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Find Top-Rated Pooler Auto Repair Shops

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Auto Repair reviews in Pooler

  • A
    Import Service of the Lowcountry
    Had to have my 2007 SL550 towed to Import Service after another shop carried out work and did not fix the problem. It took two shots at fixing the problem with ISLC but they got it right, ECU failure. Took a while but I'm back up and running now. Thanks Frieder.
    - Malcolm M.
  • A
    Laura, Roger, Freddie, and Gavin are great people, first. Secondly, they do and have done a great job every time I’ve been there. They are honest, fair, and great mechanics. If you need help with your car, I would unequivocally recommend them. Wonderful people- through and through. Everyone knows them. Anyone who says negative things god about them are just haters.
    - Scott J.
  • A
    Great. Quote was reasonable and work was completed on time as promised. Staff and mechanics are knowledgeable and professional. In the future I will definitely use Auto Doctors Inc for auto repairs and service.
    - Kenneth S.
  • A
    Troy was very helpful and even tweak other things in addition to installing the new alternator. He had all kinds of helpful tips on maintaining my car. I really enjoyed talking with him and he really put me at ease when I was all flustered about being stranded because of my alternator dying all of a sudden and I was from out of town. Highly recommend J1 Auto!
    - Leia T.
  • F
    Vaden Nissan of Statesboro
    I don't recommend doing business with General Sales Manager, Tim Canady, Salesperson, Amy Perdue or anyone else at Vaden of Statesboro. I specifically recommend not using this service department as Service Manager, Robert Reagan has either built an incompetent service department or a department that just doesn’t care. My wife uses Vaden of Savannah to service her Escalade and we will be taking our money to Hilton Head Cadillac from this point forward. Every aspect of this dealership is built on unethical practices and immoral behaviors. This past December, I traded in a beautiful F-150 King Ranch for a used 2015 Tahoe in an effort to have more cabin space with two small children and a business that keeps me on the road daily. Vaden of Statesboro sent me home with a loaner vehicle so that they could have the vehicle thoroughly inspected and serviced prior to delivery. Delivery was taking a little longer than expected but my salesperson, Amy Perdue assured me that the vehicle was being properly inspected and serviced. A few hours after delivery I turned on the A/C only to find the air was blowing warm. I immediately contacted my salesperson Amy Perdue about the issue. I scheduled a service online and a few days later I took the vehicle to service at Vaden of Pooler. The condenser was found to be bad. In order for the repair to be made, Vaden of Statesboro had to authorize the repair because it had been less than a week since I purchased the vehicle. Initially, Vaden of Statesboro profusely refused to authorize the repair because they wanted it brought back to their shop. Mind you, I have an extended platinum warranty on the vehicle as well, but Vaden of Statesboro was still denying the claim. After arguing with them over the course of several hours, they finally approved for Vaden of Pooler to do the repair. Fast forward 2.5 months and I take the vehicle into Vaden of Pooler for routine service and brake recall issue. While performing the routine service the service tech informs me that the tires and rear brake pads are in very bad shape. He explained that the inside of the tires were bald and the rear brake pads were less than 3mm. My first question was, is this my fault and could I have caused this issue from my 2.5 months of ownership. I was assured that this was in no way my doing, that this issue was present well before I bought the vehicle and should have been corrected before it was purchased. It was clear to me at that point that Vaden of Statesboro did not service the vehicle nor did they inspect the vehicle properly before selling. Tim Canady, Amy Perdue, and Sean MacAulay were just worried about making a sale and Service Manager Robert Reagan clearly didn’t care what condition the vehicle was in before it was delivered. Having two small children this frustrates me to no end. This vehicle has not been safe for them to ride in since purchasing. I have since requested the General Motors Multi-Point Inspection report that was done prior to delivery. Tim Canady sent me a repair order from when the vehicle was in Brunswick so it seems as if there is not a GM MPI report on file in Statesboro for this vehicle. Vaden of Statesboro has offered to pay for half of the tires but nothing more. That still leaves me out of pocket over $1100 for an issue that should have been corrected prior to purchase. When I told Tim Canady that wasn’t acceptable his only reply was well that’s all that they are willing to offer. Vaden of Statesboro has not apologized for their oversight and negligence nor have they agreed to any additional concessions for an issue that should have been caught well before I purchased the vehicle. I will continue to rate this dealership a one (1) on all surveys and recommend others stay as far away as possible.
    - Mike S.
  • A
    Gave the car what it needed and only what it needed.  No sales push, no smoke screen, just the facts and friendly, professional service.  Thanks guys. 
    - Matthew B.
  • A
    The items look as good, if not better, than new. These items are rather old (antiques) and will not continue well into the future.
    - John M.
  • A
    2000 AUTO
    I was on my way from Savannah, GA to West Palm Beach, FL. I had stopped for gas and noticed that my left rear tire was flat. The woman at the next pump recommended that I go a quarter mile up the road to 2000 Auto. She told me they were the best in the area and would take good care of me. This was high praise from a local so I took her advice and went to see them. The woman at the service desk was very sympathetic to my plight ( a stranger in a strange town in the middle of a long road trip). She told me she would have the technician look at the tire. Within 30 minutes, the tech had the car in the service bay. 15 minutes later he brought the car back, explaining that the tire valve had disintegrated and developed a crack, causing air to leak from the tire. He had replaced the valve and filled all four tires to the recommended tire pressure. I was back on the road in 45 minutes. I was profuse in my thanks as I was paying for the service, when I noticed that 2000 Auto had an award from Angie's List on their wall. I mentioned that I was a member and that after having experienced their high level of customer service, I wasn't surprised that they were an Angie's List vendor. I would highly recommend 2000 Auto to customers in the Melbourne, FL area.
    - Jodi B.
  • A
    Midway Auto Repair
    They were honest and up front with us before doing work on our cars. I was extremely impressed. The prices were amazing and they did phenomenal work! They quickly got us in and out and back on the road.
    - Craig N.
  • A
    My husband thought they were overpriced. We've been using them for about 20 years. We're very satisfied with the service. They are very informative and we are very pleased. They have a very nice waiting area. They have always given my husband a ride. We haven't really needed a loaner vehicle. They will just bring him home and when the vehicle is completed they call and they will come and pick him up or I will take him over there.
    - Chris P.
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Auto Repair Shops in Pooler

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