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Piano Moving reviews in Kennesaw

  • A
    Beavers Piano Company
    Excellent very personable, very careful and outstanding communication. Keep in communication from the start of the job to the end. His rates are very fair. The seller of the piano texted us with the same positive feedback. Thank you Robert for an excellent job
    - Michael C.
  • F
    Bulldog Movers Inc
    This move started off bad from the beginning. When I initially set up the move the sales associate that booked the move had to call me back because she lost my credit card information and couldn't remember the actual date of the move. She also quoted us a 6 hour move that would take one truck and would begin at 8:30am. The morning of the move the team leader or our moving crew called to ask what furniture we would be moving (I had already gone through our furniture with the first sales associate). He also let me know that they would be arriving between 9am -10am (we were quoted an 8:30am move but the leader informed us that they never start a move at 8:30am). So things so far haven't gone smoothly but nothing too bad yet..... When the movers arrived they have brought the smallest movers I have ever seen. We even expressed our concerns with the company and they explained to us that this is one of the strongest teams they have and you can not discriminate against a worker based on their size. My concerns were right. One of the guys was hardly 16 years old and probably 130lbs. This was one of the nicest kids I have ever met but physically couldn't lift the furniture he was forced to. I wouldn't be surprised if he injured himself that day. The company assured me that his job was to carry lighter boxes. (Thank goodness we moved most of our boxes ourselves or this move would have taken 2 days). Let me assure you we were right about their size. These men could not handle a lot of our furniture. Will power will only help so far. PHYSICS WILL WIN. SOME THINGS ARE JUST TOO HEAVY FOR SMALL PEOPLE TO LIFT. It's not discrimination, just science. I had to stop the men and get them to re-wrap multiple items. They have just started and are already bumping our furniture into things. After the almost 6 hours it took to load the truck from the first location they realized that we have filled the truck and will have to take a second trip. At this point we are so incredibly stressed because we have already taken up our quoted time. I understand moves are hard so I will explain the worst parts....... 1. They damaged the entire edge of a brand new dining room table we had never even used before. 2. We caught them trying to cover up their mistakes with furniture markers. 3. THEY REFUSED TO TAKE THE LEGS OFF OF AN 80 YEAR OLD ANTIQUE BABY GRAND PIANO AND CAUSED HUGE GASHES IN IT IN ADDITION TO ALMOST SNAPPING THE LEGS OFF TRYING TO GET IT IN THE HOUSE. 4. They went into our fridge and coolers to help themselves to drinks and water. 5. They wrapped nothing on the second trip and damaged almost every piece. They said they were in a hurry. 6. They asked at 2pm to finish the job for the day and come back the next day. 7. The absolute worst part is......when we spoke to the CEO of the company the next day he made us feel totally unwarranted in our accusations, stood by his team 100%, offered to do nothing because they had already taken some money off of our move. He gave us the name of a furniture repair man they use. Fortunately I had taken out insurance with them. It makes me sick ever time I think about the fact that we have to get brand new expensive furniture fixed. It was brand new. It makes me feel even worse that I have to get a piano repaired that is 80 years old has been in my family for over 15. I do not recommend.
    - Ottinger c.
  • A
    ALS Van Lines/Air-Land-Sea
    My husband's company hired Atlas to take care of our relocation to Atlanta. I didn't choose them but I was pleased with the job they did. They finished packing everything on a Friday, including some large items that had to be crated, like a piano, motorcycle and marble countertop. I asked them to wait until Monday to deliver it since that is when I was arriving in Atlanta. They came out Monday as promised. They did an amazing job.
    - Carol H.
  • A
    Len Hess Piano Service
    unknown
    - Diane L.
  • A
    A440 PIANOS
    It was a pleasure working with this company. They were charming and really knew all about pianos.
    - Tamara P.
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Piano Movers in Kennesaw

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