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Auto Shop reviews in Winston

  • A
    ind We were a 100 miles from home when I hit something in the road.  Damage included fuel lines hanging down and scraping the road.  I tied the fuel lines up so they were not hanging down and drove to Beam & Sons, which was recommended by a local.  Mr. Beam brought the car in immediately, put the car on the lift and showed me the damage I had done.  He began work on the car right away.  Within a few hours the care was good to go.  When I saw the charge was only $114.00 I actually asked him if he was sure  that was right, because it seemed too low.  He said he was not about to take advantage of someone who was stranded on the road and $114 was all he was charging.  Considering that our car could have caught fire from the damaged fuel lines, I am extremely grateful to Mr. Beam for being so helpful, kind and reasonably priced.
    - MARK R.
  • A
    My car windshield was cracked 2 days ago while driving on the highway. Contacted SafeLite Autoglass for competitive estimate and above average guarantee to have my windshield replaced the very next day.  Technician arrived at my home.  He was professional, personable and on time.  He completed the repair expeditiously.  I would recommend using them to everyone.  I thank Angie's list for the coupon.
    - Jason L.
  • A
    I was told I needed new brakes and could hear metal when applying brakes.I went to NTB and the guy said I did need brakes and he was not professional at all. So I did not know who to trust and asked a friend for a reccommendation. I went to W. Georgia Tire and Auto and not only were they very nice but checked out my car and said I had another 10,000 or 15,000 miles before needing replaced. I was hearing the metallic in the brakes but they were not bad yet. I got an oil change and new windshield wiper blades. They told me the original windshield wiper blades I had were better and recommended I take them back to the Honda Dealer and just buy the replacements and the next time I needed blades they would install the ones i purchased from Honda. Now that is customer service. Now I will be buying 2 new tires and you can count on me going back.
    - Vicki N.
  • D
    MY APPT WAS FROM 9AM-12PM. AT 9:25AM, RECEIVED PHONE CALL FROM THE TECH TELLING ME HE WOULD DO HIS BEST TO BE HERE WITHIN THE WINDOW OF MY APPT - PROVIDED SEVERAL REASONS WHY HE MAY BE LATE. 12:15PM, I CALLED COMPANY TO FIND OUT STATUS - TALKED TO LOCAL OFFICE WHO INFORMED ME THAT MANAGEMENT WOULD BE RETURNING MY CALL DUE TO MY CONCERNS. 1:10PM, CALLED THE COMPANY AGAIN TO INQUIRE THE STATUS OF ARRIVAL - WAS LATER TRANSFERRED TO CUSTOMER COMPLAINT DEPARTMENT. FILED MY COMPLAINT OF NO RESPONSE FROM PREVIOUS CALL & TECH HAD NOT ARRIVED OR CALLED. FOUND COMPLAINT PROCESS TO BE A DEAD END WITH NO RESOLUTION FOR MY INCONVENIENCE. 2:10PM, CALLED AGAIN ON STATUS & INFORMED TECH HAD MOVED ON TO THE NEXT JOB DUE TO INABILITY TO SPEAK WITH ME. TECH CALLED WHILE I WAS TALKING ON A BUSINESS CALL. 2:15PM, SPOKE WITH TECH AND HAD TO PROVIDE DIRECTIONS TO MY LOCATION. 3:15 PM, TECHNICIAN ARRIVED AND INSTALLED WINDSHIELD. HE INFORMED ME HE NOTIFIED HIS BOSS THIS A.M. THE SCHEDULE WAS IMPOSSIBLE.
    - CAROLYN E.
  • A
    unknown
    - gail s.
  • A
    They extremely did it to their custom and I would use them again.
    - Mary H.
  • A
    .
    - Mary H.
  • C
    unknown
    - John F.
  • C
    unknown
    - John F.
  • A
    professional, on time, and got the job done.  Looks great!
    - Terri D.
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Auto Shops in Winston

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