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Carpet Cleaning reviews in Norcross

  • A
    Zerorez Atlanta
    Zerorez was very responsive and thorough. The walk through before hand was thorough. There were no surprises. They were clean and neat and efficient. I was very comfortable with the service. Would recommend for sure.
    - Susan B.
  • C
    Zerorez Atlanta
    Zero Rez came to my condo after I spent a lot of time getting ready for them to clean my carpets, including moving some furniture. As soon as they arrived at my third floor condo they said sorry we don't clean condos above the first floor. I told them they should not assume everyone lives in a house or on the first floor of a condo and they should ask first! I was quite disappointed. Their inefficiency wasted a lot of my time.
    - susan r.
  • A
    Our dog, now deceased, has left his memory stains on a lot of upstairs. Most came out much better but a few were left. Joe explained to me how this happens after the stains have set for a period of time. Overall, we are very impressed with how good the carpets look considering the age and expect to get another year out of this carpet before replacing .
    - Joyce B.
  • F
    Double N Services
    Worker refuse to do the job because the three rooms I selected to have cleaned were not right next to each other and refused to perform the job and stated that he had another job to go to. Absolutely horrible service.
    - shaka h.
  • A
    Dior LLC.
    I purchased a coupon from Angie's List for carpet cleaning and called Dior to set up an appointment. The phone was answered by Max the owner. The conversation I had was nothing less than fantastic. Max is one of the most professional people I have ever talked to and had a genuine interest in MY satisfaction from the first minute we talked. He explained that he offered free pick-up and delivery. I told him I had the discount coupon and he said it didn't matter, that was all part of his service. His shop is only a few minutes from my home and the carpet was already in my SUV I told him I would drop it off. When I arrived at his shop Max greeted me with the same enthusiasm as he had on the phone. He and his assistant took the carpet out of my SUV and Max explained his cleaning procedure t me in detail so I understood what he will be doing.I told him I was having a new floor put in and it would be a few weeks until I needed the carpet back and asked if he could store it. He told me that he does this for many of his customers and I just needed to give him a call when I wanted it delivered. I have never seen someone who was as polite, professional and customer orientated as Max. When I called to have the carpet delivered once again Max answered the phone and we set a time for him to come. As things happen, when he got to the house with the carpet the installers were still working. I had Max put the carpet in another room. He then offered to come back when installation was finished to place the carpet in the room we wanted and made sure he told me that there was no charge for the second trip it was part of his service. I told him that the people moving the furniture would do it. Max and Dior LLC did a beautiful job on the carpet. When we unrolled it it looked new. I have said it before, Max is a professionals professional. He understands that SERVICE and EXCELLENT work is what makes loyal CUSTOMERS. As part of his service Max gives you a free appraisal.
    - Lorin G.
  • A
    Georgia Jack's Organic Carpet Cleaning
    I called Georgia Jacks because my wife wanted to replace our carpets because they were "uncleanable".  I called Georgia Jacks and not only did he clean the carpets and a throw rug, he protected them for future spills.  My wife was amazed! After he left, we were waiting for some of the stains to come back as they did with any other carpet cleaner we used.  Well, they didn't come back and when my granddaughter spilled her juice, my wife wanted to call Georgia Jacks back, but when I cleaned it, it went away. Truly amazing. Don't know what process he uses, but you need to see this for yourself.
    - Brad Z.
  • B
    ServicePro Carpet Cleaning
    ServicePro cleaning machine left scuff marks (straight lines) on my walls in several areas.  After informing the owner, he disputed that his machine would ever do such a thing; even after noticing that the scuff mark/lines were consistent with the base height of his equipment.  I took a picture as well.  

    The owner denying the scuff marks left a negative impression.  I would have more understanding if he would have accepted and not mentioned that it was a pre-existing condition. 

    In regards to the carpet cleaning job, they did a great job.  They will get the carpet clean however they refuse to move furniture and charged double for my master room although most of the flooring is covered with furniture.  

    If they had not charged extra for my bedroom and not scuffed my wall - I would have been able to give a perfect scoring.
    - GT H.
  • A
    My Steam Cleaner of Atlanta Inc.
    Mike did a great job on our wool carpets. He had trouble with some nasty stains. He ordered a special product and came back and cleaned some of the carpets again at no additional charge. The 15 year old carpet looks new again. I received the Angies List discount and can highly recommend My Steam Cleaner of Atlanta. Thanks Mike.
    - Deborah d.
  • A
    My Steam Cleaner of Atlanta Inc.
    Mike from My Steam Cleaner of Atlanta cleaned the carpets in three rooms (front room, family room and bedroom).  There were several stains from drink spills from grandkids, pet spots from a sick puppy, and makeup or masquera from our daughter.  Mike was very thorough and effectively removed nearly every stain.  (A couple old stains that had been treated before would not come out, but he did make them lighter.)
    Mike was on time, friendly, and professional.  He's a man that takes pride in doing a top-quality job.
    We'll definitely use him again.  And we'll highly recommend him to friends and neighbors.

    - David L D.
  • D
    Got Carpets?
    I bought a big deal for this service. It was on a Saturday and I guess the people who were doing the cleaning were in a little bit of a hurry. There was no interest in getting done if they weren't doing a great job.  I was not totally satisfied with the job they did. The carpet was very wet and they left some of their tools in the driveway.
    - Dominique B.
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Carpet Cleaners in Norcross

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