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Find Top-Rated Sandy Springs Auto Body Shops

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Auto Body Repair reviews in Sandy Springs

Real People ~ Real Reviews ~ Real Results


  • STAY AWAY< RUN AWAY AS FAST AS YOU CAN FROM THESE PEOPLE!!

     had used their Buckhead location 8 or 9 years ago with a high end car that was vandalized.  They did a great job.

    Two and a half weeks ago my Civic (not a high end car) was damaged by an apartment security gate, t-boned, dented and scraped the entire right side of the car.  Allstate estimate and approval to repair was completed and check issued within a couple of hours.  I promptly took the car to Classic Collision in Sandy Springs.  My assigned Service advisor went through Allstates estimate, assessed damage and provided me an estimate of 1.5 weeks total to repair. 

    When I went back to Classic Collision the next day to drop the car off, the Service Advisor was not there, had not shown up.  I was treated like I was their problem.  I wished I had left then.

    It is now at 3 weeks.  I have been given 3 delivery dates.  I show up at a day and time they have confirmed via email the same day. I then leave without the car as work is far from done.  On one occasion I was told my car was in detail, offered to wait for it, then told by the replacement supervisor that really, the car had not yet been sent out to a contractor to do wheel work. 

    So they lie and twist and turn things to their advantage....car dealers and car body repair are all alike I suppose.  They just do not care. 

    Classic Collision clearly has MAJOR operational management issues.  No accountability. anywhere and guesses on the part of a Service Manager as they have no clue on where things stand.  These folks are interested in only new business as they split time between individual repair tracking and dragging in my customers from prospects shopping around for car repair.



    STAY AWAY FROM THESE PEOPLE!!!  You can do much better


    - Elizabeth S.
  • Everyone was extremely helpful. And because there was no body work involved, they didn't charge me, even after I insisted that I should pay something. I would definitely recommend them to anyone in need of body work and will use them myself if I ever do in the future.
    - TERRI W.
  • He did just as he said. It's not 100%, but it is 85-90% completely repaired.  The difference is really quite amazing and you can't tell anything was there unless you look closely.  It's a lot better than going to a body shop, and the repair is a lot cheaper without any painting.  Very professional work and I'd go back as well as recommend him to others.
    - Ashley B.
  • Can't tell car was ever in an accident.  The worked with the other drivers insurance company to get my car repaired quickly with quality work. We were referred to them by the Volvo dealer.
    - Robert E.
  • Chris Allen handled everything from the original quote to inspection after repair. They used original manufacturer parts and matched the paint color perfectly. Repairs were done in a short period of time with great customer service throughout.
    - Dave S.
  • The work was done as estimated, promptly and professionally. It is rare to meet a company that goes out of their way to help out the customer, and give them the best deal, and service possible.

    - Amy S.
  • I've been using them for a number of years because they do a good job and are reasonably priced. I've used them four times in the past ten years. They're very thorough, reliable and price-wise they're very good too. They do a good job. They are thorough about their diagnosis and what the problem is and they do a good job repairing it. Price-wise they're competitive.
    - Nabil J A.
  • They knocked out the dents, removed the paint scrapes, straightened out the bumper and the fender. They did a gorgeous job. They even picked me up and brought me back when the car was ready without a charge. I wouldn't hesitate to use them again, there isn't anything I would change about that experience.
    - HELENE Z.
  • They handled everything with the insurance beautifully. They were great I loved them. The one thing they couldn't handle because it was something electronic so they took it to the dealership and they told us they would pay for it. They wanted everything to be perfect. They were fantastic.They are highly rated everywhere and they deserve it. You always talk to Kong himself.
    - JAMIE W.
  • unknown
    - Barbara L R.
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Auto Body Shops in Sandy Springs

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