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Auto Repair reviews in Stockbridge

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  • I look for the best bang for my buck. I'm OK with them.? That's who I deal with.? ?What I did not like, they sometimes when it comes to an oil change they have a tendency to come back early.? Because I'm a woman and I didn't know how long I had, that kind of made me angry.? So that's a negative.? I think they're good on price.? You really don't know what kind of oil they're using.? She said she gave me the better one.? I did have a problem when I got my tires through them. The guy did not put my hubcap on correctly, and it I did not catch that it would've come off. I think someone there did a sloppy job on being very, very honest.? To me on responsiveness today wasn't bad but sometimes they are slow.? On punctuality today was very good, maybe some days they are busy.? I would use them in the future.
    - Janet J.
  • We've been very happy with them. They figured out the problem and they had to go above the call of duty to research it. They got the car fixed and stood behind their repair, much more then I would have asked them to do. They wound up losing money which I didn't want them to do. I would recommend them for any major auto repair. The mechanics are very well trained. They stand behind stuff much longer then anybody stands behind stuff. This hose issue, they replaced it once a year ago a year later it went again. The average place wont do the kind of search they did. They do get backed up sometimes but they keep you updated. You go in and they are very knowledgeable. Everyone that works there is very high quality. I feel very comfortable going there. The work is done right and they stand behind the work. If there's a problem they spend the time to figure it out and fix it. They had the car for about two days. I couldn't ask anyone to stand behind stuff like they do.
    - CRAIG C.
  • We've used them for years. We are very happy. they have a very simple menu so we go there for the routine stuff. They're really good for the basic stuff. Its a good place. They are so honest and stand behind stuff. They're very fair. The waiting area had a bug screen and water fountain and coffee.
    - CRAIG C.
  • They identified specific problem and gave me options for repair. performed selected option. I have used their services for 4 years now and will continue to do so if the quality continues at this level.
    - Rex S.
  • Wendy was great. She came to my rental property in Stockbridge to clean the house while I was at work. I left the key for her in a hidden place. She arrived and did her thing. She cleaned the house from top to bottom including the ceiling fans, the doors, the walls, the baseboards, washed the dishes, cleaned and shampooed the carpet and cleaned all the appliances.  The house looked and smelled great. Not only did she clean the inside of the house, she also cleaned the backyard of all liter and debris and when she was done she locked up my house and put the key back where she found it.  And to top it off, that day I was having car trouble. my engine was smoking. I happened to mention it to Wendy and after she finished cleaning the rental home she came all the way to Lithonia with her Uncle to see what the problem was with my car. It ended being the heater hose was busted and it was leaking coolant. The next day she got another Uncle of her who was a mechanic to come to my house to fix my car! I tell this woman was a life saver to me. She not only cleaned my house she also went above and beyond and help me out with a situation which had nothing to do with her and I was a stranger, this was my first time having her come to clean my house!  I will definitely recommend Wendy to anyone who needs their home cleaned and I will definitely be calling her in the future to clean my primary residence.

    - Melissa B.
  • My Jeep was ready the same day and they worked with my warranty company. I did not feel like I was being scammed or hustled. Everything was straight forward. My Jeep is running great with no problems. I have found my mechanic.
    - corey j.
  • The customer service at James Motor Works was comparable to companies like Chik-Fil-A, Publix and Southwest Airlines.  The staff is ffriendly and personable and I felt welcomed. Melody was very kind and attentive to my needs and concerns.  I was initially told they were a little backed up on work but my car was completed before the end of the day.  I asked Jim to check if my 12 year old car was road worthy.  He looked it over and said it was in good shape which allowed me to drive nearly 2000 miles to and from my vacation spot worry free and cool.  I've finally found a good mechanic.  JMW kills the ratings.
    - Anita A.
  • Amazing, no appointment, done in 45 minutes. Love this place. Stopped once for low tire warning, barely had time to use the restroom before they were done!
    Will buy future cars here just because of the amazing service.
    - WILLA K.
  • They could have come up with SOMETHING extra that "needed" to be done but the manager was very professional and said the dealer had done all the appropriate servicing up till then, the vehicle appeared to be running well, and if they did anything additional at that point it would just be spending money on something that didn't *need* to be done. I appreciated his honesty and desire to not pad the bill. My car is getting better gas mileage, BTW. At 9 years old maybe she just gets grumpy before her oil change.
    - Pat B.
  • I have always had a perfect experience when I go to Fletcher and Sons. They are warm and friendly and better than that the price is always great and I do not fee that they are throwing in stuff that I do not need. I have gotten to know the owner and plenty of the workers and they are great people.
    - Juarez J.
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Auto Repair Shops in Stockbridge

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