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Auto Service reviews in Kamuela

  • D
    Kona Auto Ctr

    I called and complained.

    I was assured issue was resolved.

    The issue is still not resolved.

    SO now I have to call them.


    The window still needs to be reset and the door handle was not replaced properly.

    My problem is more that I was ASSURED that this was checked twice, as they were well aware I was not happy, and the problem still exists.

    I have the same vehicle on the Mainland

    It had the same issue.  They told me what it was corrected it and I was out under $100 for labor.

    The problem was resolved.

    Basically I will never own another Nissan vehicle  on this island.

    My dealership on the MAINLAND TOLD me when I gave them my experiences sid that it was noted as the worst dealership ever.

    The OWNER does not care. 

    - Monica A.
  • F
    The tires turned out to be defective.  BOTH OF THEM IN LESS THAN A YEAR!  The tires each developed a lopping and an area where they bulged.  When the first one's warranty was "honored" I had to pay for a new tire with their calculations for wear on the defective one and ended up paying close to $200.  A few months later the same exact defect happened to the other tire and I had to pay about $150.  So over all, two tires have cost me close to $800 in the space of less than one year.
    This company is notorious for "assessing" things that are supposedly wrong with your vehicle and scaring one (like a single senior lady) into believing that they are in danger of an accident if they don't do the repairs that they recommend.
    - Samantha C.
  • C
    brought my car in for oil change..droppped it off..told me how long it would take..came back at the specified time and it was done..also have bought tires from there..and it was at a reasonable rate..given that they are the only auto repair/tire sales/ in this town...they always try to work with the customer, regarding time factors..emergency type  services. Do be prepared to leave your car..and either wait or come back..they are very honest about the timing..
    - karoll p.
  • B
    Big Island Toyota Kona
    - John G.
  • A
    - Martin B.
  • A

    Work went well, all materials needed were in stock prior to my arrival.

    - Lawrence G.
  • A
    - Lawrence G.
  • A
    Goodyear Auto Service Center
    - Gerald P.
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Auto Services in Kamuela

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