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Find Top-Rated Rome Appliance Repair Services

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Appliance Repair reviews in Rome

Real People ~ Real Reviews ~ Real Results

  • When I called to ask the price for installing a microwave they quoted me $75. When they came to install, the actual charge was $125 as they told me there was also a $50 service call fee. I felt that this was misleading. I was not pleased with their service.
    - Linda J.
  • The wall unit oven in a rental house suddenly stopped working, and the tenant found it beeping and flashing. This company came out and initially quoted $350 for repair. Later, they called back and said it would instead be $700 as they discovered that the touch pad control was not functional. I reluctantly approved the repair (the oven is a 1998 model, and I likely could have replaced it with a used one for considerably less or a new one for not a great deal more). I later received a bill for $750. The bill did not itemize the costs of the parts or the labor. I tried looking up the parts online, and it appeared that each would have been $100 or less. I have no idea what they charged for each part or what the labor amounted to. Perhaps all the charges are legitimate and reasonable. The trouble is, I cannot know this, as my final bill did not indicate what I was paying for.

    Meanwhile, after one use the oven went non-functional again. That was in April or early May. i write this review in late September and the oven is still not repaired. This is, I think, partly because it has been difficult to align his schedule with our tenant's.

    Still hoping he'll make it right. If he does I'll come back and revise.

    UPDATE: They finally connected with our tenant and came back out. So far as I know the oven is now functional. Still unclear to me what the ultimate trouble was, though it sounds as though a bad circuit board was installed.

    Seems like as good guy who means well. Things just didn't go so great with our overall experience.
    - Mark L.
  • Rob Pruett was extremely helpful in repairing our Bosch dishwasher very quickly and very professionally. He was easy to get a hold of, showed up on time, and was someone I enjoyed having in our home. I will call him again anytime I have any further appliance repair needs, and I wouldn't hesitate to recommend him to anyone. He is a true professional.
    - Nancy E.
  • Mr. Trott is a very personable and honest man. He has been in business a long time and I would definitely recommend him. It was a long time ago that I used him, but I remember how helpful he was.
    - Rhonda D.
  • I was visiting in the Rome, GA area in a motor home. My over-the-range microwave/convection oven began sporadically pausing while cooking. I called Mr. Pruett and reached voice mail which instructed me to leave a message and informed me that he would return the call. Mr. Pruett called at the end of that same business day and arranged for a service call the following day at 1:00 pm. Since I was staying in a local campground, I asked that he call shortly before arriving so that I could meet him and escort him to my motor home. He called as promised and arrived on time. He was able to diagnose the problem but did not have the replacement part in stock. However, he was able to actually repair the malfunctioning part (a door switch) and reassemble the appliance. He let me know that if the repair did not work that I could call him back and he would order a replacement switch. His fee for the service call was $55 and he charged an additional $5 for the actual repair. I felt both were very reasonable especially given that our campground is some 10-12 miles outside of Rome. I would certainly use Mr. Pruett again if the need arises.
    - William D.
  • We were rather broke so we took it in to their shop to get it fixed. It saved us a service call. They fixed it for 45.00 right off and helped me get it back on the truck. It took maybe 30 minutes.The repair has held well for over a year now and the oven/stove still works great.
    There was a little stray cat they were caring for in the building that we found out later they'd help find a home for. That sort of thing is nice to see in a business as we are animal lovers too, and it would have been run over if they'd not taken it in.
    Seemed like good people that actually wanted to help people. Very knowledgeable. They were very nice to deal with and seemed to understand that our budget was tight. Real asset to our community.
    - Kristi G.
  • It went great. He got here went straight to work. Talked with me about cleaning out my kids pockets from now on. I had used him before to fix my garbage disposal and also my dishwasher. He is a super nice guy and does a great job at a great price. And if he is backed up he will tell you so and not make you wait around all day.
    - Tracie D.
  • I had used them once before to repair my dryer several years ago and they did a great job.  I called them out to fix my washer after it was making some weird noises and stopped working.  They came out the very next day and was able to repair my washer.  I told them that my dryer was also making some weird noises when it was drying cloths and if they could check it out.  It turns out that my dryer was in danger of catching fire.  They didn't have the part but told me they would have it in two days.  They came back to fix it in two days and were done in less than 30 minutes.  Very polite and professional.
    - Rusty R.
  • fine......
    - Michael D.
  • Excellent.
    - Cooper C.
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Appliance Repair Services in Rome

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