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Concrete Repair reviews in Rome

  • F
    AquaGuard Foundation Solutions
    TERRIBLE!!!!  We had Will from aquaquard come out for an assessment of our foundation. We were going to do a total remodel of our home.  We had some major settling issues and knew we could not invest hundreds of thousands of dollars in the work without first addressing the foundation. Will appeared to be extremely knowledgeable and experienced. He told us what we needed to make our foundation structurally sound before beginning renovations. After the crew dug the footings my husband went under our house to see what they had done. It was noted at that point there were not enough footings to support the house. We called Will from aquaquard who came back out to reevaluate the situation.  It was then the situation began to deteriorate. More footings needed to be installed but would cost thousands of dollars more!!!  I had serious concerns that this was a bait and switch scenerio. We were assured that was not the case and given a 10% discount. Folks, at this point we were into this about 20,000 dollars. Aquardguad returned with their cement truck to pour the footings. They did not finish until 11:00 pm. One of the workers asked if they could wash out their cement truck . I agreed as long as they dumped the debris in the woods away from the driveway.Well the next day we went outside and our asphalt driveway had concert dumped all the way down it. Our driveway is long. It was a mess!!!  In addition, they had dumped large piles of concrete beside the driveway in three different areas. Once again we called Will with aquaquard . We took pictures and sent those to him. He said someone would be out to clean up the mess. Two weeks later a worker showed up with a pressure washer and tried to remove concrete that had been sitting on the driveway for two weeks. We withheld $2,000 of our final payment. I wished it would have been more. We have to pay to reseal the driveway.  It gets worse. When construction on our home began a structural engineer came out per the contractors request and said the foundation still needed more supports another $15-$20 thousand dollars of foundation work from the contractor!!   We never heard another word from aquaquard about our driveway or the money we withheld. Writing about our experience brings back painful memories. I wonder if I can sue aquaquard for PTSD?  In retrospect we would have been better off letting the contractor do the work.  He utilized a structural engineer and fixed the foundation.
    - Carmen J.
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Concrete Contractors in Rome

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