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Generator Repair reviews in Ellijay

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  • Power Solutions Unlimited, Inc. earned my business this past summer. My generator failed in May 2014, and the company I purchased it from (NOT Power Solutions Unlimited, Inc.) failed to show up for a scheduled appointment three different times. I finally decided to take the bull by the horns and find another vendor. I obtained a list of companies in my area that service Generac generators and started calling. I got voice mail for the first two companies I called (never a good sign), and then to my relief, when I called Power Solutions Unlimited, Inc. I got a live person. I explained my problem, and the very nice lady who took my call, Lynn, set up an appointment to have my unit serviced. She assured me that her tech would show up, and he did! The tech, BJ, was friendly, knowledgeable, and after troubleshooting my unit, explained exactly what was wrong and how much it would cost to repair it. I was so impressed with the service I received from PSU that I decided to purchase a maintenace agreement from them for my unit. My recent service call was for the semi-annual inspection, performed by another nice tech named Tony. This coming summer someone from PSU will perform the PM on my unit, and I can rest assured that the tech will show up as promised!
    - Jan L.
  • Generator would not start. I was told I had a bad trickle charger and that my battery had gone bad. Trickle charger was replaced and I took the battery back to the place where I purchased it and was given a new battery as the old one was still under warranty. Generator is running just fine.
    - Jeff R.
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Generator Services in Ellijay

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