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Carpet Cleaning reviews in Kennesaw

  • A
    All-Star Chem-Dry
    We had our first experience today with All Star Chem Dry and I assure you we will continue to use this company for any future needs! The gentlemen who came to our home were very knowledgeable about rug/carpet cleaning, very thorough, willing to accommodate our specific requests and wonderful to work with. They also did a fantastic job of sealing all of our granite countertops and grout in our showers. I would recommend this company without reservation! The owner even reached out to confirm that we were satisfied with the work done for us.....very professional and affordable!
    - NANCY C R.
  • A
    I could not have asked for better. This company was super professional. I needed the carpets done quickly for family was coming in town and they were there the very next day in the am so the carpets were ready by that evening. I did not know my carpets could get that clean. They looked brand new and it smelled so fresh and clean.
    - Shelly P.
  • A
    I called Fiber Care based on Angie's List reviews. Had previously used Stanley Steemer and was not satisfied with the service. Mario quoted a reasonable price to clean 3 bedrooms, living room, office, and stairs. On seeing lumps in the office carpet, he mentioned that he could stretch that while he was here, something Stanley Steemer couldn't do - would have had to schedule a separate service. The carpet stretching quote was also well priced. Overall, I'm very pleased with this company and will use them again. Responsiveness, timeliness, and quality of work were all excellent. There was no pressure to add other services, and Mario explained his process thoroughly. Three weeks later my carpet still smells fresh and looks great!
    - Joelle C.
  • F
    the job site was a mess, we were required to move all the client's belongings (not part of the service in this case) and then were required to go back and move them all again to clean the area where they had been left stacked. The contractor made more messes on teh carpet and made us clean it up without compensation... got paid but he never paid us. He took our money and put it in his pocket. And changed his phone number.
    - Shelly B.
  • B
    Greensolution Carpet Cleaning
    We had trouble trying to get the appointment set. The guy called me back and we set the appointment. Because of something that was coming up I had a limited number of days that I had given him that I could do it. I could tell he really wanted to go ahead and do it because I'm sure, until he does it, he doesn't get paid by Angie's List. Anyway, he was supposed to be here one day and then he called. It's not like he didn't keep in touch. He called and said his equipment broke down. He said he could come and do it but it would be later and by later he meant it would have been evening before he would have done it. So I said that didn't work for me. He was here in my house at 7 AM, which was a little early for me. He had scheduling issues. What put me off was, I would have been more than glad to have waited another week until I got the stuff done. But I could tell, he wanted to go ahead and get it done because he doesn't get his money until after he has done it. So, now I was having to work within his schedule and that's not why I purchased the deal. The price was fine. I had pet stains in two of the rooms. One of them, not a lot, the other one, quite a bit. I told them when they called. I said, "I want to let you know upfront that you're going to be doing three bedrooms. There really is not a lot of floor space." If my master bedroom was empty that would have been the only room he would have been doing because the beds take up so much of room. I thought, "I don't want you to come in and tell me I've got to pay you extra for pet stains. You're not having to clean much surface, I'm not expecting you to move any furniture, I'm just expecting you to clean the open areas." Whatever the green solution is, it's just like a damp thing that they put on it. After he puts the stuff on, he vacuums or whatever he does, which I guess pulls some of the moistness out. When he was gone, you could tell where the pet stains had been. It turned out that when I got in there with my vacuum it left a dry stuff. So, most of it came up. But he didn't say, "Now you may see some of these and this is what it's going to do." So, when I first saw them I was like, "This was the pits." I have a little Shih Tzu. Probably six months ago or so she got hold of something and she had diarrhea everywhere in the house and I just about died. It happened on a Friday and I was trying to find somebody that could clean the carpets. So my son went down to PetSmart and rented one from them. They actually have it where they have the solution and all to clean it. When he got done, the carpets looked like new. So I know that you can get the stuff out. So what was on the carpet was where she had peed. I didn't think he communicated very good. In the one bedroom where I still had the stains I ended up going and just getting some Resolve, it's a stuff you use on your carpets and got the rest of the stains out that he didn't get out, really pretty easily. So I thought the quality was just average. I didn't think it was great. He was a nice guy. He can't help that his machine broke down but neither can I. I think he was very professional. He called and tried to keep in touch.
    - Diana A.
  • A
    All-Star Chem-Dry
    Kyle and Kristen did a most excellent job of vaccuming and cleaning my entire upstairs level which includes the stairs, 4 bedrooms, a mid-size foyer, and a walk-in closet.  Their arrival was perfect timing for me and they were both very personable, polite and professional.  They did not do a lot of talking, they were very attentive to their work.  I like that.  Kristen did a wonderful and thorough job of vaccuming all areas while Kyle set up the cleaning equipment and prepared for the even bigger task at hand.  The color of the carpet is light beige and is thick, plush and a high grade carpet.  It had not been cleaned in a while and had many little spots throughout.  There was also a couple of big spills on the carpeted stairs that I did not think would actually come completely clean, but Kyle made it happen.  Because of Kyle's great work, there is no evidence of  spots or spills anywhere to be found.  My carpet is extra clean and looks almost brand new again.  The Chem-Dry products are so great because the carpet is left with NO strong chemical odors, all spots and spills are gone, the carpets are NOT soaking wet, and the smell is just absolute clean, like fresh air.  I really love it.  I am very happy and pleased with the service I received. And Shelly offered the price that was reasonable and worth every dollar.  I have already recommended Chem-Dry to several friends.     Thank You, Kyle, Kristen and Shelly for a job very well done.  Be Blessed!!  

    Joan Scott Osborne 
    Kennesaw, GA
    - Joan O.
  • A
    Daylad Carpet & Upholstery Service
    This is my third time using Dayo, and I will be using him again for sure! Every time I think about getting new carpets, I simply call Dayo and he cleans them good as new. I rent my home out for short term rentals. I get a lot of foot traffic and a lot of spills and stains. I thought for sure some black ink spots and nail polish and paint stains were going to be in my carpet forever. Dayo came over and cleaned the stains out, and my carpets look brand new! Dayo... Bad for carpet companies, but good for you! I have had my carpets cleaned by national chains and Dayo charges much less and does a better job! I have referred him to friends, because he is simply the best!
    - Dan K.
  • B
    Thunderbolt Carpet Cleaning
    The cleaning was done well and even got a few set in stains out, the customer service was solid, and the turnaround on getting an appointment was quick. Unfortunately there was a scheduling issue that made a 9am appointment start at 6pm. They called early the morning of to share that they would be very late; I realize things happen, and they did keep the daily appointment, so hoping it was a one-off issue.
    - Michelle D.
  • C
    Double N Services
    I wasn't too thrilled. When he got there he said, your carpet is very dirty, heavy soil. And it was. I agreed with that. Then he said and you have pet stains so he charged me quite a bit extra money. He didn't move anything at all. I understand they don't move heavy furniture but he didn't even move a desk chair that was on wheels. Just basically cleaned around the middle of the room. It looked pretty good when he left but within three days all the stains were back as was the pet odor. I paid $100-$200 extra on top of the Big Deal.
    I kind of got the impression when he saw the carpet he just wanted to leave.
    Considering it was just two rooms and a hall, I thought the price was a lot, and the carpets didn't come clean. If he had told me upfront that my carpet was hopeless I wouldn't have paid all that extra money. I would have just put the money towards replacing the floor.
    - Doris C.
  • A
    All-Star Chem-Dry
    Great! Terry was punctual and professional. Carpets look great. I didn't understand why my area rug (9x11) which is indoor/outdoor was twice the price of master bedroom. I paid more to clean it than it cost. But other than this I was pleased and would hire them again.
    - CHRIS E.
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Carpet Cleaners in Kennesaw

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