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Hvac Repair reviews in Decatur

  • A
    Coolray Heating & Air Conditioning
    Talked to four different companies, Coolray���s quote was the easiest to understand & compare options, pricing was competitive. The consult and recommendations made sense and the sales consultant listened to our questions and had thoughtful answers. Install was flexible, they were ready to go any time and willing to do a Saturday install which we preferred. Installers were courteous, clean and efficient. I had a few quality items that took a couple of callbacks to resolve but Coolray never hesitated to send someone out to make it right. They didn���t pause at writing a check to replace our attic stair tent that was damaged during installation. A good company that backs its work 100%. The after-install support sets the bar not just for HVAC contractors but for all other service companies.
    - Brian R.
  • A
    Empire Heating & Air Conditioning
    I'm glad I got a second opinion! Another company diagnosed the problem as the air handler, requiring a replacement which would have cost me $400/hour in labor and which would have yielded no results. Charles spent a lot of time going deep to determine why the air handler was not working. Empire charges a flat rate, ensuring a fix at a fixed price. Charles fixed the problem the same day (a relay failure). They've now got my annual service contract. Thank you Charles, and Empire.
    - Marianna E.
  • F
    Moncrief Heating & Air Conditioning
    This issue was mis-diagnosed as a faulty air handler. Therefore the estimate of 1 hour at $395 per hour to replace the air handler would not have resulted in any change. Still costing me $395 or more (if the 1 hour was exceeded). For nothing. Caution. A per-hour charge is not a guarantee to correct the issue. I got a second opinion and an immediate fix.
    - Marianna E.
  • A
    Cool Air Mechanical LLC
    I had maintenance of my heating systems by Keion at Cool Air Mechanical and I couldn���t be happier. Service was exceptional. Keion addressed all my concerns and answered all my questions without appearing rushed. I originally had Cool Air install a new Lennox heating and air unit 6 months and I continue to be impressed how great a company it is with great service people
    - Thomas P.
  • C
    Estes Services - HVAC Plumbing & Electrical
    I���m somewhat of a long time customer with service contracts on my heater, air conditioner and plumbing. Last few ���services��� were average at best. In comparing annual service contracts, I find them to be on the pricey side.
    - Michael R.
  • A
    Estes Services - HVAC Plumbing & Electrical
    I have been a customer of Estes for 34 years. Always been very satisfied with the professionalism and top notch service. We have always had a maintenance contract and Estes makes it very easy to schedule appointments. Also have a plumbing and electrical maintenance contract. I am a loyal customer.
    - Sandy S.
  • A
    Hoke Air Conditioning And Heating Service
    Hoke was the first company to call me back after a late evening voicemail. He was friendly, professional, and clearly knowledgable. He took the time to explain what happened and was very reasonable. I will definitely be going back to Hoke for any future HVAC needs!
    - Joseph Z.
  • A
    Ace & A Heating & Air Conditioning of DeKalb
    We just had a full HVAC system installed by Ace & A, and couldn't be happier. Every step of the process was excellent from the initial repair call and scheduling, working with sales on a new system consult and the system installation experience. Because we were without air conditioning, they worked hard to get us in and scheduled a Saturday. We appreciated the professionalism, courteousness and, the number of years' experience -knowledge all of the people we encountered. We highly recommend Ace & A.
    - Christina M.
  • A
    Reliable Heating & Air Plumbing & Electrical
    Technician arrived on time and cleaned all ducts (three zoned system). Air quality is great and we have no more sneezing. We had them come out a separate date to service all of the blower units and condensers. All work was done thoroughly and on time.
    - Andrew J.
  • F
    Casteel Heating, Cooling, Plumbing & Electrical
    I wrote a previous review about how Casteel wasn���t hired to fix my HVAC because the heat would not turn on, but I was unsatisfied because I felt the company was really trying to take advantage of me by not being transparent about the pricing. Two days later, the heat would not turn on (same issue as before) and when I called the company, they said I would have to possibly pay again if it was something different. I definitely would not hire this company because the price is much more than other companies and the quality of the service and professionalism afterwards was terrible.
    - Shihua L.
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HVAC Contractors in Decatur

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