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Hvac Repair reviews in Cumming

  • F
    Empire Heating & Air Conditioning
    We were Empire customers for almost 20 yrs. We forgave them for mistakes they made installing a new heat pump system (which cost us time & frustration when that system broke down), and for sending out a couple of technicians who were inexperienced and incompetent. We finally found two who were reliable, skilled and helpful. So we always requested one of them for our service, and kept our maintenance agreement with them for many years. After being a customer for that long, they started refusing to send him for appointments. Then they showed their appreciation for our loyalty by trying to double our rate to renew our agreement, all at once, with no explanation. When I complained, they refused to discuss it or negotiate with us, displaying a "take it or leave it" attitude instead. So if you're looking for an H & A company with no loyalty to long-term customers, who will send out ineffective technicians, and who will refuse to work with you, Empire is the one.
    - Tamara M.
  • F
    Casteel Heating, Cooling, Plumbing & Electrical
    There was not any work that had to be done. The time frame I was give:n was 12-2. He did call and said he was running behind. He finally showed at 4:00 and never called to say that he was on his way. I had to cancel my 4:30 appointment. I WILL NEVER USE THIS COMPANY AGAIN!!!!! I will stick with the plumbing company that I used in the past.
    - Holly B.
  • B
    Atlanta Air Care
    The installation team left me with working units BUT it was a very unprofessional job. I complained the next day and was delighted when Josh Mackel arrived and spent two hours cleaning up the wiring, the pipes and relocating other misc. items to look professional.
    - George K.
  • A
    Arctic Blast HEATING & AIR CONDITIONING
    Artic Blast was professional and showed up on time for appointments and the installation of two Lenox heat and air systems. They answered all my questions and offered additional information about the systems. They delivered outstanding service at a great value compared to other estimates I received. They performed their work and cleaned up after themselves too -WOW.
    - Lou O.
  • A
    Atlanta Air Care
    Had new HVAC system installed. Worked with Mason there and we shopped several vendors and felt most comfortable with the people at AAC. They were on time, professional, and reasonably priced. Would recommend using to others! Craig M
    - Craig H.
  • A
    Vital Air
    Very responsive, emails when installer on way and for appointment times. They cleaned up after themselves. Minimum punchlist items and scheduled that at my convenience. Price was much better than competitor. Would definitely hire again.
    - gary k.
  • A
    ClimateSmith LLC
    I am very pleased with Climate Smith. They even came out on Christmas Eve and repaired our furnace after our house was struck by lightning. Very professional and friendly. A real pleasure to work with!
    - Linda C.
  • A
    ClimateSmith LLC
    These guys are professional, courteous, and honest straight shooters. I had an ac unit fail, they came out to diagnose the problem. One of the only companies that came out saying they could fix it, but repair prob wouldn���t last long and I���d be out $1000. They felt with the age of my units, over 12 years old and builder grade, a new unit would be money better spent. They said my other ac was in fine condition and didn���t need replacement, but I had them replace it too anyways since their pricing was very good and gave me a little bit off to do both. They will also warrant both units for 10years as long as a i have a maintenance contract with them, and of course I will. Unrelated to the install, I had a circuit board go bad on one of my furnaces over the winter. Called them on Saturday and one of the owners was at my house within 30 minutes to diagnose the problem, back to the shop for the part, and back again to fix it, same day. He only charged me $55 for a weekend service call, totally worth it. They always treat me like I���m their only customer. Great guys, glad I found them.
    - Dan K.
  • A
    ClimateSmith LLC
    After paying first vendor over 1000 and then them telling e 1000 more needed to be done on a unit that was just over a year old I called ClimateSmith because a friend recommended them. James was awesome. Came out right away and since I purchased a maintenance contract he did not even charge me for the visit. He had me up and running in no time and with no charge other than the maintenance contract. I have been with them for 3 years now and my unit is working perfectly. My electric bills actually went down 30 dollars a month since they took over and unit has been working so much better
    - Terri S.
  • A
    Schelter Heating & Air Inc
    Called Schelter and they were out that day. Turned out the problem was a bad circuit board. The tech didn't have one with him but called another tech, his father, who had one on his truck. The total time to fix was < 2 hours and everything was working great afterwards. I've used Schelter in the past and I highly recommend them for any heating and air issues.
    - Carl W.
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HVAC Contractors in Cumming

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