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Basement Waterproofing reviews in Roswell

  • A
    Weatherguard is a first-class waterproofing company who stands by their warranties. We used them to waterproof our 15,000 s.f. building and they have helped us resolve all of our water issues, which were extensive. When we had water return to an area, they totally redid the work , which to me is the ultimate test of any company. Weatherguard stands by their work and will be there when you need them. I chose them for their competitive pricing and great reviews, but honestly worried that when and if the time came for them to honor a warranty, I might be disappointed. I am happy to say that in that moment of truth, they showed up���big time! Thank you Angelique and Weatherguard.
    - LISA B.
  • A
    EverDry Waterproofing
    Top notch service from Dennis Davis, the Field Manager to Devon the Leader on the job. Dennis was extremely knowledgable on all aspects of our situation and addressed every question we had. Devon walked both my husband and I through the complete job both before and after with a thorough explanation of what was to take place and was flexible regarding our specific requests. The entire crew on the job were prompt, courteous and respectful of our property, not to mention extremely patient with our very friendly dog who was eager to help join them on the job. Devon made sure our needs were accommodated by shifting their schedule to meet ours by finishing the inside work before the outside was completed so we could leave for an appointment. All of these gentlemen were very courteous. We were so please to have such a pleasant group of people working at our house after the unfortunate experience we had with our builder. We are also very pleased to know that Dennis Davis will be able to go to court with us for the Civil Suit we have filed against Limitless Renovations for the inadequate job the did. You have another exemplary person on your team with Dennis and we are happy to know that he is on our side as well. We are also very pleased with the EZ Breathe Ventilation System. Just like Dennis said, we noticed a difference within just a few days after it was installed. I don���t remember the gentleman���s name who did that work, however, he was top notch as well���prompt and in and out very quickly. Thank you for provided excellent service by people who actually know what they���re doing
    - Jeanne R.
  • A
    Trotter Co
    It was a superb experience. The Trotter folks are consummate professionals: punctual, thorough, patient and good at explaining what they do to people who are new to it (like most customers). The work was performed on schedule and at the estimated cost. Since then, my basement has been dry, baby, DRY. We could not be happier with the both the service and the value we received from Trotter.
    - Lars O.
  • A
    Trotter Co
    The work was outlined in advanced (and contracted for, with a firm price), they were punctual, professional and thorough. Everything was done exactly as specified, and our basement has been dry, baby, DRY. :-)
    - Lars O.
  • A
    AquaGuard Foundation Solutions
    This process was excellent from start to finish. Our salesperson, Matt Volk, was terrific. He explained the job to me, made sure everything was easily understood, and walked me through the entire process. He was a true professional. The install crew of George, Audiel, and Dane did a wonderful job installing the vapor barrier and dehumidifier in our crawlspace. they were efficient and professional and made sure i was completely satisfied before they left. It was incredible to see the change our SmartJack made in the kitchen!
    - Michael J.
  • A
    AquaGuard Foundation Solutions
    I was very pleased with both the service and timeliness. The pump failed within the first year. However, after a very brief conversation, AquaGuard sent someone out the very next day and replaced without any hassle or charge.
    - michael z.
  • A
    Harris Waterproofing & Construction Inc
    Had to schedule a few weeks out after quote was agreed upon.  To be honest I never saw them work.  They came during the day while I was at work.  The dug out around where the basement was leaking.  They waterproofed the external wall and installed drainage around the house to help with water flow.  They also dug out around a wall and installed a retaining wall made of landscape bricks.
    It has been almost six months and my basement is still dry.  I am very pleased.
    - Kristen L.
  • F
    Reese Construction Company Inc.
    We bought a house with drainage issues.  I started my search for a drainage specialist with "Trust Dale"  He recommended Aqua Guard.  Aqua Guard said they have someone they regularly work with that specializes in the work that we needed.  His name is Doug Reese.  Reese has a website showing a video that featured him on a local news show with the President of Aqua Guard.
    Doug Reese tells me he doesn't even advertise his business because of all the referral he gets from AquaGuard.
    Doug Reese' plan was to install a french drain in a negative grade area near the foundation of home.   Route the water under the back deck with a river rock bed.  The river rock bed was installed to carry the water in a path and prevent erosion of the deck footers that were being eroded by water.  Doug Reese did not fix the problem.  He placed the french drain pipe in a ditch and piled the rocks onto the pipe.  The water now travels along side the pipe and continues to erode the dirt under the footers.
    He was to divert water away from top of deck by creating a inverted swale.  After having his non english speaking workers dig the swale he decides he can't continue with that plan.  He states that pool that is located nearby is at a higher than the deck.  His new solution was to place a perforated black drain pipe along side the deck.  The pipe was placed in a shallow ditch with no rock and fabric.  He proceeds to tell me I should thank him because he did not charge me $600 for laying that 10 feet of plastic pipe.  I measured the pool deck and it was only 1" to 1 1/2" higher.
    I tried to call Doug Reese a few times to fix the river rock bed.  He thought he could use some of our decorative landscaping rock to make the river rock bed instead of purchasing river rock like the contract stated.  He finally called back after I complained to AquaGuard.  When he arrived to fix the problem he stepped towards me and proceeds to shout at me saying I was questioning his integrity for not returning my phone calls.  His brother who came to help, calmed him down.  I had to keep my composure because I had my 2 year old daughter within an earshot.  Doug Reese is very unprofessional to yell at a customer.
    I called AquaGuard to see if they could help.  They never returned my call.
    Never do business with someone who has a P.O. Box as their address.  It makes it difficult to file a lawsuit.

    - Alison P.
  • A
    American Crawlspace Solutions
    On time for first visit, estimate and education on possible solutions was excellent. On time for work and did an excellent job with exterior drainage work and replacement of garden stones. Great job with crawlspace clean up and floor covering.
    - Mary M.
  • A
    They were really great.  They were very professional, timely, and honest; they did not try to come up with a lot of extra stuff that I needed.  They just looked at the problem and came up with an affordable solution.  They did the work quickly and they have a very good warranty on their work.
    - Carolyn H.
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Waterproofing Contractors in Roswell

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