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Eye Care reviews in Martinez

  • B
    Eye Care One
    Made the appointment with no problems. Just recently upgraded my eye insurance to buy glasses (I primarily use contacts so I only purchase new glasses once every 5 years or so). Went through the math of which should I bill to insurance and which should I pay for out of pocket. Still ended up paying $300 for my glasses/copay. Went to pick up my glasses a week later and asked about the status of my contacts, the order had been lost. Went another week later to pick them up, was only given a 6 month supply (insurance covers one year). Was told that my insurance only covered 6 months, had someone pull up the chart to only then see that they had made an error, a new order was placed. One week later the other contacts arrived. I then received a bill in the mail for $170. When I called the store, they said it was because insurance couldn't be double charged. When I explained that this was their error, was told they were going to look into. 2 weeks has now passed, I had to call *them* to check the status. By bill was reduced to $65 but no one seems to know why. Redirected to some other out of office number (she was VERY nice and helpful!) who was able to reduce the bill a little (she actually applied my employee discount because yes, all this headache and I'm even an employee) but said that the insurance wasn't going to cover any more because of the way they were billed. I love my eye doctor at Eye Care One but this whole process has been a nightmare. I plan on finding someone else to use.
    - Amanda R.
  • A
    Eye Guys
    Note - I am now 79 years old, have had cataract surgery in both eyes, had a detached retina in my left eye and previous problems dating back to 2002, though corrected vision had been OK since then. I quickly made an appointment with the Eye Guys and was first seen by Dr.LeKamp, OD, and then by Dr. Ryan Smith, MD.  They conducted numerous tests and found the problem. All costs were covered by Medicare and Tricare for Life except the eye exam and prescription for new glasses which is not covered.
    - Daniel H.
  • B
    Broome Family Eye Care
    the visit (there were 3) went well, they did a great job of examining my wife's eyes and prescribing a set of glasses.  we ordered the the glasses (second appt) and Picked them up get them adjusted (3rd appt)  only part that I did not like was that the 2 pair got more expensive then I had thought at the beginning of the process.  They were good glasses and work great so I paid the price and I really believe that she is very happy with the glasses, but I was just not expecting a price that high.
    - John S.
  • A
    Eye Guys
    They also found I had a very rare type of glaucoma & treated it so I can rest assured I will not go blind if I keep it checked every year, They also took off my cataraks too & I can see very well now!!
    - Penny M.
  • A
    Eye Guys
    Everything proceeded exactly as expected, and the new prescription appears to be accurate. Not as fast as my previous experiences at one of the national chain opticians, who were able to get my exam started at exactly the scheduled time, but I am happier with the results.
    - Darrell T.
  • A
    Blackstock, David W
    See above. I go into their office about every 2 years. The only emergency was a torn retina....He diagnosed it, explained the situation, called the specialist's office, sent me right on with medical papers and followed my progress. Many years later I continue to have good corrected vision.Downside? Getting an appointment to fit your schedule, waiting sometimes if someone ahead of me needs extra care. That is not much to fuss about when he is such a fine doctor!
    - Arlene W.
  • A
    Augusta Eye
    Very good experience. I've been using the group for approximately 15 years. The last 5-6 years I've been going to the office located on Steven's Creek Rd.
    The office environment is very nice. The staff very professional and knowledgeable.
    I did not purchase my eyeglasses from them so I can't speak for that service.
    - Steven B.
  • C
    Stanton Optical - Georgia
    I think they employee who don't have a whole lot of experience. They didn't set up my glasses properly and the fitting was not done right. I eventually went somewhere else to have the prescription filled. There was no reason for me to keep going back to them because they weren't going to get them right. They did a lousy job and I would not go back to them.
    - Marianne M.
  • D
    Stanton Optical - Georgia
    I am very unhappy with them. I will not go back. I grade them a D overall. The physician is OK. When I tried on my glasses, they were crooked. The gentleman in the eyeglass shop told me they were not crooked. He begrudgingly fixed them. When you enter the office, there is no one to great you. The staff is crabby.
    - Sara C.
  • A
    Steven Brooks MD
    I have been seeing Dr. Brooks for about 6 years.  He is extremely polite and thorough and I am very comfortable with him.  I appreciate that he takes time with me.  I think that the glasses I get from them are the best quality I have ever gotten in my area and I will continue to see Dr. Brooks.
    - carole b.
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Eye Doctors in Martinez

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  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia