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Cleaning reviews in Covington

  • F
    Sharon's Professional Cleaning Service
    The crew was supposed to clean on a Friday afternoon. Four hours late they still wanted to come which I told them it was too late but you can come Saturday morning. Again they arrived late by about an hour. We negotiated to a price of $350.00 which was high but I needed my house cleaned for a house showing the next day. I could not believe I would have to constantly go behind them to clean areas they missed. After about 3 hours of a lousy job they had the nerve to say they were done. I checked areas which were still dirty even though they claimed to have cleaned them. My sink got stopped up from something to this day I don't know what they put down there. I was done! I contacted the owner and was promised to have it done right the next day. Of course they never showed up. 3 weeks later still nothing. I sincerely suggest anybody looking to hire this crew save your money and go elsewhere. They will leave you very very DISAPPOINTED!
    - ROBERT F.
  • A
    ServiceMaster by Lovejoy
    Service master by lovejoy did an outstanding job cleaning my carpet. They were punctual and extremely helpful in answering any question I had. I will definitely use service Master by Lovejoy again and I highly recommend their services.
    - Joshua D.
  • D
    I took a vacuum in to be cleaned and repaired, and the shop did not open untilo 30 minutes late. When I picked it up (and again the shop was late opening) it was not put back together properly, and one of the wheels fell off as a result when I was taking it back out of my car at home. When I took it back the shop opened late again (this time an hour late), and the man was abrasive and rude. He took it to the back then returned it saying it was fixed, but it still wasn't right. He finally did reassemble it properly only AFTER I pointed out the issue and insisted it was still wrong. Then, when I got it home again, I discovered that the height adjustment was still not functional and that the replacement "filter" was a cheap piece of ill-fitting foam. I've been by several times now, and the shop has never opened when advertised in the mornings. I do not trust them to fix the problem, and do not plan to give them any more business.
    - Peggy H.
  • A
    A New to Neat Cleaning Co
    Lynda and her staff went over and beyond what was asked of her to make sure when me and my family arrived the home was spotless and she even got home child proofed.  I didnt have to explain what all needed to be done.  Lynda is very trustworthy, assertive, kind and did a great job.
    - Jennifer W.
  • A
    Angies Professional Cleaning Service
    I am updating this review and changing the quality from B to A which upgrades the overall rating from a B to an A also.  We have used Angie's service for almost a year and a half now.  In this type of business, finding quality, dependable employees can be a challenge.  Whenever we have had any issues with the quality (there have not been many) she is quick to respond and correct the issue.  She is definitely concerned about providing top quality cleaning services.
    - Shamica R.
  • C
    Angies Professional Cleaning Service
    Angie's Professional Cleaning Service worked quickly to respond to our need for home/carpet cleaning. However, that is where the "good" service began and ended. Carpets were cleaned fairly well. However, the provider charged by the HOUR for our home cleaning. My family has used many a home cleaning service over the years, and never have we paid by the hour. It has ALWAYS been based on size of the home. It would appear that if those cleaning were having an off day or in no particular hurry, the consumer pays BIG TIME. In addition, we did not find the cleaning to be to our satisfaction. Considering the home was completely empty of all furniture, I would have thought the lack of obstacles to have resulted in a spectacular cleaning. Unfortunately, we were simply not impressed.
    - Ashley S.
  • A
    Angies Professional Cleaning Service
    Angie and her ladies are very professional and courteous. I especially liked Mallory who has an eye for details comparable to my own. She inspects her work and keeps at it until it is as clean as possible. Angie does run a tight ship and is also very detail-oriented. She came by as planned and was able to schedule my cleaning before Thanksgiving, which was a blessing for me. She had originally told me it could not be done before Thanksgiving. My home was in dire need of a deep cleaning because I had not been able to clean it due to an extremely busy schedule and a recent illness. I am very comfortable with Angie and her crew and plan to use them on a bi-weekly basis because being able to clean my home adequately is not the only important factor. Trustworthiness is equally important, and Angie appears to be genuine in her kindness and concern.That's not something that is seen on a daily basis in business activities.
    - Brenda W.
  • C
    Debbie's Cleaning Service
    We used Debbie for about 6 months. Debbie started out good, but soon began to cut corners. We noticed that she wasn't cleaning the counters in the kitchen well. Then we noticed that she wasn't dusting the night stands in our bedroom. Then we noticed that she wasn't moving small objects when she vacuumed. She just went around them. After a while, the dust build up was significant. There were cobwebs in almost every room. We finally decided to let her go when we came in on day after she had been there. She had neglected to dust or vacuum the family room. When I asked her about it, she blamed the person who helps her and said that she didn't go back behind the person to make sure she had done everything she was supposed to do. I think if you are going to have help, you have to supervise the help to make sure your quality standards are being met. Debbie is nice, professional and prompt, but we were paying her $240.00 per month. We weren't getting what we paid for, so ultimately, we decided to make a change.
    - W. Gregory P.
  • A
    Ultimate Carpet Care & Pressure Washing Service
    These people were extremely friendly and proffessional. The were punctual and very polite as well.
    They also took care to protect corners and other areas of my house while cleaning the carpets.
    I would highly reccomend!
    - Kelli B.
  • A
    Angies Professional Cleaning Service
    Angie brought the ladies to our home and introduced them and went over what had been agreed upon.  They were neat and professional and friendly.  Courteous and competent. We plan to continue service on a bi-weekly basis.
    - Greg G.
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Cleaners in Covington

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