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Moving reviews in Dahlonega

  • F
    It was insinuated that this company was van line, come to find out they were just a broker for a mover. I had already put my money down by the time I found out and there was nothing that I can do about it. They did not come out and give an estimate, they just did a generic estimate over the phone, I let them know I do not think that what they are quoting me is going to be able to cover, I was going to need more boxes. He assured me they were probably over estimating and might have to give some of the money back. I asked when I would hear back from someone about the estimate, they did not contact me until 2 weeks before the move, they then started to add additional fees. I did not find out when the mover was coming until the very last minute.  I called into the call center and the person I spoke with was very rude. He stated how it was my fault the estimate was wrong, I gave them the wrong amount of the items in my home. There was binding fee, I asked what that was about, and he was very rude about answering the questions. He actually said, "it's your fault, you should have done your homework."
    - carol s.
  • A
    From my first contact with them until they left our home, I was very pleased. They were courteous, prompt and professional. The two men that actually moved us were very nice to work with. They shrink wrapped every stick of furniture. We supplied some of the blankets so they could wrap some mirrors and a glass table top for storage. I called ahead to ask how we could do that.
    My only minor complaint is that when I asked ahead of time if they knew how to move grandfather clocks, I was told they do it all the time. I made it clear that we knew nothing about the clock and had not removed anything. The two men that moved it had no idea how to remove the parts before moving. They were always removed before they arrived. That took us more time than anything. 
    They charged us $135/hour including drive time. We thought it was going to cost a good bit more than it did, but the two men were very time conscious and worked fast. 

    - Margaret N.
  • A
    unknown
    - Patricia D.
  • A
    unknown
    - Kathy C.
  • A
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    - Crystal D.
  • C
    unknown
    - Lettitia U.
  • A
    They did an excellent job. There was no surprise price change; they stuck to the amount they quoted us.
    - Mike A.
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Moving Companies in Dahlonega

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