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Home Improvement reviews in Winston

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  • Cody was promt, friendly and professional. He found the problem right away. Fixed it in no time. He offed to accept check, credit or debit card. Also, he reminded me that with the invoice from his company, the water department will credit some of my bill. We will only use this company going forward. They charge nothing to give an esimate. Unfortunately for us, we paid another company 39.00 earlier that day to come out to tell us we have a leak, not even where the leak was. Thier advise was to call other company to tell us where the leak is, then call them back for them to fix it. This would have cost us $500.00 more than Atlantis and taken much longer to resolve. Before that company, we hired two guys from the Thumb Tack app. who came out to fix our bath tub facuet leak. They created a new problem, got us for 85.00. Don't waste your time with the guys who are not licensed or the companies that are way over priced. Atlantis is trustworthy and priced reasonably.
    - Tori K.
  • Josh was very responsive, and he and his crew are very knowledgable! The condensation pump on the unit in the basement was replaced. Additionally, a tune-up was done and a line was replaced. Very pleased with the expertise and service. Now I have peace of mind :)
    - Karen P.
  • They did a great job. Finished in a few hours and the results are a huge improvement over our old door. The owner, Susanne, was very helpful and the and Glenn, who replaced the door, was very informative and efficient. I'm just sorry it took me so long to post this review.
    - MARK R.
  • DO NOT USE THIS COMPANY! READ THIS BEFORE GIVING YOUR MONEY TO THIS COMPANY. We were robbed and taken advantage of, take the time to read this before giving your money to this company. We just had our first big move and hired College Hunks Hauling Junk Moving Company because their prices were affordable for us. We hired them first to move the items out of our Coral Springs home into storage units so we could sell our house quicker and start our move to Georgia. The first time using the company was great. We decided to use the company again once we moved into our new home in Georgia. I flew down to Florida so I could be there to help the new men get into our storage units. Unfortunately Hurricane Irma came at this same time and since I no longer had a safe place to stay in Florida I had no other option but to leave. I left only because the moving company understood and said it would be no problem for them to do the move without us there due to the given circumstances. Finally once Hurricane passed we heard nothing from the company for a few days. Understanding they had a lot of their plate we didn’t bother them we just expected to get a call once they were ready. Finally giving them a call days later they had brushed our move to the side and didn’t rush the move until we called asking what the deal was. On September 14th the movers began loading up the truck and would be at our new home September 15th. I stayed in contact with the lead man Ernest the entire time. Before unloading Ernest and I went over paperwork. We were surprised with a “discounted” $250 charge for having one of our old motorcycles in the storage unit. We never received a call or any concern regarding it. They gave us no option to op out of paying for it even though we were never informed. We gladly would have had them leave the motorcycle there and saved us from the forced bill of $250. We began the unloading and since there were only two guys and I gladly worked hard with them to help them get unpacked so they could start their drive back at a decent hour. Ernest complained and bragged a lot about the work he did, he did not seem happy to help us move. The guys left on very good time and I even tipped them $150 (which was all we could afford at the time.) There were a few things we knew we needed from the storage unit for my husbands work, one being an expensive Magliner. The Magliner did not make it back to our home even though Ernest and the other mover claimed to have “seen” it. (They made no claim to using it) So, we contacted the local Manager Steve about the situation. He said they would talk to Ernest and see what happened to our Magliner. During this process we were never updated as to what was going on. Days and weeks would go by when we never heard anything, we would call having to beg for information. As I unpacked the house little by little we found so many more items missing! Almost everyday something new we would remember that we didn’t see unpacking along with so many damages! Finding pictures I had of our storage unit I circled and directly sent and email to Steve letting him know with pictures so many of the things we are missing. Everytime we spoke to someone from the company they made it seem as if this was not a big deal to them. Many of the items were sentimental items to my husband's mother who just passed away. All in all we finally came up with a list of items we are missing, totaling in worth easily over $1,000. Large work items such as our argon gas tank for our welder, nail guns, and a pipe bender all missing. Steve finally gets back to us on October 19th with the evaluation of the whole situation. The Owner and the GM come up with no explanation and take no blame for what happened to our things. According to Ernest and the other workers nothing happened to all of our missing items except for the Magliner which they found randomly on their property because the movers decided to use our belongings… They offered to buy us a new Magliner and a check for $300 for inconvenience. Why would they pay $400 for a new Magliner instead of mailing us ours that was so called “found” even though we haven't seen any photographic proof of it. A check for $300 doesn’t even cover the tip I gave the men who robbed us and the unexpected bill they didn’t even have the decency to tell us about beforehand. I called Steve myself devastated that we were robbed and this was the best answer the company came up with. Steve, on the phone gives me the excuse that he had no say in any of this and he was just the middleman. There was nothing he could do because it was not up to him. In this case I asked Steve if he had no say in any of this why was I speaking to him about anything. I asked him very politely that I would like the company Owner or GM to personally give me a call. Today is November 6th. The company has made no effort to contact me or mail us the Magliner we were promised.
    - elizabeth n.
  • I spoke to someone on Wednesday, the quote was given on Thursday, when I got home from work Friday, the tree was gone. This company was $500.00 less the "middle priced" companies quote. That same company told me there would be a huge saw dust pile left behind. Shacklefords surprised me by raking that saw dust all over the ground so that it look nice and neat.
    - Tori K.
  • Since two people came to my house, it was supposed to take 2 hours. The young lady worked diligently and cleaned very well. Bobby was slower than anything. During the two hours, he walked around with an extended duster slowly moving it over everything but the furniture. I told them upon arrival I really wanted both bathrooms cleaned very well. After being here for 1.5 hrs, the floors were not swept, mopped or vacuumed. Both baths still needed cleaning. I cleaned the shower in my bathroom after they left. I had to vacuum my granddaughters bedroom, as they missed vacuuming the majority of the room.
    - wanda w.
  • Not all services were performed as stated in quote: did not scour kitchen sink, nor put dishes in dishwasher (i.e. 1 cup, 1 glass & 2 forks.) Did not clean kitchen cabinets; nor ceiling fans in any room. Did not clean/dust picture frames, light switches nor door trim, blinds, base boards nor window sills. There was mold on tile grout in shower that did not get cleaned. I was able to clean this after they left. In fact shower was not cleaned at all, as the bottle of body wash was still in same place on shower floor, I was very disappointed as I had used Monique's Cleaning before and was very pleased. Today, one of my granddaughter friends come over to check on me and made the statement that she would come by and help me with any house cleaning I needed. She did not notice the cleaning that was already done.
    - wanda w.
  • Not only were we pleased with the quality of Hal's craftsmanship but we also found him very easy going and pleasant to deal with. Our young granddaughter enjoyed watching him work through a window and he always had a smile and kind word for her. We did not hesitate to leave a door open for him if we needed to be away for the day. He is both honest and trustworthy! We highly recommend him and will use him again if needed!
    - Carolyn L.
  • The two repair men came out, I showed them what I needed and gave them the parts I had purchased. As they were leaving, the said I would receive a receipt by email (which I did not). I did not go down to the basement for a couple of days. I attempt to turn on the shower and was not able to do so. I called to have them come back out (it was Saturday). I was told it would be Wednesday before repairman can come back out. I had tenants moving in on Sunday. After a conversation with the office they did agree to have have some one to come back sooner. The next repairman said that the first repairman had broken the new shower faucet and attempted the repair with the old shower knob. So he went and purchased another new knob. It took some time, but he was able to get the new faucet installed. (When the first repairmen left, they took with them the new faucets I had purchased, I was unable to return them for refund)
    - wanda w.
  • We were extremely pleased with both jobs that Dan did for us. He was on time, the job was completed before the expected date and both jobs were left very clean. I would recommend Dan at Bennett Roofing for any roofing problems you may have. We will definitely use him again in the future.
    - Tiffani B.
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Home Improvement Services in Winston

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