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Firewood Company reviews in Smyrna

Real People ~ Real Reviews ~ Real Results

  • Scheduled a pickup for a Saturday afternoon and the company said they would be there by 12:00 noon. Called multiple times without a response. On the Monday after I finally got in touch with the company and they guaranteed delivery by 3:00 pm Wednesday. 
    Again waited around and had to call the company at about 3:30pm Wednesday afternoon. The company was running late and showed up around 5:00 pm. 
    After another day of waiting on them, when they got to the location they refused to stack the wood on a back porch because there were "too many stairs" after I had specifically asked if stacking the wood on a porch with stairs was a problem and they indicated no.
    They said a few stairs were fine but I had "too many stairs"
    They decided to stack the wood on the ground outside of my house and when I ask for a discount since they a) made me wait around for them and waste time on two separate occasions and b) would not stack the wood where I requested it they said no. 
    I  got frustrated and told them they could take their service elsewhere and that I did not want the wood anymore. 
    - Matthew T.
  • I received a call back the same day that I ordered the wood and it was delivered the following day. I've yet to burn any, but it appears well seasoned and consisting of nearly all oak. It also appears to be a bit more than half a cord.
    While delivering the wood, they were able to give me an estimate on removing some large limbs from a huge beech tree which was growing over my house. Once we agreed upon the price, the company had a crew out the following day to perform the work. The tree crew was very professional and able to remove large limbs from directly over my house with no damage to my yard or home. They cleaned up all the limbs and debris and left the yard looking better than when they started. They also would have cut the limbs for firewood if I wanted. I appreciated that they were able to do the work without any heavy equipment tearing up my lawn.
    The firewood was $140 for half a cord and the tree services were $700. The tree service price was on the higher end of the estimates that I received, but having now seen the work, I believe Todd Pate's services were well worth the price. I would not hesitate to recommend the company for these services or to hire them again.

    - Adam D.
  • They actually quote firewood by the cord, the legal requirement, as opposed to many who quoted a 'truckload'. I received a full measure of seasoned firewood.The firewood was neatly stacked. Fortunately I had no stairs or a long distance to travel. They will still stack it in those conditions but will charge extra for it. I will certainly order from them in the future.
    - David Y.
  • Everything was delivered on time with no hassle. Wonderful experience for the second year in a row.
    - Eric R.
  • unknown
    - carolyn s.
  • Quality wood, next day service, prompt, courteous, professional
  • I called in the morning and the wood was delivered later that day. Perfectly cut and aged, burns beautifully.
    - Jerome M.
  • Delivery was on the date and time agreed upon. Appears to be very good, seasoned hardwood, ready for burning this winter
    - Jerome M.
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Firewood Companies in Smyrna

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