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Appliance Repair reviews in Savannah

  • A
    Savannah Appliance Repair LLC
    Excellent. Repair was coordinated through 2-10 Home Warranty. After the first company failed miserably (Read United Service Appliance Repair), Savannah Appliance showed up and addressed my issue. They were familiar with issues regarding a Maytag refrigerator and installed a better part than the manufacturer's OEM. It fixed the issue and the unit has been working well since the repair. Only reason i gave them a B on responsiveness was the time it took to get on their schedule. I guess you have to wait longer for high quality service.
    - JULIE O.
  • F
    United Appliance Service Repair
    Awful. Repair was through 2-10 Home Warranty. Issue was with service provider. First tech out couldn't move the refrigerator. It is a tight kitchen but an appliance tech should be able to move the refrigerator. Strike 1. Therefore, I had to drive over 4 hours a few days later and move the refrigerator myself. Once moved, I called for another tech to return and complete the work and they told me it would be 2 more days before someone would be available. Strike 2. I stayed in town 2 more days until the next tech showed up. He was on time and installed a new relay switch. Interestingly enough, he did no diagnostics, just installed the part which the first tech (the one who couldn't move the refrigerator) said was the issue. The refrigerator turned on and he left. I ASSUMED the repair was complete and proceeded to then grocery store and bought over $175 of groceries to be refrigerated. Unfortunately, the part didn't fix my issue and all of the groceries went bad by Friday morning. Mush. Strike 3. I contacted Universal once gain and in the process they told me "If it isn't the relay switch, it is probably the compressor and we don't work on those". Strike 4. I contacted the warranty company and requested a new service contractor that showed up and fixed the issue. They were familiar with the brand and it's associated issues, and had a knowledgeable and effective correction which has been working just fine.
    - JULIE O.
  • A
    Saxon Appliance Service Inc
    I called the manufacturers toll free number and was given the names of two companies. The first one I called was closed because the office staff was attending training an the other was Saxon Appliance Service. I left a message and a very kind gentleman named Danny called me back within 15 minutes. He asked me some question to understand the symptoms and then he walked me through a few trouble shooting measures. While I initially feared that the circuit board would need to be replace, that was not the case. Danny's patience and professionalism far exceeded the support that i received from the manufacturer. With Danny's help I got the unit running after 20 minutes and Danny politely said "let me know if I can help you with anything else." Saxon proved to me that they operate with a high degree of professionalism and integrity and they have gained a loyal customer in me.
    - CURTISS J.
  • A
    ALLAN GAMES MAJOR APPLIANCE
    My yard looks absolutely amazing. They're family-oriented and are friendly people. I'd recommend them to anybody because of how friendly they were and were up front with everything. They did the job right.
    - Lindsay S.
  • A
    Saxon Appliance Service Inc
    Saxon came out and repaired it. They had to make two trips because they needed to order a part. Saxon was on time and the service person was very professional and friendly. I would definitely recommend them and would use them again.
    - brian k.
  • A
    Mr. Appliance of Savannah
    Mel was fantastic! Completely professional, knowledgeable and walked me through all my options so I wouldn't have to spend a fortune! In addition, he kept things super clean and was respectful to the fact that I work from home and needed to take conference calls while he was here. I would highly recommend Mr Appliance and Mel to fix your appliance issues. Thank you for all your help Mel!!!!
    - Jessica R.
  • A
    Affordable Appliance Repair
    I called and made an appointment for the next day. Mr. Billy Joyce arrived right on time and had my dishwasher repaired in about a half hour. He is such a positive friendly man and did a great job. Instead of spending $700 or more for a new dishwasher, I spent $65 and it is working great again.
    - Patricia J.
  • A
    Rudolph's Appliance Service Specialists
    Very well. Mr. Rudolph quickly diagnosed the problem, described a fix and answered all of our questions. He stayed in communication as the parts were ordered and then fixed the washer in a timely manner. Really appreciated his professionalism. This was the washer Bowen Refrigeration took 2 1/2 weeks to deem "beyond repair."
    - Caroline H.
  • F
    Bowen Refrigeration
    Very difficult to get an idea of when the technician would visit. When technician did arrive and after a short look see, took part, said it would take 3 days to arrive and took payment for his 5 minute visit. After a week & many unanswered calls, he put in a part and when we next used the washer it leaked, a problem we had not had before. After many years as a good customer, and positive reviewer on this list, I won't be calling Bowen again.
    - Caroline H.
  • A
    Mr. Appliance of Savannah
    Mr. Appliance really felt bad when he had to break the news to me about how much replacing the ice dispenser in my fridge would cost! He quickly evaluated the problem and ordered necessary parts. Barbara from his office stayed in touch via phone and text to keep me posted about arrival times, which was very helpful. She also called to follow up with me and make sure everything was working properly. Can't say enough good things about Mr. Appliance!
    - Cornelia D.
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Appliance Repair Services in Savannah

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