165" of rain a year in my area. This termite treatment was the only thing holding up the closing on my home. I made this clear that the date they gave me was the date I was giving the Title Company to close on my new home. The day comes, Bowman employees arrive, tell me no problem and get started. I leave to run errands and in minutes after leaving my home, they call to say it can't be done. The reason is my roof is wet!

    So safety first is my rule. But my closing date is now on the line, so I ask the "foreman" what will we do tomorrow when the roof is wet again, because it rains every day? He simply says.........."don't know" but someone will call you back! So the owner of the company calls me and I explain that the home purchase is on the line and I asked him if he could give me a for sure date the job could be done? His response........"This is Hawaii and you need to understand that this is how things are done here" "They will get it done when its not wet"!!! Keep in mind it rains everyday! I told him I now have to call the Title Company to beg them to change the closing date but I have to give them a date it will be done! I said that if it was a matter of men not being safe working on a wet roof I will get a heavy equipment man lift so it could be done without risk to anyones safety. His response...."I am not interested in doing this job you need to look somewhere else"!!!!!

    This was after the inspector came to the home and photographed the home so they knew it was a 30' roofline. Having no choice and no time I was forced to wait for it to dry so they could climb on the roof. I asked if they had equipment for higher roofs and they said they only do houses they can tent without equipment because they have none!

    So they gave me a quote and date to complete work. The price was right. It was the only thing that didn't go wrong. While climbing on my roof they damaged my gutters in 4 separate places. I have photographs of 3 of their men working over 30 feet from the ground without any safety equipment. OSHA regulations require workers to wear safety harnesses and lanyards over 10 feet high for their protection. I know this because I have taken classes for OSHA safety certifications.

    And to top it off. I paid for the $2300.00 service in January 2013. I was in the middle of a 6 month long move from Washington DC and while I am on the East Coast, three months later in May 2013 I get a notice in the mail that Bowman Termite has sent my bill to collections!!!? I call as soon as I get the bill and inquire, the answer is they got the check however the switched over to a different computer system in Feb. 2013 just about the time I mailed my check and somehow it never got transferred to their new system!!!! And the first notice they send me by mail is a notice of collection? And the response I get from Bowman is.....oh well. I promptly paid the balance and washed my hands of this company.

    I have since asked around and I have heard mixed reviews. So maybe they are a great company and I just got a raw deal and some bad luck with their new computer system. Maybe my roof was too high for them to do the job safely then why did they tell me they could? They work this area for years, you didn't know it rains everyday? Maybe let your customer know this before they commit to a real estate deal based on your professional estimate of time?

    Good luck with these guys!
    - Eric P.
  • F
    Will Kill Termites & Pests
    To wit:
    - Reserved inspection associated with sale of our house several days ahead of service
    - Owner sent brother two hours late but brother was apologetic, professional and courteous
    - Wife and I moved internal cabinet items and furniture so every area could be inspected easily
    - Owner's brother conducted inspection at our home last week in June finding *one* location of termite activity
    - During inspection, brother told us not to bother moving anything else, he would inspect around
    - Brother informed us the area was small and would require small correction (and quot;It's only ONE SPOT and will only require a quick spot treatmentand quot;)
    - Brother took $200 for a $175 service but did not have $25 on him for change, said he would bring the money back or credit it toward spot treatment
    - Brother told my wife and I the report would be done by the end of the day once approved by his brother
    - Nothing was heard from the brother for five days despite numerous calls
    - Will stated to the buyer's agent the house needed several thousand dollars in tenting, putting our home sale in failure status
    - Will again failed to return my calls; secretary said she had no idea why the report differed from brother's assessment (and quot;makes no senseand quot;) and she would try to get it fixed asap
    - Requested report continuously for five days from Will since *we* paid for the inspection; messages still go unreturned
    - Eventually leveraged the real estate agents to get what we ourselves paid for
    - No report was ever provided directly to us; had to obtain one third hand from our agent who obtained it from the buyer's agent, a COMPLETE crossing of professional lanes
    - Report was signed by Will although he was NEVER at the property and NEVER set eyes on any of the house
    - There was no indication of inspector being Will's brother even though he conducted the entire assessment
    - There were no pictures taken and no secondary inspections by Will from which he could have formed any assessments differing from, or vetoed, his brother's assessment
    - The report itself was so lacking in detail and so generalized or full of mistakes with only the address and time of inspection in different font/ink, showing this was a form report used to fit what should be specific to each home; it certainly did not take five days to fraudulently fill in one or two blanks
    - Report stated that owners failed to adequately prepare the house by moving items for inspection so there could be additional termite activity due to our own failure to clean cupboards, closets, etc.
    - Our entire home sale was put on hold and our family life was seriously disturbed adding untold stress on my wife (who is seriously ill) and I (for financial distress)
    - Eventually the real estate agents and previous exterminator stepped in to fix Will Kill's mess the day prior to closing.
    WIll Kill are scam artists whose word is worth nothing and whose operation is professionally dysfunctional.
    - RJ R.
  • B
    Bowman Termite & Pest Management LLC
    They were very professional and they kept the same schedule that they set. I was getting termites on my window seals and now I have not seen any. The price is the only thing I did not like about them. They were on time all three times that they came out.
    - Norman S.
  • A
    Bowman Termite & Pest Management LLC
    Prompt courteous service. Had a problem with a bad bee infestation, which I had thought I had under control, but broke out bad (almost swarm proportions) just before they arrived, but they handled that as a matter of course, and included the extra service in the original quote. Rained while they were working, but didn't phase them in the least. The fumigation solved the termite and the bee problem. Their work has a two year warranty (for retenting) which is better than the competitive quotes. Nice people to deal with, would go with them for any future termite problems.
    - Norman S.
  • A
    1 Hawaii Landscapes
    Shows up on time every month so far and ants are going away. One time pruning on plants and fruit trees looked fine.
    - bob j.
  • A
    - Karen K.
  • A
    Will Kill Termites & Pests
    We have used them for years, ALWAYS on time, professional, very thorough, extremely knowledgable in their field and I don't have bugs/pests so add successful to that!!
    - Sonya S.
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