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Plumber reviews in Winston

  • A
    Cody H. was very professional, advising us of the problem, how to correct it; work was done very efficiently and timely. Cody and his teammate are to be commended, they have great respect for their job and company. We had prayed for the right company to call and certainly felt we did just that. Need more young men like them in our world today, work hard, appreciate their company; says a lot for The Pink Plummer Co. also. Thank you Cody H and your teammate also. Great work, so appreciated.
    - Patricia P.
  • A
    Cody was promt, friendly and professional. He found the problem right away. Fixed it in no time. He offed to accept check, credit or debit card. Also, he reminded me that with the invoice from his company, the water department will credit some of my bill. We will only use this company going forward. They charge nothing to give an esimate. Unfortunately for us, we paid another company 39.00 earlier that day to come out to tell us we have a leak, not even where the leak was. Thier advise was to call other company to tell us where the leak is, then call them back for them to fix it. This would have cost us $500.00 more than Atlantis and taken much longer to resolve. Before that company, we hired two guys from the Thumb Tack app. who came out to fix our bath tub facuet leak. They created a new problem, got us for 85.00. Don't waste your time with the guys who are not licensed or the companies that are way over priced. Atlantis is trustworthy and priced reasonably.
    - Tori K.
  • D
    The two repair men came out, I showed them what I needed and gave them the parts I had purchased. As they were leaving, the said I would receive a receipt by email (which I did not). I did not go down to the basement for a couple of days. I attempt to turn on the shower and was not able to do so. I called to have them come back out (it was Saturday). I was told it would be Wednesday before repairman can come back out. I had tenants moving in on Sunday. After a conversation with the office they did agree to have have some one to come back sooner. The next repairman said that the first repairman had broken the new shower faucet and attempted the repair with the old shower knob. So he went and purchased another new knob. It took some time, but he was able to get the new faucet installed. (When the first repairmen left, they took with them the new faucets I had purchased, I was unable to return them for refund)
    - wanda w.
  • A
    Water would not go down in shower, toilet, etc. I called Cross & Sons first thing this morning. Someone was here in about an hour!! The two gentlemen got right to work, knew where the blockage was and cleaned out my pipes. They worked steadily and really knew what they were doing. I am so please with this company! I will recommend Cross & Sons to everyone I know that needs plumbing work. The price was very good!! I can say that a plumber left my house and I was actually happy with everything, including the bill!!
    - wanda w.
  • A

    First, they called to let me know that they would arrive earlier than scheduled, which was fine with me.  I was unclear about the location of my tank, but Landon and Will found it quickly and got to work.  They were very knowledgeable and professional.  They explained everything to me, answered all of my questions, and quoted a reasonable price.  The service didn't take long at all.  I would definitely use them again.


    - Yvonne C.
  • A
    Friendly scheduling, reasonable pricing ($25 off Angie's List coupon a bonus) and prompt service. The two young guys that came out to pump our tank called ahead as requested, arrived as promised, listened to our concerns and got right to work. They inspected all aspects of our tank and pumping system and cleaned the filter, which was clogged and creating the problem that we were having. We didn't even know that we had a filter as the last company that we used neglected to even open that hatch and pump that segment of our tank. We were very pleased with the work performed, and the guys were hard working and friendly. We will use Skyline again and would definately recommend.
    - Julia B.
  • C
    I told the two gentlemen that came to empty the septic tank that I knew I had two tanks (one that was new and not in use yet).  They told me the new one was the one being used and did not need to be emptied.  They walked around my basement and said all lines were going to the new tank.  The plumber they sent was prompt and found the problem quickly.  He proceeded to tell me I needed to see what was blocking the plumbing and show me the feminine products he removed and tell me his "record" was over a dozen.  Being that I told him I just moved into the home, I thought it crude he felt the need to show me the previous owners used products.  After their visit I called another septic/plumbing company that sent someone out to check the septic tank.  He was very professional and called the county to find out where my old tank was located.  He verified after walking through the house that everything was indeed still going to the old tank that was on the opposite side of the house from the new one.  Within half an hour it was found and opened.  He emptied it and noted a repair that needed to be done or it would be backing up into my basement VERY soon.  Glad I called the other company.
    - Tonya L.
  • A
    The unit stopped working on a Saturday in the middle of summer.  Technoserv came out to look at the unit on Sunday, and on Monday the new heat pump was installed and the a/c unit was working perfectly.
    - Mary Kate M.
  • A
    As I mentioned before, we started off with Sawhaven Renovations by having them complete a number of varied repairs and electrical/plumbing fixture installations. We were so impressed by their punctuality, quality of work, cleanliness, customer service and overall value of the work that was performed that we contracted with them for our larger jobs. We have remodeled a few times over the years and we have never been more impressed with the entire operation from start to finish than with Sawhaven Renovations. The office staff and their on-site project manager were very attentive and extremely conscientious about the entire process, how we were affected and were excellent with their communication with us informing us every step of the way so there were never any surprises. We also felt at ease having them in our home and confident in their abilities. Their attention to detail and cleanliness really made me feel that they respected my home and they would not happy until we were happy which is really a fresh breath of air in their line of work.
    - Karen B.
  • A
    The day I called the company they set up an appointment for the next day, in which they came out and looked at the work. I was given a guaranteed price in writing and signed the contract. They did the work and when it was completed, they did a walk through with me to make sure I was satisfied. Then I called the office with a credit card and it was done. The office staff was kind and courteous and very professional. They sent me the contract by email. The handyman was uniformed and friendly. He did excellent work and even did a few extra things for free. I will definitely use and recommend again.
    - Karen B.
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Plumbers in Winston

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