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Air Duct Cleaning reviews in Grayson

  • F
    1. Never opened the covers to clean the vents 2. Came with a video from another place showing extremely dirty ducts, they joined it with a short clip taken in one of my rooms so that to prove it was taken in my house forgeting that the fake clip they brought was taken from a house with hardwood/laminate had carpet. They used that fake video trying to upsale their service.
    - Ramadhan C.
  • A
    Josh M. arrived on time, and was very courteous, professional and knowledgeable. He patiently answered the many questions we had about the process. When he showed us the before & after photos of the vents, we were shocked at how bad the grunge was built up throughout the system! Josh explained Reliable's options on what we can do for preventative measures without any pressure to purchase immediately. He did recommend duct sanitizing since they were so dirty, which we opted to do while he was here. We will definitely use Reliable for all of our future HVAC needs, especially if all of their service employees are as wonderful as Josh!
    - Betty F.
  • F
    When they cleaned the air ducts, some kind of construction debris came out (like a white powder and chunks). When they cleaned them, all kinds of stuff came out of the air ducts and fell on the ground, big pieces of debris. They only cleaned up what was right around them, but there was still all kinds of debris left on the stairs. I told them that I had a cleaning crew coming behind them. The cleaning crew had to clean my walls and ceiling, just everywhere, because there was so much debris. i still have junk coming out of my vents. I've called the office and their cell phones, no one is taking my calls.
    - Margie N.
  • A
    I beleive this company did an outstanding job. Kevin showed up within 5 minutes of the appointment time. He set up his equipment and before he started cleaning the ducts he ran a camera down some of the vents to show me what was the inside of the ducts. All I could say was WOW! He went through each room methodicaly until the entire house was complete. He then went back to some of the vents with his camera to show me the after pictures. I am truely impressed. I think he spent a litte more time then he expected but it seemed to me he was more concerned with getting the job done right then trying to rush through it. I am very pleased with his service and would reccomend this company highly.
    - KATHRINE M.
  • A
    Over the past 4 years CoolRay and their Plumbing division (Mr.Plumber) has replaced my entire heating, cooling, & plumbing throughout the house consisting of 3 full levels including the pipework from the house to the street level main line. They have done small jobs from backed-up toilets to large jobs replacing my water heater and entire air conditioning system and piping. They have not always been the lowest quote but their professionalism and honesty are worth what they charge. I have had several contractors give me pricey quotes on parts and systems I didn't need. CoolRay has always been honest, and even saved me money on some installs. They're not pushy either. I have purchased maintenance plans on everything but their work is professional and I have yet to need anything else. I love that they come and replace my HVAC filters semi-annually! Combined with their repeat customer discounts, quick turn-arounds, and great service, I highly recommend both CoolRay and Mr.Plumber!
    - KAREN C.
  • A
    Highly recommend. Great communication, punctual, professional and documented results. I'll definitely use them again.
    - Cheryl A.
  • A
    Very well. The Rep was very knowledgeable and took the time to explain what he was doing.
    - Cynthia J.
  • A
    Some unusual problems with scheduling appointment, but once we lined up the time, very good service.
    - Cynthia J.
  • A
    .
    - Stephanie M.
  • A
    unknown
    - Travis C.
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Air Duct Cleaners in Grayson

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