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House Painting reviews in Pooler

Real People ~ Real Reviews ~ Real Results

  • Working with Alex & Bros Painting was great. They gave me a detailed proposal and pricing was comparable with other quotes. We had several cedar boards replaced and his carpenters were experienced and did a great job. They pressure washed the exterior and applied two coats of paint. They matched the existing paint perfectly. I was able to communicate with Alex via phone, email, and texting and he was always responsive. Any time I had a question, he would get right back to me. I would definitely hire them again.
    - Ann G.
  • It went very well. Alex was very conscientious of the work done by his team. He would stop by to check progress almost every day. On days he couldn't be here, he would call me to confirm how I'm feeling with how the project is going. The cabinet and the doors had been painted by the prior homeowner (and was not done well). One of the doors in particular had very heavy paint brush marks. It took a lot of work to smooth it out so it would match the others. Alex would not give up on it until it was done right..and to his standards. I appreciate his attention to detail like that. Alex was also very nice to work with and shows he cares about the customer. He also painted one of my bathrooms. The walls were marred from prior paint jobs and other wear and tear. Alex & Bros went in there and took care of it. The bathroom walls and trim now look like they are brand new!
    - Felicia B.
  • While homeowner was away, painters turned the 1 year old A/C unit on full blast and put the temperature down to less than 60 degrees two days in a row during hot summer, so A/C was running non-stop.  A/C unit should be turned off during painting and sanding, as the chemicals from the paint breakdown the core, especially while using a sprayer as Alex & Bros did.  Mentioned this to Alex, and he confirmed that A/C unit should have been turned off and suggested the homeowner disconnect the power to the A/C control box before painters return to finish job to ensure they do not turn it on again.  Afterward, an A/C technician had to be hired to inspect the A/C unit, and an expensive duct cleaning was performed.  Duct cleaning service noted a large amount of drywall and dust throughout the A/C system from painters, and they said painters should know better than to do what Alex & Bros. did.
     
    The duration of the job was quoted as a 6 day process, suggesting a quality job (reflected in the price) but was done in 2.5 days. Paint appears to have been painted on the walls without cleaning the dust from sanding first.  Handles weren't removed from the doors as promised, and painters sprayed paint all fire detectors leaving them unusable.
    Painters did not clean up. Left a mess of paint and drywall dust everywhere, and only half the floors of the house were covered. Homeowner asked them to clean up, and they spent 5 mins with a broom.  A professional cleaner had to be hired to clean up after them.
     
    I regret using Alex & Bros. and I would never recommend them to anyone.  


    - Michelle L.
  • I have no complaints about the actual paint job, it was well done. My issue is that someone from the crew used my a/c duct work as a step ladder and caused the duct work to separate from the unit leaving a good size gap, thus reducing the efficiency of the unit. Also, apparently someone used the unit itself as a step ladder and caused a misalignment of the cooling fan. The top of the a/c unit is bent and the fan vibrates due to the misalignment. Of course, I cannot prove this. Suffice it to say, the integrity of the duct work and unit was intact prior to the house painting and separated, warped and vibrating after. I instructed the crew daily about the a/c unit and to stay off of it at all costs. I failed to look at the a/c unit on the last day and cut the check for the remaining balance.

    Also, it's been over a month since the job was completed and I am still picking up cigarette butts left behind by the paint crew.


    - Brian B.
  • We have been performing a complete remodel of a home we recently purchased.  We had new drywall installed by a different contractor, who also sprayed the wall color after installation.  However, I needed somebody to paint the trim (baseboard, window trim, crown molding, door trim) as well as the interior doors and two bathrooms needed to be painted (the whole house had been sprayed with flat, but we wanted a satin finish in the bathrooms)..  We also required an additional piece of sheetrock added to the shower area in one bathroom and trimmed in.  I went about getting estimates to have these things done.  As we were in the midst of coordinating with several other contractors (carpenter doing trim work, flooring and tile, plumbing, A/C), we needed to get the bathrooms done first, so they would be ready for tile installation and the rest of it (trim and doors) could be painted a little later, as soon as the carpenter was done with the trim. 

    Mr. Britten met me at the home at the day and time agreed to.  I described to Mr. Britten about the timeline we were working under and exactly what I needed done.

    Perhaps Mr. Britten's and my personalities just plain clash, but from the get-go, it seemed like he was arguing with me about everything.  For example, he said my timeline wasn't reasonable.  He said we must be p****** all the contractors off due to delays in the timeline (he assumed that since our timeline was aggressive that we must be constantly rescheduling things, thus p****** people off, but this was not at all the case, so I found it a little insulting for him to say that.). He criticized things that I was requesting (we had explored alternatives, including the ones he suggested, but after very careful consideration, decided that the results wouldn't look very good).  I found myself on the defensive for the entire duration of our meeting.  In spite of all this, he said he would write up an estimate for the work and send it to me via email.  I never received the estimate or any further communication from him (yes, I checked the "junk mail" folder of my email account and it wasn't there either).

    I chose another painter to do the job.  As it turned out, the other painter I hired managed to do what we needed without any of the hassles Chris Britten predicted would occur.

    Overall, it appears that Chris Britten just didn't want my business.  That's fine.  I wish he would have said so from the start, rather than telling me he would send me an estimate, then just not do it.  Really, all he had to do was say "Hey, I just don't think your job is a good fit for us." or "Sorry, our current scheduling won't allow us to meet your timeline." Either of those would have been better than being argumentative about the job and then not following through with the estimate after saying he would send one.

    UPDATE:  To clear up Mr. Britten's confusion:  You met my girlfriend at the home we purchased together in Port Wentworth at 4:00 on July 18.  She has a different last name from mine. With both of us working full time, in order to get this major renovation accomplished, each of us had to meet with different contractors and service providers as our schedules permitted.  She took on the duty of finding a painter.  She provided the review, based on her unpleasant experience with you.  In addition, Angie's List appears to have some confusion in specifying locations.  We live in an apartment complex in Pooler while we renovate the home in question, but it appears our mailing address at the apartment complex was attached to the review you read.  This was in spite of the fact that we provided the location of the home in Port Wentworth as part of the review.  I transferred my membership from our prior location in the Philadelphia area, and for some reason, Angie's List used the year our home in Delaware was built as part of this review.  Apparently there is some strange carry-over when members move around.


    - Paul R.
  • Patrick and his team were wonderful! They were able to squeeze us in due to being on a super tight timeline. The guys were all polite, professional, and very quiet (even when I would chat with them). They were very focused and thorough. The house turned out great and looks like a brand new house again!
    - Tom A.
  • John showed up on time with his crew every day and got right to work. He was always available to answer questions during the installation process and he had a polite and professional demeanor during the 3 days he was here. The painting job and installation on both doors and trim was outstanding and there was no mess left behind after he left the job site. John is a trustworthy professional and I highly recommend him and his crew for any projects you might have.
    - Leif R.
  • They told me one thing and it cost more they did a crappy job and then would not stand behind the job they did. I will never use them again and will tell every one I know and meet what kind of lossy business practice they have. Never again. My three year old can paint better..
    - Virgil Q.
  • The project went very well. John Gladdin is the man running Revelation Renovations. He was referred to me through my insurance agent when I need my ceiling repaired after a water leak back in 2008.







    I have used him for various projects for almost 5 years now. During that time he has done all type of handy man work for me; painting, door installation, shutters, fencing, molding and trim, ceiling fans, lighting, and more.







    John is very professional and thorough in his work. His prices are very reasonable, and there were no 'surprises'. He keeps you updated during the entire project and works around your schedule. He is a Christian worker and he has been in this field for many years. If you are looking for quality work, dependable services and fair pricing, I highly recommend John and his company, Revelation Renovations.











    Chuck Williams
    - Charles W.
  • After a tree fell on my garage, Ron replaced and/or repaired the roof, wall, and foundation. I was impressed that he didn't just patch the area of the roof that was damaged, but replaced the whole side of the roof so that the shingles would match and not look like a patch. Overall, I was very pleased. I have continued to use him for various home repairs since then.
    - Tracy W.
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Exterior Painters in Pooler

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