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Outdoor Living reviews in Ringgold

  • A
    Extraordinary, Outstanding, Superior, Fantastic! What a relief to finally find a contractor is dependable, honorable, and focused. I was blown away. I've come to expect little from contractors over the years, but Jeff has officially raised the bar for every contractor out there. I cannot imagine ever, ever, ever using anybody else. Here's what thrilled me: 1) Jeff's quote was professional, organized, itemized, accurate, and even included pricing for 3 different options for our deck to help us make a cost-based decision. 2) Jeff quickly became our trusted adviser and consultant. He did not make decisions for us, but helped us navigate choices when we asked for his opinion. His knowledge and experience really are impressive. When we asked, "Do you think we could...?" His answer always began with "It's whatever you want... here are some things to consider, though." 3) His crew is the best! Jeff has 2 fully dedicated crew members. They were focused on MY job, not multiple, concurrently running jobs. Matt and Chris predictably arrived every day. They were friendly, happy, hardworking, and clearly enjoyed working together. They treated our family with respect and kindness. My youngest son idolized them and truly misses them now that the work is done. 4) The quality of work of exceptional. Jeff's standard for quality work is higher than anybody else I've worked with and I LOVE that! 5) Jeff and his crew were considerate of our ongoing home life. We continued to occupy the home during the renovation. In fact, I work from home. Because of that, Jeff always warned me in advance when things might get noisy, so I had the option to make other arrangements. I wholeheartedly recommend Elite Remodeling Solutions to anybody who is planning a home renovation. They are truly exceptional.
    - Eric S.
  • F
    Deck structurally unsound as verified by Lowe's specialist. Cement was not poured into post holes. Materials arrived for patio room and looked cheap and flimsy for price charged. Sales Dept refused to give itemized price breakdown. I chose them because they were the most advertised and had BBB approval. I did not know that all a company has to do to get their stamp of approval is pay a fee. I learned an expensive lesson:. The biggest company is not always the best. Work was halted. We went to court and while I won at the local level they appealed to the highest level and ultimately won six years later due to "proving" they were independent and autonomous from the parent Champion company in Ohio. Not proving they did nothing wrong but just proving they did not have to abide by the Ohio standards and could therefore dupe and extort the customer however they wished. The parent company may be fine but Champion of Chattanooga is to be avoided at all cost. Maybe you'll have a good experience but why risk it? If you do, proceed with caution.
    - Joanne E.
  • C
    Left a bill. But I still have no pool working. He only claimed to fix the mechanics. I needed the pool cleaned, which has not happened yet. That is not his fault except that the phone number of the two people he left for cleaning turned out to be of no help. We have had no pool all summer.
    - Edwin Z.
  • B
    Barry, the owner, just seems so nice and so eager to please. I kind of think something must have been going on with his worker. The worker came over and fixed the faucet and the locks and everything, but we had to call him back because one of the doors wasn't fixed properly. Also, the fan over the hot tub came loose again. I was kind of disappointed because I looked out and the ladder he was using to fix the fan was sitting on the hot tub.  I had asked him several times to come to my house to give me an estimate and he would just blow me off. I waited about a month and then got ahold of Barry. He had somebody else come and give the estimate. My personal feeling, I think Barry was kind of shocked at the employee. I don't think it is the company or Barry at all. He found someone right over when he found out about it.
    I would use them again but not that one worker. I think the price was probably fair.
    - Donna G.
  • A
    I was very pleased with the quality of work that was done at my home. I did not give a excellent score on price because the cost of the higher quality material in the end was not what I was expecting. The owner did work with me to reach a fair price. I am glad I hired this company and would hire them again.
    - Scott H.
  • D
    The job took over a month to complete.  The sunroom still leaks.  They did a horrible caulking job and it is now yellowed.  I now have a white sunroom with a discolored caulking.  It looks very unprofessional and messy.  They installed a gutter incorrectly and put a hole is the incorrect side of the gutter.  They also simply nailed the patio to my house.  Very poor work.  They were cutting the metal in my yard that was producing shards of metal that my dog could have possible eaten.  I had instructed them to put a tarp down because of this.  Later on I had to use a shop-vac to clean up the shards.  They thought it would be beneficial to take out my basement wall (a load-berring wall) so that we can access the patio that way.  I also instructed them to not leave the gate open because of my dogs, yet they continuously left the gate open.  Because the room still leaks I have to leave a window open at all times so it doesn't stink.  Bottom line is that they took forever.  It was supposed to be a day job and a day cleanup.  It took over a month.
    - Marybeth W.
  • A
    very well. would use again!
    - Vicki H.
  • A
    Everything was perfectly good. Nothing went wrong at all. They knew what they were doing from the beginning and completed just like they said and on time. I'll use no one but them from now on.
    - Trina H.
  • A
    - Terri D.
  • A
    - Tammy H.
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Outdoor Services in Ringgold

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