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Pest Control reviews in Hinesville

  • A
    YATES-ASTRO TERMITE & PEST Control - Hinesville
    On the day of the appointment, the representative arrived early and ready to conduct business. I was extremely polite and friendly and even provided my dog a treat. He had a new friend after the treats. He immediately got started and even called in to verify if my home was a participant in the termite bond program. I am glad he did that because I was not aware and the call in saved me $100. I was very thankful for the little added service. I was told that if I see any critters between the appointment and the next to call and they would come out, free of charge, and correct the problem. That is what customer service is all about. I would recommend Yates Pest Control to anyone and would use them on a continuous basis.
    - Japera S.
  • A
    Great Southern Exterminating, Inc.
    Our previous Termite Control service was providing less than quality service and was not completing our annual Termite activity  inspections as promised.  We were paying an annual fee to have our home inspected and retreated in the event that any termite activity was found.  They kept increasing the cost of our maintenance agreement . Then they said they had inspected our home and I know no one had come to my house because I was home.. So they had basically lied to be about providing my service. We live in the south and termites are a real problem here.  We have had several friends who experienced termite infestation.  You have to have your home treated and inspected annually for your protection.  
    Anyway, we were so unhappy with our previous service provider, I decided to change companies.  The owner's daughter came to our home to measure and inspect and provided us with a written quote for our treatment. She educated me about termites and explained in detail what the technician would do when retreating our home.  We had our home retreated and now we pay an annual fee for annual inspections and a termite certificate.  Great Southern provided excellent service and all their staff were very professional and friendly.   They offer a military discount so the price was much more affordable than I had anticipated. They let me pay in three payments which helped with my budget.  The cost of our annual maintenance program is much more reasonable than what I was paying before and they guaranteed the cost would not increase for at least 10 years.  We told them when we were ready to have our home retreated and they arrived on time and completed the work in the time frame promised.  They cleaned up after they finished.  The owner stopped by a few days later to check the work and to make sure we were happy.  We have our annual maintenance contract with them and I am very happy with the service they provide.  I highly recommend Great Southern.
    - Pamela l.
  • D
    Terminix - Pooler -Termite & Pest Control
    I bought my home in 1994. We live in the south and Termites are a real problem. The previous owner had a Termite Guarantee with Terminix so we continued to use their services. We paid an annual fee for a Termite inspection and re-treatment if there was any signs of Termite activity.  First of all, Terminix kept reasing the cost of the annual agreement.  Then they provided less and less customer service.  They would not call to schedule the annual inspection.  It was the customer's responsibility to call them to make the appointment.  They didn't seem to have a problem remembering to send me a bill!  The final straw was when I received a card in the mail telling me "Sorry we missed you" after they were scheduled to come out for our annual inspection.  I was home for that appointment and they did not show up.  A proper Termite inspection includes both an outside and inside inspection.  I called them and talked to a supervisor and told them no one showed up so the technician had lied about completing an inspection.  I made another appointment for an inspection and no one showed up again!  I just got tired of them increasing our annual costs while their customer service kept getting worse.  Terminix is a rip off.
    - Pamela l.
  • A
    Scott Home Improvement
    He does what he says he will do. Mice were getting in the house and we discussed what the best procedure was for their removal from the walls and the house. He suggested traps inside and outside. He also filled the holes in the floor so they wouldn't get back inside.
    - Janet A.
  • A
    YATES-ASTRO TERMITE & PEST Control - Hinesville
    The pest control technician arrived promptly and without a problem. He explained everything he was going to do and then asked for the payment.  After he was complete, he ensured I had the proper paperwork for the Land Lord to see.
    - JOHN B.
  • A
    YATES-ASTRO TERMITE & PEST Control - Hinesville
    I scheduled initial visit with Yates-Astro for pest control services.
    Everyone I spoke to at their office was very helpful. I was quoted a price of $100,00 and
    with a  50% off special they had available, the total costs came to $50.00 for the first visit.
    (A one year contract of $54.00 for bi-monthly service was also offered at the time of appt.)
    Service was scheduled for 09/12/13 at 0830 am. I was called by serviceperson (Robin) to confirm the 
    appointment early that morning. Robin showed up on time and begin with a survey of the property.
    He answered all my questions and I was given helpful information/suggestions regarding simple
    easy ways to be pro-active as a homeowner in pest control issues.
    Robin sprayed inside the exterior as well as outside around the perimeter as contracted.
    Overall the visit went well and I was impressed by Robin's knowledge (specific to Georgia Pests) 
    and his professionalism. 
    So far I am very satisfied with the services of Yates-Astro Hinesville. 

    - S B.
  • A
    YATES-ASTRO TERMITE & PEST Control - Hinesville
    Moved back into my home which had been rented out for several years.I noticed small cockroaches and also spiders inside the home-gross! I tried a store bought product first which did not eliminate all of them.Yates Astro came at exactly the time of the appt., treated the house inside and out and my little problem is GONE. I used them before for years at a different house and they consistently delivered unlike so many other businesses in this area (Hinesville,Ga).

    - Andrea G.
  • A
    YATES ASTRO TERMITE & PEST
    We have used Yates Astro for pest control in our residence for over a year and will continue as long as we live here. They have been on time, professional, friendly, and willing to answer questions or special requests. We have them apply and interior and exterior insecticide every two months. They always call a few weeks in advance to schedule. If we have an issue between applications they come out within a few days to address it without extra charge. When we first moved in we had ants in the kitchen and bathroom, some palmetto bugs, and other little nasties because the house had been vacant. They addressed each quickly and effectively. They are also willing to come out and do an exterior application while we are traveling or adjust their schedule to meet our needs.
    - Mike and Libby D.
  • A
    Terminix - Richardson -Termite & Pest Control
    I signed up for termite coverage but the guy was so pushy I cancelled it.  The people who spray for pests are great.  It’s just that the termite people were so pushy!  I don’t want to be force-fed something.  I want to have time to think about it.  The pest people do a thorough job. If I still have pests after they come out, they’ll come back again and I don’t have to pay for it.  I have some mealy bugs in my pantry.  I’m scared to death of spiders and they check very carefully instead of rushing in and rushing out.  The people that have come out have done everything I've asked.  I think the price is a little high but it's hard to say until I check on prices with others.  I didn't check on any other prices. I guess they are average but I can't truly say.  They kill my bugs.  When they say they're going to be there, they show up.  If they happen to be five or ten minutes late, they call.  They are very professional.  I used another company before and it all depends on the people who are doing it.  The people that do my bug stuff are really good; I didn't like the termite guy's pushiness. 
    - Jennie M.
  • A
    YATES-ASTRO TERMITE & PEST Control - Hinesville
    The people were real professional and helpful.  When they said they would come out they were there.  We had an ongoing thing where they would come out every 3 months.   If we see any critters in between visits they would come out at no additional cost. I use them, I like them and I recommend them.  Water bugs are prevalent in this area and when we bought the house they were all over the place.  Since we started using these guys we haven't had any problems.
    - Robert F.
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Pest Exterminators in Hinesville

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