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Auto Repair reviews in Cumming

  • F
    Billy Howell Ford Lincoln
    Another bad experience with a Ford Dealership. I brought my 2005 Mustang in to have the recalled airbag replaced. I went there for that reason as I would normally never go to Ford as we have only had bad experiences with them. Our driver side seat would no longer move forward with the electronic button on the side only back. I asked them to look at this and they said they would get back to me. They called back to let me know the airbag was complete but that the seat was still being evaluated and they would have to hold it over night. they call back the next day and said the track was bad but that Ford does not make that part any more so there was nothing they could do to fix it. They sent me on my way and I went to my normal mechanic (Dekalb Tire) and they took a look at it and found it was not the track because the seat would move back just not forward and determined it was just the switch which they fixed and it now works fine. It's amazing that the Ford mechanics could not find the problem and then just send me on my way with no solution. Shouldn't they be the experts on their own cars??? We have had so many problems with Ford, from the transmission going out at only 80,000 miles to the rear end having to be done at 100,000 and both times no help from Ford. I have heard from many people like me that are also dissatisfied with Ford and have had similar problems. My last two cars ahve both been Toyotas and they are great. My Tundra has almost 120,000 miles and NOT ONE problem with it. I just bought my wife a Toyota 4-runner and I now plan to buy my son a Tacoma. I have talked several people out of buying a Ford and will continue to do so. I just hope someone reads this before they buy a Ford and think twice about it. Ford is not Quality is Job One. Horrible cars and service
    - Todd B.
  • A
    Kauffman Tire - Cumming
    He worked me in. I���ve been using them for 12 years. They showed me my new tires and went over all the work that had been completed. They do spot checks and said that nothing else was showing up at this time, but if my car needed any other repairs.
    - Rita M.
  • A
    Billy Howell Ford Lincoln
    I had my oil changed and got home and they did not shut the plugs correctly and I had oil dripping in my garage. They replaced everything and cleaned up everything. They caused a problem but took care of the problem. I was satisfied. They fixed it immediately.
    - Karl H.
  • A
    POSTON MOTOR CO
    We have used them for a number of years. I would grade them an A+ if I could. They are top notch. That repair took about a week only because they had to wait on parts. They have taken me home before and pick me up when I've had to leave my car.
    - Ashley D.
  • A
    Troncalli Chrysler Jeep Dodge Subaru
    The car's only got like 9,000 miles on it so it's still under full warranty so there's no price involved.�� I paid for it (oil changes) when I purchased it.�� I'd give them an A on everything.�� They're very good.�� They treat you like you're their only customer.�� I'm kinda nailed down to them now, although I suppose I could go to another service place but I won't because I bought it there and because it's convenient.�� For the oil change, it was faster than expected to get the work done.�� The workers were very professional, nice, and they act like they care. They give you a piece of paper that tells you everything they did, and if you've got any questions they'll answer them, that kind of thing.
    - Kathy G.
  • C
    Herbert Automotive Inc
    Something simple like emission and oil change was always good and convenient. Anything that was more involved, just did not feel comfortable with what we were being told and quotes were high. We would end up going to the dealer. Took advantage of our son and his Chevrolet truck with repairs and that was hard to get past.
    - Suzanne C.
  • B
    NTB-NATIONAL TIRE & BATTERY
    NTB is okay. They are very punctual. I go to multiple places. One place is not that good, but the other places are really, really good. I will always go there. If I go to one location which is on the way home from work, it takes one plus hours to do the work. If I go to another place which is far from my home that I go to on the weekends, it gets done in 15 minutes. The workers are pretty good and pretty polite. They leave the car as clean as before.
    - Raj D.
  • A
    MATHIS AUTO SERVICE
    Their pricing is very good. They give you a little more personal attention than someone at a quick oil change place. You have to time it to know when they are most busy and avoid that time. I've never had to wait more than a half hour or so, but I don't mind. They are a busy place.
    - Richard K.
  • A
    POSTON MOTOR CO
    Every job completed has been to our satisfaction. The transmission was probably the biggest job and they did well and gave a fair price. Not cheap, but fair. We usually can get cars scheduled in the week we call and they usually only need to keep the car for one day. Always professional and friendly. If they can't do the job - they give good recommendations. Also, they have helped us tremendously in our search for a 3rd family car primarily for our 16 year old to use. We have brought 3 cars for check-overs and feel all their advice has been invaluable. Poston Motors is a good company - the Owner Matt, is accessible and he has developed a great team at the shop. We trust them with keeping our cars safe on the road!
    - Paula B.
  • A
    Scott's Auto Center Inc
    Scott's is hands down the best auto center.  First off, they're honest.  If you don't need it done, they won't recommend it.  They're a busy center and don't throw on any extra work to make more money.  Second, they try their hardest to work with you.  And they're affordable!  Great staff that's always friendly and personable.  It's a great shop and the only place I would trust with my cars.  
    - Megan H.
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Auto Repair Shops in Cumming

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