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Chimney & Fireplace reviews in Smyrna

  • A
    Atlanta Roofing Specialist Inc
    It takes a while to get an estimate, and with all the recent rain, a while to get the work done. But the knowledge and professionalism of Daniel the estimator and Juan the crew leader was great. The vent replacement was troublesome, but Juan made two trips to the store for parts and stayed with it to make it right. We will have rain this weekend and I assume there will be no leaks.
    - Don G.
  • A
    Atlanta Fireplace Specialists
    We had a pipe burst in the ceiling and water came down inside our gas log fireplace. Another fireplace company said the entire fireplace had to be replaced at a cost of around $6500, and my tile surround would be ruined. I called AFS because of their great reviews and was not disappointed. Jesse checked the fireplace and said as far as he could tell it just needed a new remote module. Jesse and Lance came out to install the new remote module and check the blower (which is not possible without a working remote, even though the first company said the blower was damaged). The blower was fine and my fireplace works like new for about $500 and my tile not wrecked. This business is A+.
    - Myrna J. E.
  • A
    Gas Logs Etc Inc
    This was our first stop in shopping for gas logs. Patty demonstrated all the styles in the showroom, gave us a brochure and suggested we go home and decide which one we wanted. Upon exiting the business we noticed an open Bible by the door with a picture of a young girl. When we inquired about it, she told us the story of her daughter's miraculous healing from cancer. We were moved. The next day we called and ordered the style we wanted and Larry called later to set up the installation. He and his assistant did an excellent job with the installation and in no time were were basking in the glow of our new gas logs. These folks are honest and trustworthy. They get my highest recommendation!
    - Ben B.
  • B
    Atlanta Fireplace Specialists
    The technician did not include my Angie's List coupon. Service should have been $217. Charged $229. Didn't realize it until after the fact He could not fix my remote control to the fireplace. On works but off did not. Said he would send me an email with the remote systems that the company sells with the prices and never it was never sent. Ordered a new one of the same system that I had and it still does not work.
    - Jennifer J.
  • A
    Atlanta Fireplace Specialists
    The technician inspected the chimney and told us the fireplace had probably only been used a few times and it didn't need to be cleaned. He was extremely knowledgeable and polite and did not charge us for the visit. Eventually we're going to convert the fireplace to gas and we won't bother calling anyone else -- they have our business.
    - William R.
  • B
    Charity Chimney Sweeps
    Two gentlemen arrived on time and were completed within 20 minutes. I had to request them to clean the inside of the glass and provide Windex/paper towels to do so. I felt the price was too much for 20 minutes of service. I felt like all they did was vacuum the interior of fireplace and turn on the starter. I didn't see any check for leaks, etc. I asked if the logs were properly placed bc a neighbor had said that can interfere with performance and was told "yes" but I didn't feel confident in the answer.
    - patricia h.
  • D
    SuperiorPRO Exteriors
    Painters (who also repaired chimney) were very professional, would recommend them outside this company. I have a 20x24' permanent awning across the back of my patio, just below the chimney. It was apparent something slid from the roof onto the awning and ripped it in 3 places. Please note...it was not like that the day before the work began. I addressed it at the follow up and was asked 'how long has the awning been up'....what does that have to do with damage to it. I wrote and sent pictures to the President and for the most part was blown off with a suggested very minimal token. The job cost me approx. $1500, replacement will cost approx. $2600. They acted as if I was trying to pull something over on them, but in fact took pictures that afternoon and had two people look at it and both agreed they were fresh rips. Totally unprofessional.
    - C C.
  • A
    A Advanced Chimney Service
    A Advanced Chimney Service employees were fantastic! Not only did they clean the inside of my new home fireplace but they also checked the inside shoot of the fireplace leading up to the roof as well as the chimney exterior on the roof. Not to mention they digital photos for me to see issues that they quoted me for repair as well as things that looked good for the condition of the chimney/home.��They were fast, professional, gave me a great estimate on future repairs that need to be completed and let me know what I can do to keep my fireplace at its best at all times. I recommend this company completely!��
    - Breanne A.
  • A
    Hearthmaster
    Hearthmaster was great from start to finish in terms of responsiveness, professionalism, friendly service, and quality. They answered all of my questions and recommended solutions, which I later implemented -- using Hearthmaster to install a new gas fireplace insert. And that product has worked exactly as advertised, I'm pleased with everything they did.
    - Lisa M.
  • A
    Old Hat Chimney Service
    The crew showed up on time and let me explain what I needed done. An initial inspection was done on the fireplace; it didn't work, so they spent some time looking for the gas shutoff in my basement. It took a few tries, and I wasn't much help. Once they discovered the shutoff, they were able to get the gas fireplace up and running in less than 10 minutes. David showed me some areas of concern and then worked on the ceramic logs a bit to make sure that there was proper airflow. He then made sure I was able to turn the gas on and off and showed me EXACTLY where and how to light the fire. This isn't my area of expertise, so I appreciate them taking time to explain things in a way that I could understand. 
    I found this company on Angie's List, and I'm happy to report back that I'm very pleased with Old Hat Chimney and would recommend them without hesitation.
    - James K.
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Chimney And Fireplace Contractors in Smyrna

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