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A Polished Finish

Founded 2003 • Angie's List since October 2005

B Rated | 28 Reviews

Description

APF is an Atlanta, Georgia based company specializing in custom stone counter tops as well as complete kitchen and bath design....

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A
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Verified Reviews

A few reviews for this pro…

F

RATED

01/30/2020

NIGHTMARE of your WORST DREAMS!!!! The subcontractor installing the countertops FLOODED MY HOUSE and I had NO KITCHEN for 8 MONTHS!!! ENTIRE KITCHEN had to be ripped out and the flooding was on TWO FLOORS of my house. A POLISHED FINISH was NOT COOPERATIVE and their insurance was even worse to deal with!!!!! FIled a formal complaint, finally, with the State of Georgia Insurance Commissioner's Offic...

DESCRIPTION OF WORK
New countertops

CATEGORY countertops

SERVICE PROVIDER RESPONSE

[Member Name Removed], We sincerely apologize for the experience you had with our company, and completely understand your frustration, but we feel we did our best during this rare occurrence. This is why we require a signed contract from all of our clients because we aren’t responsible for any plumbing services. If the plumbing was disconnected properly, before we arrived, this wouldn’t have been ...
F

RATED

12/03/2016

Most unprofessional company I've ever dealt with. They were a complete nightmare to deal with from start to finish. Started on my first phone call. If my builder didn't require using them, they wouldn't have gotten an ounce of our business. Stay away from Heather. She's the most negative, awful customer facing person I've ever dealt with in my life. She's never once followed through on anything we...

DESCRIPTION OF WORK
New construction kitchen and bathrooms.

CATEGORY countertops

F

RATED

10/18/2016

This company is absolutely horrible to deal with. So bad in fact they deleted my complaint and review I put on face book about the horrible quality of install and communication with all pictures attached! To start where the issues began. It all became a issue the day the granite was installed. Up until that point everything seemed to be alright. The day of install the installers pretended to not s...

DESCRIPTION OF WORK
Counter tops

CATEGORY custom cabinets,countertops

D

RATED

04/23/2015

The cabinets turned out to be the RTA kind (ready to assembly) from China and were poorly assembled by one of their subcontractors. Base cabinets are shimmed at least half inch off floor by flimsy pieces of wood.. After I complained that the cabinets seemed to be uneven they did send another crew to try and even them up. Looking at the cabinets you can see a lot of split wood where they screwed in...

DESCRIPTION OF WORK
Install kitchen cabinets, countertop and backsplash

CATEGORY custom cabinets,ceramic tile,countertops

A

RATED

01/22/2015

I was very happy with timeliness, quality and professionalism.

DESCRIPTION OF WORK
APF installed granite in master bath. My initial review had an error. I would certainly rehire and plan to do additional work using them. I recommend them for your project!

CATEGORY countertops

Services Offered

Countertops. Kitchens. Baths

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Ask for details