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Tile Installation reviews in Newnan

  • A
    Due to faulty work by the builder of my house, the shower pan and water proofing failed. I received a quote from Stacy at West Georgia Design Build to completely tear out the old shower back to the wall studs, install a new shower pan, install new wall board, water proof the entire shower, tile the shower, and run additional plumbing and install new shower fixtures. Additionally, drywall and baseboards were repaired from where the shower pan leaked. Stacy and Dwight provided a date to begin the work and Dwight and his crew arrived promptly on the agreed upon date. Dwight was able to show me where the leak had occurred after removing the old tile, and also pointed out several other shortcuts that had been taken by the builder (i.e., no waterproofing on any walls, tears in the water proofing membrane on the shower pan, spot application of cement to wall tiles, and a shower seat that had been installed using CINDER BLOCKS instead of 2x4 framing). Dwight and his crew showed up on time every day, cleaned up at the end of every day, and reinstalled the new shower as it should have been done in the first place, using the Triton Watertight System to waterproof the entire shower, as well as installing all new tile, and running the plumbing for a new rainhead shower. The new shower looks great and I am very happy with the work and professionalism of everyone in the company.
    - Brian B.
  • A
    It went wonderfully. He was very kind and willing to give his opinion. He used his years of knowledge and experience to guide me through the process and on what would suit my needs (what would truly be easy to clean and what things are going to look like down the road). He was easy to understand when he explained what he was doing. He is honest and reliable. We gave him a set of keys to the house because we couldn't always be there to let him in. We are having him do the kitchen next.
    - Kristine D.
  • A
    The whole process went very smoothly. Stacy, Dwight, Israel and Gabby were awesome to work with. From initial estimate to picking out tiles, sinks and other materials to the demo and remodel, everything went very well. They showed up on time every day, stayed on the job, took great care to protect surrounding areas and carpets and cleaned up the area when they left for the day. They did an awesome job and I couldn't be happier. I highly recommend West Georgia Design Build and will definitely hire them for future projects.
    - Keith R.
  • F
    Jernigan tile was the subcontractor that did all of the tile installation in our new home that we purchased in 2014. About a month after we moved in we discovered there was a leak in the master shower drain. After digging up the tile it was revealed that the membrane which waterproofs the floor beneath the tile had not been properly installed and was leaking. Jernigan's incompetent workers ended up patching and re-tiling (at our expense) the area 3 times. When I asked if it would be better to just replace the entire membrane I was told that would be too expensive. Obviously they were more concerned with saving a buck than doing good work. After about 6 months the shower started leaked again. Once again they just patched the area. After that time Jesse Jernigan told me personally that if it leaked again he would replace the entire drain pan and tile himself at no expense to me. About 1.5 years went by with no issues and now the shower is leaking again. I've attempted to contact Jernigan for a week now and they will not return my emails or phone calls. I would highly suggest anyone looking for a tile installer to look elsewhere. Their quality of their work is poor (we have issues elsewhere in the house of misaligned tiles, cracked grout, etc.) and most importantly they will not hold up their end of the deal when it comets to repairing things that are the result of their bad work. BUYER BEWARE.
    - Amanda H.
  • A
    This is our second time hiring Scott. Scott is very friendly, responsive and communicates well. He helped me through email know what tile, grout, etc to buy and was very efficient in the job. Backsplash turned out beautiful - thank you!
    - Kelly H.
  • A
    Scott was very professional and prompt in returning phone calls. His estimate was 1/3 of another company of Angie's List so with his good reviews and great price we hired him. He did a very through job and even fixed a couple of places outside of the shower that were cracking. It's been over a month and the shower is holding up very well. Would definitely recommend Scott and his team!
    - Kelly H.
  • F
    Called and made an appointment for an estimate. He called about the time he was supposed to arrive and said he would be about an hour late. Showed up, took measurements, took pictures and said he would work up an estimate. His wife called a week or so later and said that he was still working on the estimate and would get back to us. We never heard back from him. He's very unprofessional and I'm very disappointed. Why bother to take up my time or his if he's not going to respond??
    - Sally E. M.
  • A
    Dwight the owner was professional, always on time or easy to contact. I went with this company over 3 others because of the impression I got at our first meeting. Their bid was not the lowest or highest but the responsiveness and professionalism sold Dwight and his company. We had several things done as renovation work. During all but the initial estimate and walk through, I was an absent owner in that I am military stationed in another state. Dwight emailed me the estimate and we coo responded by email or phone through most of the renovation. I checked on the house a few times over several months and did a semi-final walk through. Dwight worked with me and a neighbor to ensure it turned out the way we wanted. I also met several of his crew on one visit and was very impressed by them as well. The renovation took several months but as we were out of state it didn't matter. All the work was completed on the timeline we established and looks fantastic. I would definitely recommend Dwight and West Georgia Design Build for any project or renovation work you need and will call him again when I get ready for more work. One note I want to mention on contact with Dwight. On several occasions I sent him emails or called after normal hours and he always answered or responded quickly. That says something about him and his company.
    - David S.
  • A

    The remodel went very well.  Craig and his crew are fantastic and very accomodating.  Customer service is #1 with them and we

    would highly recommend them to anyone.  You absolutely would not go wrong hiring them to do any work.
    - Dan L.
  • A
    He did a great job. I saw his truck locally, took down his number and called him. I did a search on Better Business Bureau and it seemed to be okay. His quote was great and everything was accurate.
    - Val L.
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Tile Installers in Newnan

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