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Auto Service reviews in Tybee Island

  • D
    I had heard some bad rumors about Freddy's so i was skeptical when i was forced to take my car there for a diagnosis. The people there seemed so caring and concerned about my car. Both he and the front desk woman spun me a story about how i had destroyed parts of my car without knowing it. Then they gave me a price tag of around $700 to fix it all and said that it shouldn't leave their parking lot because it was too dangerous.I felt like something wasn't adding up, so i paid for the diagnosis only ($45) and then got the car home. I took off the wheels to see the "destroyed parts". There wasn't anything there that matched the description Freddy and his employee had described. It was, in truth, a brake pad that was a $60 fix. Freddy tried to squeeze about 600 completely unnecessary dollars out of me and lied right to my face. From my understanding, my case is not an isolated incident either. Do not go there unless you feel like throwing hundreds of dollars away, all in cash, because Freddys doesn't accept anything but cash.
    - Josh S.
  • A
    In my 40 years of owning and driving cars, Rob is the very best mechanic I have ever run across.  He is a nice guy.  He's also expert, honest, and does everything right the first time every time.  He does not do unnecessary work or gouge his customers.  After a terrible experience at the Savannah BMW dealer, who I do not think are honest, it was an absolute relief to find Rob - one of my neighbors who runs BMWs recommended him.  Bottom line:  I recommend Rob Parker without reservation.
    - GREG C.
  • F
    Two Nuts And A Bolt Garage
    I brought them a 1960 MGA Twin Cam, a rebuilt engine, and a rebuilt gearbox, and  what I thought were all of the ancillary parts to swap the engine and gearbox.  (I also wanted them to fit a tonneau cover, replace the shocks, and spray the engine and luggage compartments with rattle cans.)  I has building a garage for the car at the time, and was not in a particular hurry to get the car back. 
    This garage managed to remove the engine and gearbox (which required removal of carpet, floorboards, and the radiator).  After more than a few months, they said that they did not think they could paint the engine compartment and luggage compartment well, so I sent the car out to have the engine compartment and luggage compartment professionally painted.
    After a year of promised (and failed) delivery dates and multiple different excuses as to why the car was not done when promised,  I moved the car yesterday to a different shop.  Two Nuts and a Bolt did not charge me for whatever work they did, but they haven't reimbursed me for my costs of bring the car to their garage.  Their response to the items I think they damaged or lost has not been satisfactory in my opinion.
    My experience with Two Nuts and a Bolt Garage, and its owner, is the absolute worst experience I have had dealing with any mechanic (indeed, any service provider) in 54 years on this planet and 38 years in the English car hobby.  I was stupid to leave the car with them for a year; I should have moved it after the first few missed deadlines and rounds of excuses.  Needless to say, I won't be returning or recommending them to anyone. 

    - GREG C.
  • F
    Critz Inc.
    Brought my BMW to Critz BMW to (i) have battery replaced, (ii) have headlight bulb replaced, and (iii) have a switch that had fallen through the center console reinstalled into the center console.  About a week passed, and so I called them.  The next day, David Mineado called with the following news:

    1.  New battery - $400 installed
    2.  New headlight bulbs - $250 installed
    3.  Car needed a new alternator - $800 installed
    4.  Car needed a new switch, which was not sold separately from the center console.  Cost of new center console - $350.

    I refused to have any work done.  Here's what happened to my car:

    1.  Pep Boys installed a new battery for $103.  They said it was OEM without the BMW label.
    2.  New headlight bulbs were $53 each delivered.  Installing them was quick and pretty simple.
    3.  Car did not need an alternator.  If it did, a new aftermarket was available for about $100 delivered and an OEM Bosch was available for about $173 delivered.  My opinion is that it would take me - a rather experienced mechanic - an hour and a half to install it.
    4.  Car did not need a new switch.  Old switch, which worked fine, was reinstalled in a few minutes with a flat head screwdriver.  Had it needed a new switch, it was readily available separately from an entire new center console for about $110.

    It is my opinion that Critz tried to sell me $1150 of services my car did not need and to grossly overcharge me on services it did need.  When I spoke to the service manager, he denied trying to rip me off and incompetence.  He said that his "machine" did not agree with my "machine."

    Interesting aside:  If you google the owner, Dale Critz, Jr., you will find a number of news articles about a Presidential pardon he received from President George H.W. Bush.  The Wire reports that "Because pardon applications are an expensive, complicated, and lengthy process, the profile of who can partake obviously skews towards those with resources, like Dale Critz Jr. The [Washington] Post story explains that Critz needed a pardon to take over his family's car dealership business in Georgia. Despite being convicted of a felony directly related to the line of work he wanted the pardon for (auto-loan fraud), other run-ins with the law, violations of his parole (using firearms), lying to the FBI during his interviews, and lying on his pardon application, Crtiz got approved. A big reason why was Rep. Jack Kingston, a family friend who wrote a letter and made two phone calls to the pardon office's top official."
    - GREG C.
  • A
    East Coast Car Care
    I took a vehicle with a slowly leaking tire to this provider. Not having an appointment, I was pleasantly surprised that the problem was quickly diagnosed and the tire repaired at a very reasonable cost.. This continues my very positive experiences with this provider.
    - David B.
  • A
    Dixie Motors Inc
    Brought my 2000 GMC Pickup truck in on a Thursday morning around 9:00am

    They had an estimate of repairs and recommendations within an hour...

    After I approved an entire rear brake rebuild, rotors, calipers and all
    And an air conditioning overhaul including a new compressor and all new belts......
    I was called end of day to tell me they had finished.......................................

    Talk about fast......

    Great experience from start to finish.......

    They are my new mechanic.......
    - Don G.
  • A
    Dixie Motors Inc
    - STEVEN G.
  • A
    Safelite AutoGlass
    - Jenny E.
  • A
    Dixie Motors Inc
    - Martin A.
  • D
    - Michael D.
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Auto Services in Tybee Island

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