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Find Top-Rated Grovetown Home Security Companies

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Home Security System reviews in Grovetown

Real People ~ Real Reviews ~ Real Results

  • My husband and I built a new home and we needed an entire computer networking system set up. In addition, we needed an alarm system installed. The builder wanted 3 times the cost of what we were quoted by Marasco Computer Solutions. Mr. Marasco was extremely professional and provided excellent service. Having teenagers in the home and with my home office, there was a lot of work involved. Our family is completely satisfied with all of the work provided. We saved approximately $3,500 by using Marasco Computer Solutions. Highly recommended!
    - Angela G.
  • After receiving the product in the mail I read through the installation paperwork and went step by step to install the system. Unfortunately I was unable to get passed step #1 (syncing keypads to base station) because the keypads would not sync. I called the phone number and got a customer service rep on the phone to help out but the keypads still would not sync. During the phone conversation the tech gave me the following excuses:
    1. Since you ordered from Angie's List the product could have sat around for a while or have been damaged.
    2. The product could have been sitting so long the batteries died.
    3. Since you ordered from Angie's List and not the company website the key pads were probably never synced.
    After hearing the above excuses I started to get irritated. Then the representative told me that in order to fix the problem he had to activate the base station remotely and the only way he could do that is for me to subscribe to the monthly monitoring service. I told him that I was not interested in giving him my credit card number and subscribing to a service for a system that did not work. I also asked why he wanted me to subscribe to monitoring for a system that is advertised as either being monitored or not monitored? I told him to stop trying to get me to subscribe to the service and fix my system. He then proceeded to take down some serial numbers and told me he could overnight two new keypads and that would fix the problem. Two days passed and I had not received the keypads so I called Simplisafe to ask what shipping method was used to send out the keypads. I was told that they don't overnight products and the new keypads would be at my house on Tuesday (that would be 7 days of waiting). I informed the representative that I wanted to return the product and without any attempts to retain me as a customer I received a return shipping label in my email. The funny part is the return shipping label is for two day service, I guess they want their stuff back faster than they want to get me functional merchandise.
    Your mileage may vary. You may get a working system or maybe not. I was hoping this would work for me because I am in the military and gone frequently and this system could be taken with me when I move. However, I could not rationalize trusting a company with securing my home when they cannot even provide me with a working product or replace defective products when they say the will.

    - John M.
  • We were using Vector but found that the technology used by Vivint was better and there response time when needed as been fantastic.
    - Jessica P.
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    - Charles K.
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Home Security Companies in Grovetown

Companies below are listed in alphabetical order.

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