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Moving reviews in Hephzibah

Real People ~ Real Reviews ~ Real Results

  • These young men were neat, timely, well-mannered, respectful, and extremely hard-working. They took constructive criticsm (suggestions) without missing a beat. They handled everything with care and followed directions perfectly. I honestly have never worked with a better group of movers, especially at their price.
    - Terri K.
  • My daughter had a living room suite, bedroom suite, dining room table and 2 chairs, 2 big screen tv's  plus approximately 30-35 boxes of kitchen items, household items, clothing, etc. and miscellaneous lamps, pictures, etc.  The bed had already been taken apart before the movers arrived.  The movers did take apart the mirror and hutch from the bedroom dresser.  Nothing else had to be taken apart.  In addition, several pieces of furniture had already been wrapped up in protective covering before the mowers arrived.
    First off, it took them 25 minutes to drive 6.5 miles from their facility to her townhouse.  She was charged for their travel time, which took nearly twice as long as it should have.  They had to call for directions.  The 2 men crew arrived but parked the truck in such a manner that it had to be moved several times in order for the residents of the complex to be able to enter and leave.  It was a very large truck, but all this eats up time unnecessarily.
    The main worker was quiet and professional and seemed to know what he was doing.  His assistant, although a personable young man, seemed to be more interested in soliciting business for his father's carpet cleaning company and his girlfriend's health supplement business than in moving furniture.  There were several occasions where I would see the younger man standing around talking to the older man, while the older man was working. There were alot of things he could have moved that did not require 2 people, yet he spent an unnecessary amount of time talking instead of working.  My daughter and I ended up moving alot of the smaller items in the interest of speeding up the move.
    This move took 4 HOURS!!!  There is no way this should have taken 4 hours.  The older man told us we had done very good prep work prior to the mowers arriving.  Other than taking apart the mirror and hutch from the bedroom dresser and wrapping the dresser and chest of drawers in plastic, all the movers had to do was move everything onto the truck, drive 5 miles to the storage facility and unload the truck.  The storage room was larger than was needed so they didn't have to work hard to cram everything in.
    Neither my daughter nor I will EVER use Two Men and a Truck again.  We are extremely disappointed.  We really didn't have 2 men and a truck, we had 1 1/2 men and a truck.  If we could have gotten 2 good workers instead of 1 good worker and a worker trying to drum up personal business, I'm sure it would have gone ALOT faster.
    - Julie C.
  • Initially I scheduled a date for Five Star Moving to move my household goods. I have a piano, was moving from a 1900 square foot home, and the cost was only going to be approximately $750.00. However, due to others being involved in the decision (no fault what-so-ever of the movers), we didn't go with their services.

    I would have preferred to use Five Star Moving (as I ended up having to move a lot of my own stuff). They seemed very professional in my dealings with them. They were very punctual and courteous when coming for the estimate, when scheduling our move, and when taking our cancellation.
    - Joseph O.
  • Company had a wrong phone number for me, so were not able to come on the day scheduled (they could have looked in the phone book--we're listed). An individual came and did a pre-pack survey on the day I had expected the packing to take place. He told me the packers would have to come very early to get everything packed, and that I had about 8,000 pounds of household goods. In actual fact, they arrived at 10:20, not exactly early. They tried to pack everything in one day, staying until 7:30 pm, when they ran out of room on the truck. Evidently they did not get the message from the pre-pack survey guy. They next day the company called and said that they would be here at 11:00 or 11:30, not 8-9 a.m. as promised. However, they did show up shortly after 8. Once again, different elements of the company don't seem to be talking to each other. Note that this is a government move, which is why I left the "cost" blank.
    - JOHN S.
  • They were on time and careful with the furniture. The amount that the quoted was the around the same price I actually paid. Everything was excellent.
    - Angela W.
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Moving Companies in Hephzibah

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