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Home Builder reviews in Midland

Real People ~ Real Reviews ~ Real Results

  • This is not the first issue I have had with the home and getting Grayhawk to solve problems that were obviously here at the time of construction, and never were properly addressed. They want top dollar for their homes but will not stand behind their work, or offer top quality work. This particular issue is that they will not correct improperly installed features, such as a shimmed cover for the hood vent in the kitchen. instead, they claim that it is out of warranty. So, if you find it acceptable to use 2x4s to hold cabinet fixtures in place, you have come to the right place. Needless to say, this was hidden up on top of the cabinets, and i did not notice it until researching a bug problem. They apparently find it acceptable to mask or hide poor worksmanship knowing that as long as you dont see it before the warranty is up, they are in the clear.
    - Allison S.
  • We first spoke with Mr. Johnson two years before construction. When we finally made a decision, he honored the original price quote.
    The crew were always on time, neat, polite and efficient.
    We would certainly hire this company in the future.
    Mr. Johnson is very knowledgeable, professional, and helpful. We hope to work with him again!
    - Lynn C.
  • We hired Randy Prather to remove old appliances (refrigerator, dishwasher, stove and microwave) and install new appliances. He and his crew were scheduled to come out on a Monday and never showed (My husband had taken off from work to accomodate Randy's schedule). We called late in afternoon and were told he wasn't going to get to us that day; he was tied up at another bigger job. His crew but not Randy showed up the next day to install appliances. They were at least 1 hour late from scheduled time of arrival. They installed the microwave without difficulty and did a good job but then downhill. They forgot their hand truck so had to take the door off of the hinges and the doors off the new refrigerator to get it through the door (I have double doors that could have easily been accessed had they brought their hand truck). We speculate that because the doors were removed from the refrigerator something was damaged and the door chime to the refrigerator would not turn off. We were lucky the store took the refrigerator back. The dishwasher was installed and looked okay but about a month to 2 months later, it kept falling out of the cabinet when the door was open. It took awhile but one of Randy's guys came back and fixed what he could. The brackets that hold the dishwasher in place were installed backwards and bent so fixing was difficult. His worker took one of the brackets with him and the promise that Randy would get me a new one and come back to fix. I have yet to see Randy or anyone else. The oven was installed okay; it just took an extra day because we had to wait on Randy to come to do the electrical work. Now looking at the stove it is uneven and appears that one of the legs were broken during installation. The best part is the bill I got was double the estimate. When I called about the bill I was told that the job took longer than expected because the refrigerator doors had to be removed and there was unexpected electrical work to install the stove. This unexpected work was discussed during the estimate which Randy did himself. Randy did agree to the original estimated price. His crew is very friendly so it is a shame that they are not punctual and did not do a quality job.
    - Tammy G.
  • We found him to be very good.  We have been working with them even over the phone when we were in Missouri.  They made the experience very smooth for us as it is very difficult for the military family.  They started the work in July last year.  We felt the price was high, but it was because of the market.
    - Sharon G.
  • unknown
    - kathy B.
  • Fine
    - Mark F.
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Home Builders in Midland

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