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Hvac Repair reviews in Lithonia

  • A
    Estes Services - HVAC Plumbing & Electrical
    I had a power outage and my neighbors didn���t so I knew it was just me. It was a holiday and I assumed it would be pricey but I called Estes and they came out right away. They fixed the problem and didn���t charge me anything because the gentleman said it was regular maintenance. He was delightful and genuinely happy to help me. My power was restored and I was happy too!
    - Gary W.
  • A
    Estes Services - HVAC Plumbing & Electrical
    We got a new AC unit last fall. When we started using it this summer, the breaker kept tripping. We have a maintenance plan with Estes for electric problems, so they came to have a look. Tried something the first time they came, and it seemed okay for about a week, and then the breaker tripped again, so they came back and tried something else, but that didn't work long either. The problem was that the AC and furnace share the same blower or condenser something or other, and that was probably causing the breaker to trip. I asked if they could run a separate line for the AC, and they came back to do that, and we haven't had the problem since then. So they stuck with it until it was finally fixed for good, I hope. We have used Estes for heating and AC for decades, and they have always treated us fairly. We have maintenance contracts for that, and added electrical and plumbing. They are a well run outfit, they have very good workers and sales people who have always respected our property inside and out, as well as us. We have purchased and had them install a new furnace and three AC units over the years, and they have serviced them both and fixed anything when needed. This is a company we trust, and can recommend without hesitation.
    - June F.
  • A
    The service was excellent. DeJuan responded promptly to my telephoned request for service and arrived within 2 hours to perform the job. He was very polite, friendly and professional and was quickly able to complete the job.
    - Flora P.
  • F
    Shumate Air Conditioning & Heating
    The worst customer service ever. I have been waiting for a call back from dispatch since last night at 11:57 pm after paying nearly $500 to address an issue with my condenser. Issue was never resolved. I have a 4 year old with asthma that has not been able to breathe in my home since this was allegedly repaired. Countless calls to customer service unanswered. Extremely unprofessional and **** poor service.
    - Theresa N.
  • A
    My a/c went out while I had guests visiting for the 4th. AAMH&C said they would be here around 4pm, which was about the same time the thunderstorms started, making it impossible to do the work. Instead waiting until the next day, they went ahead and showed up at 7:30pm and worked almost to 9pm, to get my air running cold. Much appreciated.
    - Tony E.
  • C
    Reliable Heating & Air Plumbing & Electrical
    Service was scheduled for the morning of June 1, but the technician didn't show up until about 6:30 p.m. I had things I needed to do and ended up wasting my time staying at home. When it was past noon and I hadn't heard from Reliable, I called and was told the technician had 2 appointments ahead of me. When it got to be 5:30 and still no technician, I called again and was told there was 1 more appointment ahead of me and that there had been no service window for the morning (just for the day in general). That was not my understanding when I booked service. There was no proactive call(s) from Reliable to confirm my service appointment or to let me know the technician wouldn't arrive until late in the day. I use Reliable for my HVAC and electrical needs because the technicians are polite and do good work, but I was very disappointed in the lack of communication. I don't think it is at all reasonable for a technician to show up at 6:30 p.m.
    - Laura C.
  • A
    RS Andrews
    They provided the service that we requested and more. We have been using them for the past 3 years. They are honest in letting us know what proactive measures we can take to extend the life of our units.
    - Thaddis P.
  • F
    Moncrief Heating & Air Conditioning
    I made an appointment with Moncrief after a family HVAC person told me that we needed to replace our AC/furnace. RS Andrews came out and said the same thing. I clearly told the phone rep that I needed a quote for replacing the unit, and could they confirm. Appointment was made for 3-6 on a Thursday. At no time was I told there would be a "diagnostic fee". I called the morning of the scheduled date to confirm my appointment, and the fee was still not mentioned. The rep told me that the field rep would be to my home closer to 6 or after. Why tell customers 3-6, but you not coming until after that window. Everyone does not have three hours to sit around. Needless to say the field rep doesn't show until 7:45pm. I am not happy. 30+ minutes after looking at the furnace and AC he tells me that the AC needs to be cleaned for better ventilation, and that would cost $130. He slightly mentions a $97 diagnostic fee, and I needed him to repeat. I decided not to do the cleaning and expressed that no one told me about a diagnostic fee. Not that I could not pay it, but the principle is to tell customers upfront and not surprise. Can't describe how I feel about the experience. Want surprise me twice.
    - AnTuan A.
  • B
    Allgood Plumbing Electric Heating & Cooling
    They were pretty good, solved my problem and a little expensive. I am giving them a B because of price and they had to come back a second time and plug the hole and they did and did it immediately. I probably wold not use them because of cost but not quality.
    - Lashawna B.
  • A
    Atlanta Air Care
    Workmen were knowledgeable, efficient and tidy.  Price paid was price quoted.  Workman stepped through ceiling and it was fixed immediately.  A few items had to be finished and the workmen came back out with no problems.  Jeremy was my contact and I was satisfied with the cost and my overall experience with this company and the quality of their workmanship. Very professional.
    - suzanna m.
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HVAC Contractors in Lithonia

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