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Recent Appliance Repair Reviews in Lawrenceville

  • A
    Choice Home Warranty
    Great - went through the reimbursement option and the service tech was fantastic and made repairs in a couple of hours. There was a little trouble getting through to Choice because the phone line for authorization is closed due to COVID-19; but we went through email and texting and after a little delay we got authorization, the fridge was repaired and reimbursement is on the way. Overall - some anxiety but finally successful and I appreciate Choice's responsiveness and willingness to work with us to get the appliance back up. Thank you!
    - Ronald M.
  • A
    Mr. Banks was very professional. He diagnosed the problem quickly and repaired the problem in no time. His prices are very responsible and I was impressed with his customer service.
    - Kimberly W.
  • A
    Atlanta City Appliance Repair, Inc
    Left online request, was called back within one hour. The repairman was at my home within 3 hours, however they needed to order parts. Came back the next day and refrigerator was repaired in the amount of time they said they needed. Cleaned up after he left, very friendly, courteous and answered all my questions. Needed a new compressor and control board for fridge.
    - Susan H.
  • A
    Atlanta City Appliance Repair, Inc
    Exceptionally well! They actually called after I requested an online visit. The repairman called when he was on his way. He was very respectful and professional. He told me what was wrong and gave me the price it would take to fix it. He had to order the parts. They company called when the parts came in the next week and set up an appt. Once again, the repairman called when he was on his way. He fixed the refrigerator and, so far, it is working wonderfully. He also said it would be under warranty for 90 days.
    - Kathy D.
  • A
    Atlanta City Appliance Repair, Inc
    Great. Have over the counter microwave that has to be installed and using them for that. If they do same good job will continue to use them.
    - Marshall L.
  • A
    Coolray Heating & Air Conditioning
    On Sunday, 6/7/2020, our air conditioner stopped working. We were aware that it was an older unit, so we were not completely shocked that it stopped working. We'd had an issue with the furnace this past winter, so we contacted the same company. The same service person who came out in the fall returned for the service call. He completed his assessment and determined that two replacement parts might address the issue. Upon installing the parts, unfortunately, the unit would not stay on and he determined that we would need a replacement unit. We didn't think to seek any additional opinions on whether or not it could be repaired and resigned ourselves to the fact that we would have to replace the entire system. Because it was such a large purchase, we determined that we would need to comparison shop to ensure we made an informed decision on the replacement. So, we set about obtaining system replacement quotes. I initially reached out to coolray thinking that I was scheduling an estimate consultation for a replacement unit. But to my surprise, yesterday (6/10/2020) Steven Vura arrived at my home and indicated that he was a service technician (not a salesperson or “comfort specialist”). He proceeded to inform me that he would be able to do an assessment of the issue and repair it if possible, but that he would be unable to provide a quote for a new unit, and that someone else would have to come out for that, if needed. I was initially a bit flustered, because at this point, I assumed that a replacement unit was a foregone conclusion. But to my amazement and delight, Steven was able to fix the unit! He discovered that the technician from the other company wired the new parts incorrectly, thus leading to it’s inoperability. Steven diagnosed someone else’s substandard work and successfully made a repair which will LITERALLY save my family thousands of dollars. He is (clearly) extremely knowledgeable and he was also the consummate professional. He was vigilant about observing all safety protocols (mask, coverings for his shoes, social distancing, etc). He was polite, completed the work in a timely manner and was not in any way “overbearing”, too chatty, etc. He also did not attempt to upsell me on anything associated with the repair. He also made a recommendation on a warranty purchase which also saved me additional money as well. I couldn’t be more pleased with the service Steven provided. He did an excellent job and represented the company and their workmanship exceedingly well. He delivered an exemplary level and caliber of service and the total cost of the work was fair and reasonable.
    - Quint H.
  • A
    Preston was very professional and friendly. Took great precautions to protect our family during Corona virus episode. Price I was charged was LESS than estimate quoted on phone pleasant surprise!!!! Would definitely use this provider again!!!!!
    - LINDA C.
  • A
    North Star Appliance Repair And Service, Inc.
    Dimitry was professional, pleasant, and efficient. I highly recommend him for any appliance repair and I would definitely hire him again!
    - Linda T.
  • A
    Appliance Repair Quality
    I have a 2 oven with gas top range, approximately 6 years old. I was afraid that I was going to have to replace the entire unit but decided to give Dimitry a call. He arranged to have one of his service repairmen over the next day to evaluate. A GE equivalent part was ordered and replaced a few days later. Very reasonable price for both part and labor. I will definitely call Dimitry when something breaks again!
    - Suzanne S.
  • A
    MBN Service Company
    Mr. Simpson was prompt in responding and setting the appointment for a gas Frigidaire oven. He came and troubleshot the issue and repaired it. He arrived in a service van, was dressed professionally, spoke politely, was quick in his troubleshooting, and explained what had happened with the unit, what he was doing, and why. Problem: We had been cooking with the igniting element only and it was gone; hence the gas! I was too afraid to ask whether we had been close to KABOOM! I have hired him to return to fix the above range microwave.
    - Kenneth & Tamaril M.
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Appliance Repair Services in Lawrenceville

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