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Find Top-Rated Richmond Hill Roofing Contractors

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Roofing reviews in Richmond Hill

Real People ~ Real Reviews ~ Real Results

  • On June 30th, I called JCB Roofing to schedule an appointment for someone to come out and have a look at a couple of roof leaks on my house. I was told that an appointment would be scheduled for July 9th at 4 PM. On the 9th, I called JCB at 4:13 PM to confirm that the appointment was still on. I was assured that we were still good for the scheduled appointment, but that the technician was a bit behind schedule for some reason. That day, no one came to my house, nor did anyone give me the courtesy of a phone call to advise what was happening. That’s a completely unacceptable level of service, especially when I took personal leave from work to make myself available for the appointment. I know having a couple leaks fixed isn’t the biggest or most lucrative job, but giving customers the run-around is no way to run a business. The evening of the missed appointment, I emailed Amber at JCB to convey my disappointment with their level of communication and service. As of today, July 14, 2018, I have yet to receive any response from anyone at JCB roofing. As a veteran, I selected JCB Roofing because it’s a veteran-owned business, and I’m sorry to say that I will not be recommending JCB to my neighbors and associates. Then again, I'm not sorry, because they earned my 'F' review.
    - Marco C.
  • Started our good, then he-contractor-quit coming. He took our money. We honored the contract, he did not. He gives excuses to not come by...he is in the hospital, the plumber had a death in the family, he had to go to court with his daughter. He admitted to us he spent the money we gave him for roofing, $8000, on something other than us. Contract signed March 5, 2018. Our $8000.00 roof is a tarp on our dormer. Work that was done is good. There are holes in floor for plumbing by no fixtures. He dropped off some flooring and a sink this week and said he would come back, but did not. My husband talks to him everyday and he promises to come, but he is a liar.
    - Dale B.
  • Spoke with owner John September 14th and he looked at job and said he could handle it. He then took the only sample I had of the metal roof pattern. It has now been 10 weeks and over 20 phone calls/messages to please return sample (since he never followed up with prices) so I could get another roofer and match metal pattern. This is my first negative review for any business. Wish he would return my sample!
    - Ken E.
  • Great! So far, all is well. Beau, the owner, came and explained everything to me, including my insurance, all costs, exactly what they do and how and was fantastic! Extremely knowledgeable,personable and patient. I would recommend them to anyone. We have another Hurricane bearing down on us now, so we'll see it tested but I have full confidence in the work they have done. THANK YOU BEAU and team!!
    - Ginger T.
  • Mr. Hernandez washed our two-story vinyl-siding home, including the screened porch (inside and out) and sidewalks, and also cleared leaves and other debris off our roof and cleaned the gutters, replacing a fallen gutter shield along the way. He spent the entire day on the job and our house looks great!
    - Diane B.
  • We made an appt on the 20th of April. We spoke w/Chrissy who scheduled an appointment for the next day (21st of April) between the hours of 12:00 p.m. thru 4:00 p.m. At 3:42 p.m. Chrissy calls to ask if it would be okay to reschedule the appointment because it looked like her technician would not be able to come today. REALLY? I told Chrissy that her company held me hostage in my own home for almost four hours & then calls? In my opinion, this is unsatisfactory customer service. I would not want them to look at my roof from across the street!!!!!
    - Patricia B.
  • Jody and his team did a great job! He was very professional, knowledgeable, and honest, taking care to explain what was being done and answering all questions. Great care was taken in the details and the worksite was left clean and organized at the end of every workday. We are very pleased with his work and have no hesitation in hiring him again when needed. It was a pleasure dealing with him throughout the entire process.
    - c H.
  • I had spoken with Mr. Hernandez in mid September about a cleaning and after getting his estimate, decided to arrange for service in early Oct. Upon next contact, he said he had had a cancellation due to Matthew and was able to do my house the next day. He arrived at 10 am and left around 3:30 pm. He cleaned the gutters, siding, windows, screened porch, walkway, sidewalk, driveway and patio. He also cleaned our pergola, wooden swing and Adirondack. I did not expect the window cleaning and had some leakage because of the pressure, but that was no fault of his. Now we know about the issue. He worked nonstop and if he took any breaks, I was not aware. Our gutters had not been cleaned since install 2.5 yrs ago (and were sprouting pine seedlings) so no easy task. I paid him over his asking price for the quality and difficulty of work. He will be our go-to guy from now on for sure.
    - BONNIE P.
  • Very nice young man showed up and cleaned out our gutters for us. We moved in not long ago and our house used to be a rental, so who knows when the last time was when they had been cleaned. They did an excellent job and the young man even tried to get as many leaves off of our roof as he could. Very affordable!!! Cleaned up afterwards as well.
    - Raleigh C.
  • The crew showed up this morning around 8:30, I think.  They are always so nice to work with.  Very friendly and professional.  Went to work right away on my roof and gutters.  They never leave a mess.  Job done professionally and quickly.  I will always use Mike Kenny Roofing.
    - Deanna H.
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Roofing Contractors in Richmond Hill

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