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When Do You Need a Professional Locksmith?


Locksmith reviews in Woodstock

  • A
    Unlockit Locksmith & Security
    Unlockit has remarkable customer service. Every business could learn something from them. Purchased a new home and needed it quickly re-keyed. Contacted them through Angie's List on Friday, they called Friday night and I got an appointment for Saturday. The technician came out promptly after giving me a 30 minute heads-up. The work was done quickly and expertly. Exceeded expectations on every level. Highly recommended!
    - David W.
  • A
    Unlockit Locksmith & Security
    Ashley was very helpful with scheduling!  We own a rental home and my husband was only  going to be in town for a few hours and Ashley was able to arrange for someone to meet him at the time needed.  The gentleman
    who did the work was very professional and arrived on time (I don't have his name).  
    - Kimberly L.
  • A
    Louie The Locksmith
    I called Louie for help opening a safe that I couldn't figure out. He assisted me with the heart of a teacher, eager to help, like I was getting help from a close friend! I'd recommend him to anyone and if I have needs in the future he will be the first call I make!
    - Lisa L.
  • F
    GA Lock and Key LLC
    Where to start with this outfit...  Well, in short, they're ripoffs.  Do not use them.
    I've unfortunately had a number of lockout incidents in my life, more than I care to admit...  But this was the worst experience I've ever had with a locksmith.
    I had to take my wife for a medical procedure and while I was waiting, I took my phone out to my car to charge it and inadvertently locked my keys in the car.
    Since I had no access to my phone, I asked the receptionist to look up a number for a locksmith... well I guess she called the first thing she found on Google.  The receptionist also told me the website advertised 15 minute response times.  Well, over an hour and several calls after my initial call, the "technician" finally showed up.
    The guy unlocks my car in about 2 minutes and then proceeds to write me a bill for $189!!!!  Of course, I immediately protested and the guy just looked at me. So, I went inside and called the locksmith service to see if this guy was for real. The lady on the phone said she'd waive the "service fee" of $25 but wouldn't budge on anything else.  When I challenged the remaining exorbitant fee, she said it was because of the type of car, whatever that means. In fact, the older Subaru Oubacks, like the one I have, are easier to break into due to the lack of window trim.  In addition I've (unfortunately) had to call locksmiths on previous occasions, at least one was somewhat recently, and I've never been asked to pay anything approaching what this guy charged.
    So, there I was stuck with this guy parked behind me, so I just paid him the $164.
    At this point I'm not sure I have any other recourse. I could try to dispute the charge on my card... I'll have to consult with my CC company to find out.  But I have once again re-learned an important lesson:  No matter how pressing the situation is, make sure to check someone out before allowing them to perform any service.  Without getting a written estimate first, they can simply charge what they want if they are not reputable.
    Do not use GA Lock & Key LLC.

    - Shawn C.
  • F
    GA Lock and Key LLC
    On Friday 13, 2015 about 8am we called GA Lock and Key (404- 749-8809.) 
    We spoke to them and said our closet door was locked and we needed someone to come out and take a look, but it was not an
    emergency. ( business hours were fine)  The technician showed up about 11am and spent about ten minutes and unlocked the closet door.   We were not given an estimate before he started the work and when he was finished he gave us a bill for $250.00 dollars. We were shocked!  The only thing written on the bill was (emergency x 4).  We never said this was an emergency when we called so we felt this was a mistake.
    I called and asked for the owner and was told he is out of town and is never there, so I spoke to the office manager. I explained the situation and she was extremely disrespectful. I explained we were never given an estimate nor did they explained that anytime there is a lock out no matter what it is (closet) it is considered an emergency.  I ask why this was considered an "Emergency X4 " and she just repeated any lock out is and emergency. I said  we were going to dispute the charges and we would need a itemize  bill for the services and she hung up the phone. . She was very defensive right from the start; I never raised my voice or was disrespectful in any way. I just explained we needed to see what the charges were for.  
    The way she approached the whole conversation was extremely unprofessional and if I was the owner of this business, I would be very concerned with customer care.  The whole situation and the fact she was so defensive makes me think this vendor is not
    someone you should call. 

    - Kim J.
  • A
    Unlockit Locksmith & Security
    The technician was on time and pleasant. Re-keyed all of our locks and tested them all with the new keys that he made. He also adjusted one of the locks that was not closing easily. Very professional. No surprises. Will use them again if needed.
    - RONALD K.
  • A
    TC Locksmith
    Absolutely awesome experience! Walter was very professional, polite, fast, and most important- very affordable. I called at 3:30pm....he was at my rental changing locks by 4:35pm. I would highly recommend TC Locksmith- Walter for any lock needs.
    - Brad S.
  • A
    AAA North Lock & Safe
    Ken arrived when he said he would and completed the work very quickly.  He researched the cost of replacing the malfunctioning strike plate and suggested we might do better ourselves shopping on line.  I did the research and found a replacement strike that is more than $100.00 less than prices quoted by security device suppliers.  Ken will return to install the new strike when it arrives.  Ken has done re-keying for our amenities for many years and has always been prompt and his work performed in an excellent manner.  He works quickly and efficiently and his pricing is very fair and competitive.  I recommend Ken to my neighbors when they are in need for lock replacement.
    - Eric H.
  • A
    Unlockit Locksmith & Security
    He did a great job. He did everything right on sight, and so that was convenient. He came out and it took a little while, it took over an hour, but he got it all done, and I didn't have any issues at all.
    - John C.
  • A
    TC Locksmith
    I created the problem because I could not find the key to open one of my locks that I wanted intstalled.  He rekeyed the lock I could open in short order and spent extra time opening the other lock so that I could use it.  He then installed it for me.  His pricing was extremely reasonable and he could not have been more courteous.  I so pleased with his work and pleased with the fact that I have found a responsive, reasonable locksmith near my home.
    - Christine B.
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Locksmiths in Woodstock

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