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There are 43 highly-rated local septic tank services.

Septic Tank Cleaning reviews in Woodstock

  • F
    Clean Septic LLC
    I hired Clean Septic, LLC to perform a routine inspection of my septic system before I moved into my home. According to what they told my real estate agent, they gave my system a glowing review. The former owner of the home was there, and they told him that he had done a great job keeping the system up. I was told I would not need to have the system pumped for at least two more years. Fast forward to three weeks in, my septic system is now backing up into my basement. Water everywhere. I call them back out at the advice of a plumber who just happened to be at my house for a different repair to a broken shower valve. The two guys that came out were the same people who had done my initial inspection, and before even looking at my system they immediately tell me that my drain field is "dead," and they quote me at $7,000. They had not even looked at it yet! I ask them to at least have a look to diagnose the situation before quoting me at such an extreme amount. We all go outside, they bring in their equipment, dig up my yard and the tank lid and immediately tell me that my drain field is dead, and that it will be $7,000 to fix it. I asked the guy if it would be wise to pump it, and he said no, that it wouldn't make a difference. I asked if the former owner would have known about this, and he said that he absolutely would have, that "drain fields don't just die over night." My question is how that was missed during their inspection then, as they had only been out a few weeks beforehand in November and the former owner hadn't been living there since October. I paid them $300 for their time to come out and do virtually nothing. They didn't pump the system or anything. My real estate agent has called them numerous times requesting a copy of both reports. The owner of the company would only send a text message photo of the report. We never got a single thing in writing, though we've asked them to mail the reports on numerous occasions. I am incredibly dissatisfied with this company and their practices. The fact that they would not even provide me with my own inspection report that I paid for, is outrageous.
    - Aly G.
  • A
    Franklin Septic Tank Service
    On Friday evening we noticed effluent from the system on the ground around the septic tank. Saturday morning we called Franklin Septic Tank Service and spoke with Mr. Franklin. He asked several targeted questions to ensure he would be providing the proper service to us. He spoke about not wanting to have us waste our money on the wrong service. After we determined that he would be able to provide the service we needed he contacted his Serviceman, Lee, who arrived with 90 minutes of the initial call. Lee spent about 45 minutes checking around the tank for potential broken connections and other potential sources of a leak. After those checks and the understanding the we had not had the system pumped in a long time, Lee completed the pumping process. We are very happy with the service provided, the price [$350 for a 1,000 gallon tank] and with no surprise add-ons for any of the checking and for the fullness of the tank. We will continue to watch the system for any additional leaks but fully expect the system is back to normal capacity.
    - Bob C.
  • A
    Plumbpros Plumbing Co
    The experience was not one I wanted to go thru but the professional service I received was second to none. The plumber was awesome he described everything in great detail so I knew exactly what to expect and the price was very reasonable for the job considering what they had to do. I was very pleased with the professionals that worked on my sewerline thru the hottest part of the day and never complained once. Job was completed on time and on budget with no surprises. Would highly recommend them to anyone. Thank you THORSTEN and RICHARD you guys were great
    - richard s.
  • A
    The Pink Plumber
    Antonio came out on a Sunday, not just any Sunday - Super Bowl Sunday. We were having issues with our septic system. He was very professional and he explained a lot in a way that I could understand. It was a very good experience and everything was all fixed when they left. When I need The Pink Plumber again, I hope it's Antonio who responds to the call. Actually, I don't. I hope he has moved up in the company to at least a management position by then. This service tech really knew his job!
    - Dan L.
  • B
    Banks Septic
    That one cost me almost $1,500 because on top of the sceptic tank. They advertised it at $299, but then all of a sudden it went up to almost like $600, because of all the other things. That means that I had to pay for the repairs that they repaired 5 years ago; and they said was not done right. He goes, ���you���re up against the wall with that���, because it started backing up to my house and I had no choice, but to except whatever they said. I���m trying not to hold against them for what supposedly their system issues did 5 years ago. The first time they came out they already gave me a quote of like $1,600, because of what could they fine. I think they came out here with a price anyway based on what they found last time. They knew what they were doing on that. I think it should have been cheaper. On quality, we will find out. The last time they fixed it, they had to come and fix it again. I don���t know what to grade them on that. They responded fairly quick. They were here on time. I���m less likely to use them again, because I���m not trusting of the experience I had with the whole scenario. They said they wasn���t available before. My records were there, so I had to pay for something that I already had paid, they should have been responsible for in the first place. It���s can of hard to trust somebody that comes back with that mess. It wasn���t done right. It was $900 plus whatever they charged. It was about $1,500. I thought it was fine. I would have graded them a ���B���, but because they didn���t keep the records that they were supposed to, I have a different outlook. They didn���t do a good job, obviously it was overpriced. Actually, they were overpriced when they called me, but I have to get it done. They also said something about it had to be done to prevent problems in the future. Quality I would rate a ���D���, because they were the ones who confirmed it was bad. I don���t recall them not being professional.
    - Gabriel T.
  • A
    Banks Septic
    Great. These folks installed our system in 2003. They are honest, personable, knowledgeable. Happy to answer questions. Taught me more about septic systems than I ever thought I wanted to know. Charges are very reasonable.
    - Martha E.
  • A
    Franklin Septic Tank Service
    We had an issue with our septic system and gave Franklin Septic Tank Service a call. Mr. Franklin came out, inspected, and gave us a quote quickly. His quote was more than competitive and we went ahead and hired him. He started the same day and had us back to normal by the next morning. I can highly recommend Franklin Septic Tank Service. He has great pricing and only does the highest quality of work. I will be recommending him to anyone in need of septic services.
    - Corey A.
  • A
    Clean Septic LLC
    Steven Ulmer the owner was very professional. He was on time and kept in constant communication with me. He did not try to up-sell me anything. He cleaned out my tank, gave me his opinion about a repair I could make in the next 4-5 years and that was it. I left him to work alone at my house once we met and they cleaned up well and locked the gates for my dog. I know this industry can be a very deceitful industry, so it is nice to have an honest operator.
    - Kathy M.
  • A
    Franklin Septic Tank Service
    Franklin septic went above and beyond the call of duty to make a bad situation much better. We had a complete septic disaster and Herbert Franklin drove a good ways out to our house on the weekend to look at the situation, give us a rough estimate, and talk time-table for repairs. The cost was fantastic and we hired him. The work he did was top notch and we were completely thrilled - its what happened later that makes this company special. When it was time to involve plumbers and other service staff, he was able to give great advice that saved us a tremendous amount of time and money. At the end, when his job was over, he even stayed later to make sure we were happy with everything and to do us a solid favor that was a tremendous help. Folks, this business cares - pay attention, you won't see this in many others.
    - Joseph D.
  • A
    Majestic Plumbing & Electric
    We sent email through Angie's List on Sunday and had a plumber out by 1 pm that Monday. They would have come earlier but we had scheduling conflict. Sandy came to do the service and was polite and pleasant to work with. He explained the process before starting and he stopped along the way to share what he found in clogged drain. He gave two options and explained what those were and how much the cost would be before completing the work. The job to unclog drain was the lesser in money and scope of work; there was no pressure to purchase additional services or more expensive fixes to drain. He found a blockage other then hair and then checked the rest of our drains to be sure there was no clogs further along the system. Sandy noticed another issue and asked if we were aware of problem. We discussed it and felt it was not necessary at this time to repair. We have used Majestic before for Hot water tank, pressure regulator valve and over flow valve and were quite pleased with the knowledge and work ethic of the plumbers sent. We will use this company in the future and recommend them to anyone needing their services.
    - Carol A.
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Septic Tank Services in Woodstock

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