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Find Top-Rated Richmond Hill Water And Fire Damage Services

There are 2 top-rated water and fire damage services in your area.

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Water And Smoke Damage reviews in Richmond Hill

Real People ~ Real Reviews ~ Real Results

  • Servpro got over there quickly - within a day or two and gave me a few options. They identified the one that they thought would work best (and it was actually the least expensive option). We gave it a try and it made a significant difference. Though perhaps the smoke smell is not 100% gone, it's the best solution that we've had up to this point. Would definitely use them again!
    - Jeff H.
  • It couldn't have gone any better! ServPro (and specifically Jon Avery) were absolutely EXTRAORDINARY!!! Jon had the contents of our 4200sf home photographed, inventoried, packed up and empty in less than two days. He orchestrated the delivery of two "PODS" in our driveway for things we might need access to and even stored some heat-sensitive items at the air conditioned ServPro warehouse. When it was time to finally move back into our home, Jon and his team had everything put EXACTLY how it had been (down to the order of books on a shelf) prior to the flood. Truly AMAZING!!! The best parts of our flood were the beginning and the end because ServPro was in charge. Between insurance companies, contractors, landscapers, flooring people, etc, we must've dealt with over 20 different organizations. ServPro was the ONLY one who did precisely what they committed to in the amount of time they promised. We ended up being out of our home for 4 months while our house was repaired. I wish ServPro could've done EVERYTHING because I'm sure they would've been done in a week! I'm serious. Every time we needed anything, Jon was available and eager to help. I cannot say enough great things about our experience with ServPro!!
    - Karin A.
  • A tree fell over my house and went
    through ceiling in my daughters room, hallway and kitchen etc. Not
    knowing what to do, I was referred to 1800 Boardup and they came over
    right away and started to remove the tree. Very good job. What I was
    unaware of is that right after the clean-up, I needed someone to fix
    the place up. My insurance told me that I can use anyone. So the Icon
    man Frank was standing right there next to the boardup people and I
    went with him since I had a huge whole spread all over the house.
    Icon started up soon, In the beginning all went well in the planning
    phase. They send over a contractor (Wes) and he was supposed to take
    care of things. From there everything went a bit down hill. He said
    he would come by, but didn't show, or I was told that a certain job
    they were performing was the right way and I felt that things went
    not too well. The new roof was put on the house ---the driveway was
    ruined during this process from (heavy trucks used and never fixed).
    Ceiling fixed ( still see the stains) wall painted (charged for 2
    coats , received one bad coat and paint spots all over carpet,
    grandfather clock aso  plus was told that the paint looked
    bad???) Window screen was supposed to be fixed, but taken away since
    they didn't have the right one, and never returned aso. List goes on.
    Another issue I had was that after the new roof was put on -all over
    the house- when it rained, a huge mass of water came rushing down
    right into the window of the sun room. When I tried to talk about some
    of the issues, I was rudely told that it is normal.e. The taken away
    since they didn't have the right one, and never returned aso. When I
    tried to talk about some of the issues, I was rudely told that it is
    normal. I pushed the leaf guard up a bit and less water came down,
    but the issue was not resolved. Then, several month later, my the
    floor in the sun room gave a way and tons of rotting wood etc was
    discovered. The whole side of the sun room where the rain had purred
    is damaged. So I called ICON again and he came by and agreed to fix
    the sun room if we fix the roof??? So we agreed, but then he kept
    sending his roof people over and they searched for reasons to blame
    us. We didn't put the roof up, so how could it be our fault? I had
    roofers come by and they took pictures and they said that the roof
    was put up faulty where the beak of the roof meet. To make the story
    short, we received an e-mail telling us that it is all our fault and
    we need to fix it ourself and we never heart back. No answer. So I
    wrote to Franks boss, but same thing. They just never wrote back.
    This is what is so rude. No explanation. Nothing. Still have a sun
    room with rotted out wall and floor. My husband was deployed during
    both times. If he would have been home, it might have been different.
    Then again. Most likely not.

    - Linda J.
  • The whole job went smoothly.  Simon is good at making contact and explaining the process, and prepping the Customer on what to expect and when to expect it.  Matthew came out to look the area over for the estimate and called before he came out.  The quote was provided by email the next by Simon.  We agreed on a date for Matthew and Tony to come out.  Matthew called prior to coming out.  The job went off beautifully.  I have a happy wife!!
    - Carl M.
  • We had a bad storm come through our area and a piece of our roof had been damaged. some water had leaked into our attic. We have a good friend who had mentioned a service provider that did some handyman work. We contacted him and that afternoon he was there to give us an estimate. Two days later we gave him the 'go ahead' and he picked up materials and began work the next morning. After all the work was completed he made sure everything was just as tidy and clean as it had been before the construction.
    - michelle l.
  • Best service ever! Jon answered every question we had and returned our calls immediately. I would highly recommend Servpro to anyone.
    - Jessica S.
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Water And Fire Damage Services in Richmond Hill

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