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Carpet Cleaning reviews in Dallas

  • A
    All-Star Chem-Dry
    The entire experience was fantastic! I called and received a quote over the phone, everything was explained to me and the quote was very detailed. The guys came and cleaned, arrived early and provided excellent service. Our carpets look and smell very clean! Thank you so much!!
    - Jennifer E.
  • F
    Zerorez Atlanta
    I wouldn't waste my money again. They cleaned 4 rooms of carpet. It just didn't look like anything had been done. The carpet was extremely wet. It didn't look any different, just wet. I thought that was a hideous job. They came out and did the job. I wasn't there while they did the job. they just came in and did it. But then again in the same aspect, we paid for a job. They came and they did it and it doesn't look like they did anything.
    - Brenda and Scott D.
  • C
    Zerorez Atlanta
    Thy were pretty prompt about it, They made a statement that when they came out that the floor was not wet but it was dry when they came. I said I told you I had to suck the water up. The spots were still dirt, the urine was still there. I should of checked the list. They didn't charge me. They tried, but they didn't do a good job.
    - Lynne M S.
  • F
    Zerorez Atlanta
    They were advertised on TV, it sounded wonderful. It was pitiful and awful. It was an advertised special for $139 and then they were like we could do this and this. I was over like $250, and I had to have them come back. They were like it will be done and the carpet would be dry, by 7:30 or so at night I went into my bedroom and I san into 3 inckhes of water. I got out my steam vac and sucked up one tank of water out of my bedroom. They never even sucked the water out. The water was black. I think that they used dirty water to began with, it was disgusting. I think for what I got they were overpriced and they called back and said that they will give me $50 off of my next service. I said there is not going to be a next service. I wanted dollars off for the rotten service they gave me. What I paid for and the quality of service I got, it was not passing. They did respond when I called and complained. They tried to be professional. I would never use them again. The pathetic thing was, I mentioned this company to my sister in law, she used them and had the same responses as I did. I told her I was so sorry that I didn't talk to her first, so there were two people not satisfied with their service. When they advertise on TV after the 12:00 news, it sound like wow they do this wonderful job. One person came originally, and then a different person came to redo it. He came out and said "well the carpet is all dry", I said of course it's dry now, I sucked all of the water up. I said that there were spots on the carpet that wasn't even clean. I got a puppy peed in the bedroom and a few weeks ago I got my Hoover vaccuum out and I went over the spot where you could still see the urine. I got it up, they're professionals and they couldn't even get it up. All I did was run my steamer cleaner over it. I don't remember how long it took for the work to be done, but I must admit it was faster than I ever had carpet service before. I come from Cleveland Ohio and I used Voight Cleaners. They did an excellent job, and they took their time. This guy was done so fast, of course I don't have all of the carpet here. I have hardwood floors, but nevertheless they went through here so fast I couldn't believe it. The carpet was still dirty, it was a traffic pattern that's why it was dirty. I went over it and got the stuff cleaned up. What made me so mad is that I spent so much money and did not get good service. I saw the ad where they do hardwood floors, furniture and stuff like that. I was duped the first time. I said never again. I don't like to give a bad report, but they deserve it. Anyway, it's over and done with and I certainly will not use them again.
    - Lynne M S.
  • A
    Colt Cleaning & Restoration
    They always did a good job. I've used them several times and I was always very pleased with their work. They did a good job and their price is fair. The workers were nice and genuine, they always left the area clean. I think they had a couple of guys.
    - Lynne M S.
  • A
    Double N Services
    Alex did a phenomenal job deep cleaning my carpet. He did the whole house in less than 2 hours. He was very thorough and really amazed me with the results. 8 years ago, my son spilled a whole bottle of glue on the carpet. I tried everything on it but through the years, it left a dark spot the size of a saucer on one of the bedrooms. Guess what? The spot is gone. I now look forward to coming home everyday. Also, there was very little dampness after cleaning is done. It dried quickly and left a fresh smelling scent. I will definitely use their service again. I am more than satisfied.
    - Maria V.
  • A
    Accu Care Services, LLC
    Very pleased with the thorough, deep cleaning of the carpet in a rental home. The previous tenants left the carpet extremely dirty and Bill took the time necessary to get it cleaned well. Courtney was extremely helpful when I called for an estimate explaining the method used and the training Bill has had, giving him the knowledge to take care of the biggest problems. Bill was very nice and also gave us additional tips for carpet care in our own home. We'll definately use them again for any and all carpet and furniture needs.
    - Joan B.
  • A
    Blas Carpet Cleaning
    Blas Carpet Cleaning is awesome! This is the third time I have used this company; twice for carpet replacement and once for cleaning. They have done an excellent job. I am very impressed with Hector Blas, the business owner. He is a professional, personable, honest and hard-working young man.
    The first time I hired Blas Carpet Cleaning was to replace the carpet in my former home prior to listing it for sale. I was surprised at how reasonable the estimate was and was a little leery about the quality of product and workmanship I would get. I was very pleased with the result. Hector and his crew did a great job and the carpet and pad were much better quality than the new carpet that was in the house when I bought 3 years earlier.
    After my husband and I moved to our new house, our two poodles had multiple 'accidents' on the carpet. We finally rectified the potty problem, but the carpet smelled so bad I thought we were going to have to replace it. Hector came out and was able to remove all the pet odors. He was also able to clean a large area rug (9' x 12') and pad for less than a quarter of what two other companies wanted to charge. We will never use anyone else to clean our carpets!
    This brings me to my most recent experience. I have a home that I have been renting since I moved closer to work about 3 years ago. My most recent tenants chose to ignore the part of the lease that prohibited smoking on the premises. When they vacated the home, it reeked of pot and cigarettes. Since the house was built in 2003 and still had the original carpet, I decided it would be best to replace all the carpet. Of course, I called Hector Blas and he came out to give me an estimate. He said he might be able to remove the smell by replacing the pad and cleaning the carpet, as the carpet still had a lot of wear left in it. I decided to replace the carpet as well. The day of the install, Hector stopped by my house and picked up the key to the rental so I wouldn't have to drive all the way out there. He stopped by when the finished to return the key and I paid him without even seeing the finished result. Not something I would normally do, but that's how much faith I have in this company. I was at the house a couple days later to do some final cleaning and the carpet looked fantastic!
    I highly recommend this company!
    - Karen C.
  • A
    Citi Carpet Cleaning
    The carpet technicians were polite and on time.They pretreated all the stains before they cleaned. They gave us a very good price and the carpet looks new again. Very very professional and I would recommend them to anyone. Thanks Citi Carpet Cleaning.
    - Tia .
  • B
    Double N Services
    Arrived on time after setting up appt. online.  Did try to sell upgrade to pet package as we have cats in the home.  We did purchase this upgrade as well as having an area rug cleaned.  Did a thorough job, took his time!  Carpets looked great and smelled amazing afterward!  The cleaning removed some food stains as well as pet stains.
    - April F.
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Carpet Cleaners in Dallas

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