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Auto Repair reviews in Lawrenceville

  • A
    Derrick did an amazing job called at 1130 am he had a tow truck at my house at 1215. Called me next day and said it was ready to pick up. Very fair price and Derrick was very professional. I highly recommend this location and working with Derrick the owner.
    - Kirk M.
  • C
    Mall of Georgia Ford
    It took them three days to get my car back. I asked them to call me to let me know when my car was ready. I went there on the second day and was told it wasn't ready. I called back the next day and was told it was ready yesterday. It was a miscommunication I guess. They always do a good job. Dropped off my car for a four hour job that was a recall and it ended up being three days in the shop before I could get my car back. It was all because they wouldn't give me a call. I went there two times before I finally got my car back.
    - Ken D.
  • A
    Perfection..the best experience. I worked with ERVIN and he was fabulous..very professional..great follow-up..follow thru. The Manager Nushaun(? Spelling) was very receptive and kind. The air about the business was honest..professional and courteous..I will definitely refer and will return. Oh they also offer Complimentary oil change on my next visit... They also have a partnership with Rick at Marks Wrecker Service ..Rick was Great...and timely..they also have pickup and drop off services as a courtesy. ERVIN provided instruction for me what's under my yr warranty
    - Beverly B.
  • A
    It went pretty smooth, I was able to drop off the car and had it back the same day. I will go back again and I will recommend to anyone to go to this place for your service. Bigger doesnt always mean better.
    - Robert H.
  • B
    Tires Plus - Lawrenceville
    I didn’t do the work because it was too much. They are hit or miss. I think I didn’t get all the information I needed because I had to go somewhere else and get another quote just to make sure I was getting the right information. Responsiveness is fine, you have to take your car there and they do it. I have to go there so it’s not like they have to show up anywhere. They were pretty quick for the estimate.
    - mark s.
  • A
    Rick Hendrick Chevrolet
    I had a special coupon or something. I have complained to them in the past about, I don’t come to get my oil changed because it’s close to my house. I expected service and I had to wait 3 hours for an oil change and I told them I would never come back after that. All of a sudden the next time that I got another coupon for an oil change, I was in and out in an hour, but I shouldn’t have to complain to have good service.
    - Nancy M.
  • A
    They actually come out to your house and do basic services at your house so you don't have to go to a shop or anything. I had to have some ball bearings, I can't remember exactly what it was, but I couldn't do it myself. Something I had gotten a quote on and it was over $1000. They did it for half the cost. They came right out to my driveway and had it done in a couple of hours. I was quite happy with that service. They can even do oil changes. A lot things you can do at your home. It was pretty good service. I had a good experience with them. I'll probably use them again. They were punctual. They were on-time. Very professional. They did job as agreed and for the price as agreed. No catches when they go on site. No, "We have to repair this now and it's going to be another $300." It was $550, did exactly what had to be done. They finished in less time than they thought they were going to need. They had booked three hours and did what they had to do in less than 2. Right in my driveway. I didn't have the drop the vehicle off. I didn't have to drive it anywhere. They came to me and fixed it. Unless it was actually a transmission job or something like that, almost any job for your vehicle, they'll come out and fix it in your driveway. They have all these mechanics on call. You go on the website and fill out what you want to have done and they'll email you a quote. If you agree with it, they'll schedule you a mechanic to come out and do it, right in your driveway.
    - William B.
  • F
    Jan-Feb 2017 Take your car/truck anywhere but here. I took my truck here to get the head gasket replaced. The owner insisted he knew what he was doing and assured me my truck was in good hands. After weeks of waiting and constantly having to call about my truck the owner implied the reason it was taking so long because of the weather. He put me on the back burner because he didnt have "room" in his garage to put my truck. Needless to say, if it was raining or the weather was bad my truck wasn't being worked on. A couple weeks and $3,700 later, I finally get my truck back. Three days later, the head gasket blew again. I called BUI to inform him of what happend and he wanted ME to pay to have it towed back to his shop. I sent him specific instructions pertaining to my truck and the route he should take to fix it. He never bothered to read those instructions. After the head gasket blew again, I took my truck to another shop who proceeded to tell me that the turbo gasket this guy put in was a homemade gasket instead of the metal one it requires. They also told me the bolts he used were all torqued at different levels. I called BUI once again to complain and he offered me $1500 of my original $3700 I paid and when I told him that wasnt good enough he said he would see me in court. I wouldnt trust this guy to install a lightbulb in my truck! Dont make the same mistake I did.
    - Trevor M.
  • A
    Pro Auto Repair and Sales
    Drove away and my car felt like it was new.... he even rotated my tires at no additional charge. Talked to other customers while waiting and without exception they all said they are repeat very satisfied customers. Highly recommend
    - Gregory G.
  • A
    AutoNation Toyota Mall of Georgia Service Center
    When you buy a car from then the maintenance of the car is just taken care if, they send me a notice when to do XYZ. They are terrific and outstanding. They give you what you asked for terms of information and service. They continue to sup that purchase the entire time you have the car.  They are very professional and everything is clean, they just go above and beyond.
    - Charles H.
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Auto Repair Shops in Lawrenceville

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