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Flooring reviews in Monroe

  • A
    Encompass Contracting LLC
    Everything went smoothly right from the start. We needed a bathtub added to a bathroom that only had a stand up shower. Jamie hdid a thorough explanation of what was needed and gave us a quote up front. He brought tile samples to choose from and was very helpful in assisting us in choices. We had to have a wall removed and plumbing rerouted. The workmen were polite and friendly and let us know what all was going on. Jamie was there every step of the way. The job was quick and they cleaned everything up before leaving. Also I need to mention that Jamie was very open to changes we requested along the way. This is not the first job we have Encompass out for and it definitely wont be the last.
    - Andrea G.
  • D
    Southern Woods Flooring Inc
    I had some patchwork done on some pre-finished maple flooring with a dark cherry finish. I did not have a good experience with this company. The installers who came out didn't do a very good job. I wouldn't use them again or recommend them. They left gaps between the boards so you could see 1/16th of an inch spacing and could see down to the actual white maple underneath the dark cherry stain. I was surprised they would do something like that and not say anything or explain. The salesman, Steve Johnson, understood. He felt bad about it. He did everything to make it right. He came and finished the job. There was part of the job that they didn't do, he came in and finished it because I didn't want those guys in again. He knew what he was doing. He apologized for the way things were. He gave me a price adjustment based on what I'd gone through. I can't say enough about Steve. He did everything he could to make it right. I just won't use them again. The price was fine. The quality was lousy. The installers were an F for Professionalism and Steve was an A. 
    - Robert K.
  • A
    DALTON CARPET ONE FLOOR & HOME
    Great service! The salesman I worked with, Paul, arranged a meeting within a few days of reaching out to them through angies list. He was right on time and walked me through the whole process. He was also very personable and got a feel of what we were looking for. At first we thought we would only be able to afford laminate but Paul found the exact color and cut we had wanted but in hardwood that was on clearance! The staff at the office is also very organized and has great customer service. The only bad thing I have to say is that the actual installers were 45 minutes later than they told me to expect them. However, the flooring turned out absolutely wonderful and looks great in our home! I would highly recommend this company and its staff for your flooring needs.
    - Toni B.
  • A
    Southern Woods Flooring Inc
    I scheduled them through angies list and received a phone call the next day to schedule an estimate. Also sent me a confirmation email to confirm the date and time. They showed up right on time and were very professional. It was obvious they knew the material well and were very helpful in explaining the process and needs for what I was wanting. Their prices were higher than we wanted to pay and that's the only reason we didn't go with this company.
    - Toni B.
  • A
    Kitchen's Hardwood Floors
    I was very impressed with their work ethics, did a great job and would highly recommend.  They were also on precise about being on time.  They put sheeting up for protection of my furniture and brought out stain samples for me to choose from.  They were very professional, informative and a pleasure to work with.  The owner of the company frequently checked the quality of the work, which was highly impressive.
    - Philip L.
  • A
    R J Flooring inc
    Raul restretched my carpet after it was initially installed by another company. He had to do a lot of work which required reopening seams, and he did a terrific job. Even with having to redo seams, it looks great. I was so impressed I recommended him to my mother who bought a house this summer. Comparing my initial house installation to hers, it was about 8% less expensive, and, more importantly, the job was done well and done quickly. The seams are virtually invisible. He and his employees take a lot of pride in their work. He also replaced my mother's hardwood foyer. He came in on a Saturday and had the job done and covered before the painters got there at noon.
    - Leslie C.
  • A
    Southern Woods Flooring Inc
    Let me start by saying how much I LOVE my floors! I chose Southern Woods and I couldn't be happier! My husband and I built our house in 2005, and 5 years later, my floors are still as beautiful as when they were first installed. Out of all of the subcontractors that worked on our home, Southern Woods was one of the best. From the time I visited the showroom, to the installation, Southern Woods was very professional, helpful, and thorough. The office manager/designer assisted me in selecting the flooring and finish, and carpeting, all of with which I am very, very pleased. The owner, Rob, met me at the job site for measurements and final arrangements. His crew of men that installed and completed all of the finish work, arrived promptly, completed the work in a timely manner, and left the job site clean. From start to finish, the job ran smoothly and even today the final product looks amazing. Thank you, Rob and Southern Woods, for your work! I would recommend this company to anyone looking for hardwood floors or carpeting!
    - Lynne G.
  • B
    Southern Woods Flooring Inc
    They were very professional and courteous with their estimate. It was a positive experience but we didn't end up going with them. They took a lot of time with us. The person we spoke with was very professional and realistic.
    - Douglas M.
  • A
    Your Floor
    We were getting ready to sell our house and wanted a quick and inexpensive way to freshen up the hardwood floors. We searched Angie?s list and found EWF. I read about their sandless method to refinish floors and thought we would give that a try. Once EWF was done the floors look like they were new.
    - Colleen m.
  • A
    Southern Woods Flooring Inc
    done.
    - Robert K.
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Flooring Installers in Monroe

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