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Cleaning reviews in Kennesaw

  • F
    Handy House Cleaning
    I never could never could get in touch with pro cleaning person The hours were changed from 3 hours to 3 and one hours on my plan as well as my charges Someone in the Company (Handy) tried to use the credit number for $270 I used to pay for my initial cleaning service. Fortunately Chase denied the charges and contacted me immediately. I emailed Handy about 3-4 times asking them to call my. Never did wanted to handle by email. Therefore I had no option except to CANCEL! WOUND NOT RECOMMEND TO ANYONE!!
    - Penny C.
  • A
    All-Star Chem-Dry
    We had our first experience today with All Star Chem Dry and I assure you we will continue to use this company for any future needs! The gentlemen who came to our home were very knowledgeable about rug/carpet cleaning, very thorough, willing to accommodate our specific requests and wonderful to work with. They also did a fantastic job of sealing all of our granite countertops and grout in our showers. I would recommend this company without reservation! The owner even reached out to confirm that we were satisfied with the work done for us.....very professional and affordable!
    - NANCY C R.
  • F
    Simply Clean
    What started as a seemingly nice transaction and would have potentially become a regular cleaning gig for this company quickly turned into a nightmare. We had just moved out of a rental home and into a new house. We hired them to do the move-out clean for the rental and agreed to the price he quoted, which was $300. Josh told me on the phone that they essentially clean every surface in the house and assured me of a thorough job. I emailed him the requirements list that we were given by our landlord and he stated in a text message (that I still have on my phone) that the only thing that would cost a little extra would be cleaning marks off the walls. I asked how much extra and he said he didn't see it being more than $30-40, depending on how bad the marks are, to which I replied that would be fine. The day of the cleaning, I texted to tell him not to worry too much about the wall marks in the laundry room, specifically, and that most of them were there when we moved in. Later, they were supposed to be finished around noon, but when I hadn't heard from him at almost 1 pm, I texted to see how it was going and let him know that I needed to leave for work by 1:45. He told me to go on to work and we could meet up later after work to inspect the house and settle up. He then also said that it was taking longer than expected to clean the house. Then at 3:45 pm, he texted to say that it was a lot more work than they anticipated and they had to clean a lot of dirt and dust off the walls because it was so heavily present. What?? I call BS on that because the house was not that dirty at all, plus, wouldn't this be considered part and parcel of a "move-out" clean? I didn't call him on this, but found it to be quite exaggerated and probably a ploy to get more money out of us. $300 for a 3 bedroom house of only 1800 sq ft. was plenty for what had to be done and the way it was left. Here's where the major problem started. My husband went by later and checked it out, although he didn't have the list of requirements and didn't really look at all of the detail like I would have, unfortunately. He called Josh to pay over the phone, asked what the final total would be, and Josh said $330, to which my husband agreed. So Josh hung up and then promptly charged $400 to our debit card!! So right there we have THEFT. I should have called the police, but foolishly chose not to. I suppose that is still an option... Later, my husband and I both went to the house to do a few things and when I did my own inspection of the cleaning job that was done, I quickly saw that the walls, which were supposed to be cleaned of all marks (and there were a lot after living there for 7 years), had not even been touched! Not one mark or scuff had been cleaned. And this is what we had agreed to pay the extra $30 for, and it wasn't done at all. My husband immediately called Josh to tell him this and Josh agreed to come over the next morning at 8:30 am to take care of cleaning the walls, stating that he definitely wanted to "make things right" and make sure we were satisfied. Then, upon further inspection, we found a number of other items that had not been completed as stated on the requirements list that he agreed to, such as grime still on kitchen blinds, dirty chandelier glass in the kitchen dining area, dirty hanging light just inside the front door, just to name a few (there was a lot). So I emailed him later that evening and politely asked him to take care of those other items that were not completed as well. He NEVER went back to the house to make ANYTHING right. He avoided emails, texts, and phone calls for 2 weeks. Once, my husband called him and I guess Josh didn't recognize the number because he actually answered the phone. As SOON as he realized it was my husband, he quickly said he had a "bad connection" and would call him right back. REALLY? He never called back and never fixed the problem. He is a thief and a fraud. DO NOT GIVE HIM YOUR $$$
    - Dana L.
  • A
    Kathy's Cleaning Services
    They are amazing!! Very affordable and professional!! They are wonderful and I can���t say enough good things! Always so kind and always accommodating to what we need each cleaning. We initially hired them the last few months of my pregnancy, but we were so impressed that we���ve kept using their services for almost a year now and don���t plan on stopping! I would highly recommend them to anyone looking!
    - Hillary A.
  • A
    It's Maid Day
    I found the team that came to be professional and quite polite. They came on time and was did a very good job in cleaning. This is a recurring service that I am continuing. My team leaders were Olivia & Kayla were very pleasant and very happy with all.
    - Arleen R.
  • A
    It's Maid Day
    Olivia's team at It's A Maid's Day is exceptional. She and her team have been cleaning my home for around a year and I have never been disappointed. I look forward to coming home on the days my home was cleaned. Olivia always leaves me a nice note, is professional, on time and has always come on the scheduled days. She has earned a 5 star rating every time she cleans my home. thank you Olivia and It's Maids Day!!!!!
    - SUE U.
  • A
    Advanced Pressure & Gutter Cleaning Inc
    Daniel, Casey, Roger and Sam did an excellent job of pressure washing my house, gutters and driveway. I have used this company on several occasions and keep coming back to them because they do a terrific job and I couldn't be happier with their services. I used other services before I found this company and my house never looked as clean with those companies. Guys were very professional, showed up on time and worked diligently until everything was as clean as possible
    - Jan E.
  • A
    I have about 251 feet of white picket fence; they cleaned it virtually spotless; also blew off roof which was full of pine needles in the valleys; they blew it off and picked up the mess. Some river rock was scattered from beneath the fence, but they apologized and helped pick it up.
    - Daniel M.
  • F
    Crystaline Window Solutions
    Responded to the $179 offer on Angie's List in April 2017. Appointment was scheduled quickly and person was on time. That's the good part: Person who showed up was a sub-contractor with NO company attire or markings on the vehicle. Did not bring a ladder to do 2nd story windows in the great room so those did not get cleaned. Left dirt stain on the carpet from cleaning sills. Left the water faucet on after I had shut it off. He pushed all of my window screens out and let them fall to the ground, even from 3rd story. He had been told before NOT to do that. The bathroom screen ended up missing and a screen in one of the upstairs bedrooms was leaning against a table, not installed. I texted the owner and was told I should have done a walk-through with the person who came; they cannot replace anything without proof that the technician had handled it. I was able to provide an image of the bathroom window screen laying on the ground from where he pushed it out AND a screen clip on my driveway which has no windows anywhere near it. Turns out, he had bent the frame and ripped the screen from the bedroom, hid that screen behind shrubs on the other side of the house, took the bathroom screen I had an image of and leaned it up against a table in the upstairs bedroom. It wasn't installed because it did not fit. Kelsa and her husband came out about a month later, and after we walked around the house, figured out what happened. They took the screen with them and assured me that would be back with a replacement within a month. I've asked her at least 7 times since June where my screen is and it's always a different excuse. Rather than take care of damage that their technician caused, I've been told they will drop it off when they are in my neighborhood. Last two texts on 10/15 and 10/20 have gone unanswered. It has been 6 months, I've been way more patient than most would have been, and I'm done with this. Sooo now I'm taking this online to let others know. I assume they never ordered a replacement screen and had no intention of replacing it. For me to replace the screen is almost what I paid them for their service. I will also be filing a complaint with the BBB.
    - Tracey S.
  • C
    Crystaline Window Solutions
    Didn't notice much difference after and before the cleaning. I have a lot of windows which are about 20 feet high. The guys did not bring any ladder! I have a total of 45 windows. I went over with the guys to point out the 30 that I wanted cleaned. They missed the 3 in the garage! They run all over my house with no boot covers! Would not hire again!
    - Hoa C.
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Cleaners in Kennesaw

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