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Ent Doctor reviews in Kennesaw

  • F
    Goff, Dr. Bradley E.

    I arrived 15 minutes prior to my appointment as we had been instructed. I was in severe pain, had severe vertigo and pretty bad nausea. The office staff were all super nice and sympathetic. I was checked in quickly with no issues and told to wait to be called into an exam room. I believe we waited 20 minutes before I was called in to see the doctor, however, my appointment was a last minute, acute issue and I thought that was a short wait time for having been squeezed in. The nurse who escorted me back was very nice, took my vitals, and recorded the history of the issue. We waited approximately another 15 minutes for Dr. Goff to come in the room. He walked in and introduced his self and the rest of the appointment went downhill. He looked over the reason on my chart that I was here, walked over and picked up a lighted instrument, and proceeded to look in my ears without saying one word to me. When he grabbed my earlobe on the side that was painful and yanked it down I told him politely that it really hurt, which he ignored. He picked up my chart, opened the door, and walked out. The nurse popped in and instructed me to follow her into the procedure room. I followed her and was instructed to sit on a chair that was then reclined. Dr. Goff told me to turn my head and I asked again what he was going to do. He very curtly stated that he needed more magnification to better see the problem. He stated that there was a lot of "debris" in my ear that he needed to suction out in order to see the eardrum. I asked him if it would hurt as I was already in severe pain and he said no. He was right, it did not hurt---it was excruciating. I said very calmly how painful it was and he ignored me. A minute later I said it again, louder, to which he replied that nothing he was doing could hurt. The third time he stuck the vacuum in my ear I came off the table and said enough. He shoved his chair back, grabbed my chart, looked at my husband and said "I'm done with this". I was in too much pain to even speak. The nurse came in while we were sitting there trying to figure out what to do and handed me a prescription for antibiotics, told me that my eardrum had ruptured and that's what was causing the pain, and told me to return in 1 week for a follow-up. Shockingly I did not return, ever. I have seen many doctors over the years and a lot of them do not have the best bedside manners, but honestly I am not looking for a new best friend whenI go to the doctors, I am looking for someone who knows what they are doing, so I am used to attitudes from doctors. This was not that---Dr. Goff was plain and simple a first class tush.


    - ALLISON Y.
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Ent Doctors in Kennesaw

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