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Auto Service reviews in Covington

  • A
    Goodyear Auto Service Center
    The electric window motor for power windows, the one on the drivers' side went bad. I give them a B for price, but that's because they have to pay so much for the motor. Everything, they always do good work so I have nothing bad to say about them at all. So, as far as those boys go, it's all good.
    - Leroy B.
  • A
    Nalley Toyota Stonecrest
    There was one time when I went here to get my car serviced, and I spent close to $500. The next day my car had stopped in the middle of the highway. One of the parts was put on wrong. I went back to the dealership, and they fixed the part right away. They ended up giving me a $500 credit to use towards other repairs, which I found to be very nice of them. Because they made it right, that is why I continue to go here. As far as their lobby goes, it is very comfortable (The chairs). You can get coffee, and they sometimes have free food! They also have a television to watch. They even have a shuttle that will take you to the mall if you want to go shop, and they pick you up when your car is ready. The service is great! They sometimes send me coupons in the mail, which I really like as well.
    - Helen P.
  • F
    John Miles Chevrolet Buick GMC
    Although my experience with them was a number of years ago I refuse to ever go back to them, Well I have A truck a Chevrolet truck that a friend of mine talked me into buying and it had the previous owner had rewired it to accommodate because he had bigger speakers system are something and he had the speakers taken out so my radio didn't work, my air and heater I mean that didn't work because nothing was wired up so I took by the Chevrolet place and they were going to rewire, put in new wiring [18:30] and rewire and getting it working and  and it wasn't and every time I call to find if everything was ready they kept putting me off and putting me off and putting me off they kept it like for a month and when I finally went over there to get it not only did the do nothing that they were suppose get done just doesn't work and I don't think that they did the work and this is after I paid them my seat belt were missing out of the car the arm rest were missing off the doors and parts were missing off my engine and when I asked him about it they blamed the mechanic they said that know one that works for him refused to stand behind it refuse to replace anything on there and I said this is the kind of hectic you have at this place I will never again patronize your place nor will I ever do business with anything along sizes this man. They said well we are not responsible for things left in the car I said things left in the car oh like Oh I don't know  the radio oh loose items things of the car does not count like the seat beat the arm rest the air filter some part of the engine the fact that you didn't even do the job you were paid several hundred dollars to do.
    - Peggy H.
  • B
    Golden Rule Automotive
    They did a good job and had a Triple A discount which is why I went to them. I could reach under there and feel that it was damp when it rained but I could not find where it was coming in. They told me it was on the right side but it was not. They could not fix it because they could not find it.
    - Peggy H.
  • A
    BULLDOG TIRE CO OF COVINGTON
    They do all kind of work besides just tire. Well was my air conditioner on my car it had gone bad and the fully fly wheel was jiggling and that what caused circuit in belt to wear out but they were unable to replace my air conditioner compressor because it had a rotten out bolt on it and they couldn't get the old one off  so I still have the old they had to replace the fly wheel which cost me a couple of hundred dollars but I still have no air conditioning in my car so I mean they did a good job on what they did but they were just not able to fix what really needed to be fixing. They are really really good they have been several times when I taken things by bulldog and they looked at and not charge me anything just have a look at it that's why I go back to them I just wish they could have taken off my air conditioner compressor and put the new one on so that I would have air conditioning about a year ago I had no heating no air conditioning and it was in the winter time  and I thought both of them went out and they looked at it and they said well the air conditioner compressor is failing but the heat is a different matter and the guy told me that the problem with the heat was that knob that turn the heat on was stiffed up and when I was turning it it was only turning the shaft timer and he pull the knob of and turned it with a pair of pliers and the heat came on and so I was able to go the ford place to get a eight dollar knob and fix my heat and bulldog didn't charge me anything telling me that.
    - Peggy H.
  • A
    Legacy Ford of McDonough
    I took it over to legacy because the prices are way better, I tend to go to legacy ford dealer because they are price more reasonably and my experience with dealership all charge at [24:41] for the slightest thing so if I go back to any ford place for service I go to legacy again this air conditioning thing to see if they would take a look at my air conditioner and if they thought they could take the old one off so that I could replace it, they tell me it's gonna be like $700 or $800 to replace the A/C if they did it but if they just drill the bolt out it's gonna be a couple of hundred dollars just to get that one bolt off of it so it could be replace, they are reasonable for a dealership.
    - Peggy H.
  • A
    Midas Muffler
    I've had no problems with them or anything like that. They are a little bit pricey but I would recommend them. I had a coupon for $19.95. They charged me the coupon price and didn't charge me anymore. They were very nice and very professional. The only thing he did was when we called in I said "I will have to pull a vehicle in, needed this to help me and I've got a part for it. Could you put it on and how much will you charge me?" He told me that he had to look at it first. My son had called another company since they have new management and they said yes to putting the starter in although we never could get it in there, but Midas said they have to look at it. They said they have to check it while the other company said they would put it in for $85, which is a reasonable price. Midas is very professional, but when you call them they will tell you that they got to see it.
    - Phillip W.
  • A
    OLYMPIC TIRES
    I have been using Olympic for both my personal and business vehicle maintenance for 7 years and they have never disappointed me. They may not be the cheapest but certainly not the most expensive. Tony and his guys take care of us every time!
    - Tracey B.
  • A
    REGGIE'S AUTO REPAIR
    AFTER GETTING THE REFERRAL FROM MR. WHITTNEY JOHNSON, CUSTOMER SERVICE MANAGER OF AAMCO ON HYW. 138 IN CONYERS, GA ON FRI. 3/14/14, MR. WHITTNEY ASKED ME TO STRESS TO REGGIE'S AUTO REPAIR, THAT IF THEY NEEDED TO CALL AAMCO FIRST TO SEE WHAT WORK WAS DONE ON MY 1995 OLDS CUTLASS CIERA NAMED LEILONNIE 2, THAT I HAD HIS PERMISSION TO LET REGGIE'S AUTO REPAIR KNOW OF THE REFERRAL AND THE SHOPS ENCOURAGEMENT TO CALL FOR DETAILS OF JUST FINISHED WORK ON LEILONNIE 2.  SO I CALLED REGGIE'S AUTO REPAIR VIA PHONE A FEW HOURS BEFORE CLOSING ON FRI. 3/14/14 AND INTRODUCED MYSELF AND  TOLD HIM ABOUT THE REFERRAL FROM MR. WHITTNEY JOHNSON OF AAMCO IN CONYERS, GA AND THAT HE SUGGESTED THAT I GIVE YOUR SHOP A CALL TO SEE IF THE SHOP COULD TAKE A LOOK AT AND RUN A DIAGNOSTICS TEST ON LEILONNIE 2 BECAUSE AFTER ALL THE WORK THAT HAD JUST BEEN DONE ON HER  (TRANSMISSION REBUILD AND A NEW RADIATOR REPLACEMENT) THAT THE CAR WAS STILL RUNNING HOT AND THAT AAMCO SUGGESTED THAT THERE MIGHT BE A PROBLEM AROUND THE INTAKE AND THAT WAS OUT OF THEIR AREA OF EXPERTISE.  I THEN REALIZED THAT I WAS SPEAKING WITH MR. REGGIE HOOTEN, THE OWNER, AND HE STATED TO ME THAT HE KNEW MR. WHITTNEY AND THAT THEY SEND WORK TO EACH OTHER QUITE FREQUENTLY.  SO MY MIND WAS IMMEDIATELY AT EASE.  I EXPLAINED TO MR. REGGIE, IN MY LAYMENS TERMS OF WHAT I UNDERSTOOD, THE PROBLEM STILL ONGOING WITH LEILONNIE 2 AND THAT IF I WAS NOT EXPLAINING THE ISSUE CORRECTLY, THAT HE COULD CALL MR. WHITTNEY AT AAMCO TO GET THE FORMAL VERBAGE OF LEILONNIE 2'S REPAIR AND FURTHER ISSUE(S).  MR. REGGIE STATED  THAT AFTER HE LISTENED TO ME, THAT THE SHOP WAS CLOSED OVER THE WEEKEND AND THAT HE COULD GET ME ON MONDAY 3/17/14.  I ASKED HIM IF I NEEDED AN APPOINTMENT, APPROX. HOW LONG IT WOULD TAKE AND WHAT KIND OF MONEY HE NEEDED UPFRONT.  AS LUCK WOULD HAVE IT, IT SEEMED AS THOUGH I HAD ENCOUNTERED  ANOTHER GOOD AUTO REPAIR SHOP.  I WAS IMPRESSED WITH GOOD LISTENING SKILLS AND WILLINGNESS TO GET ME IN PRETTY QUICKLY.  NEEDLESS TO SAY, LEILONNIE 2 STAYED PARKED THE MAJORITY OF THE WEEKEND, UNLESS THERE WAS A NECESSITY.  SO I VISITED REGGIE'S AUTO REPAIR APPROX. AT NOON ON MON. 3/17/14.  I FORMALLY INTRODUCED MYSELF AND REFRESHED MR. REGGIE'S MEMORY REGARDING OUR FRI. CONVERSATION.    I COULD ALREADY ASSERTAIN THAT HE LOOKED VERY BUSY AND ALREADY HAD MORE WORK THAN HE COULD HANDLE FOR THE DAY AND SUGGESTED THAT MAYBE IT WOULD BE BETTER FOR HIM IF I RETURNED BACK EARLY ON TUE. 3/18/14.  HE AGREED THAT WOULD PROBABLY WORK OUT BETTER FOR US BOTH.  SO I RETURNED AT 7:45A ON TUE. 3/18/14.  HE WAS ALREADY QUITE BUSY AND HE ASKED ME TO GIVE MY CONTACT INFORMATION TO MR. BILL (WORKED BEHIND THE DESK) - WHICH I DID.  EVEN WITH MR. REGGIE ALREADY BEING QUITE BUSY - HE OFFERED TO DRIVE ME TO MY HOUSE WHICH WAS 2 MILES AWAY.  I TRIED TO BE CONSIDERATE IN THE FACT THAT HE WAS ALREADY VERY BUSY AND I TOLD HIM I NEEDED THE EXERCISE AND I WOULD WALK TO THE HOUSE AND THANKED HIM VERY MUCH FOR THE OFFER - WAS NOT NECESSARY (CAN'T GET BETTER CUSTOMER SERVICE THAN THAT)!  SO ON THE SAME DAY (TUE.), MR. BILL GAVE ME A CALL TO LET ME KNOW THAT THE DIAGNOSTICS TEST SHOWED THAT LEILONNIE 2 NEEDED AN INTAKE GASKET (TOP PORTION OF ENGINE), A THERMOSTAT (STICKING) AND AN OIL CHANGE AND THE ESTIMATED COST.  I QUESTIONED THE OIL CHANGE SINCE I HAD JUST HAD ONE PRIOR TO COMING BACK TO ATLANTA FROM NORTH CAROLINA.  MR. BILL STATED THAT SINCE THE INTAKE COVER HAD TO COME OFF, THAT WATER WOULD GET INTO THE OIL, ERGO ANOTHER OIL CHANGE.  I WAS VERY HAPPY THAT MR. BILL EXPLAINED THAT TO ME.  HE ALSO STATED THAT THIS WAS AN ALL DAY JOB AND THEY WOULD BE DONE BY WED. (3/19/14) IF I WANTED TO PROCEED.    I TOLD HIM TO GO AHEAD WITH THE JOB AND ONCE AGAIN, I ASKED IF I NEEDED TO WALK BACK TO THE SHOP TO PAY A PORTION OF THE MONEY UPFRONT AND WAS TOLD THAT THAT WAS NOT NECESSARY (SOUNDS LIKE THE SAME SCENARIO I EXPERIENCED WITH THE CONYERS AAMCO).  MR. BILL STATED THAT I WOULD GET A CALL ON WED. (3/19/14) TO PICK UP LEILONNIE 2.  I WAS SO EXCITED THAT IT LOOKED LIKE I WOULD HAVE MY BABY BACK PRETTY QUICKLY.   I WAITED WITH BAITED BREATH ON WED. FOR A CALL THAT MY LEILONNIE 2 WAS READY TO BE PICKED UP.  I DID RECEIVE A CALL FROM MR. REGGIE, BUT NOT WITH THE NEWS I WAS HOPING FOR.  HE WAS HONEST ENOUGH TO TELL ME THAT HE MADE A MISTAKE IN NOT CALLING MR. WHITTNEY FROM AMOCO TO GET THE 411 ON PRIOR WORK DONE ON LEILONNIE 2 WHICH MAY HAVE HELPED HIM TO FURTHER DIAGNOSE THE PROBLEM.  BASICALLY, ONCE THE INTAKE GASKET WAS REPLACED, AND THE THERMOSTAT REPLACED AND OIL CHANGED, MR. REGGIE DISCOVERED THERE WAS STILL A LEAK AND THAT THE CAR WAS STILL RUNNING HOT AND THAT THE PROBLEM WAS FURTHER DOWN IN THE ENGINE - THE HEADS WERE BLOWN AND THE HEADS WOULD HAVE TO BE TAKEN TO BE RE-SURFACED (WHICH WAS MORE MONEY THAN I HAD ANTICIPATED).  SO MR. REGGIE EXPLAINED THE ISSUE TO ME AND ASKED ME WHAT I WANTED TO DO - AND BASICALLY I REALLY HAD NO CHOICE - IT NEEDED TO BE DONE TO STOP THE OVERHEATING PROBLEM AND I NEEDED MY CAR.  SO ALTHOUGH HE LOST AN ENTIRE DAY WORKING ON WHAT HE THOUGHT WAS THE PROBLEM, I DID APPRECIATE HIM LETTING ME KNOW OF THE MISTAKE HE MADE IN DIAGNOSING THE PROBLEM BECAUSE OF A LACK OF INFORMATION OF PRIOR WORK (HE DID NOT HAVE TO TELL ME, BUT HE DID).  I CAN APPRECIATE AN INDIVIDUAL THAT IS FORTHCOMING - BECAUSE I CAN ANTICIPATE HOW TO HANDLE THE SITUATION.  THAT TOOK A LOT OF COURAGE FOR HIM TO DISCLOSE TO ME HIS MISTAKE.  NO ONE IS PERFECT.  WE ALL MAKE MISTAKES.  THAT IS HOW MOST OF US LEARN!  SO I BELIEVE THAT MR. REGGIE DID CALL MR. WHITTNEY AND THEN HAD ALL THE INFORMATION HE NEEDED AND INFORMED ME THAT THAT WOULD TAKE YET ANOTHER DAY.  I WAS OKAY WITH THAT BECAUSE I KNEW AT THAT POINT, THAT IT WOULD TAKE ME THAT AMOUNT OF TIME TO BEG/BORROW MONEY TO GET MY CAR.  SO, ONCE AGAIN, I HEARD FROM MR. BILL ON THURS. 3/20/14 TO LET ME KNOW THAT MY LEILONNIE WAS DONE AND READY TO PICK UP AND THAT THE OVERHEATING ISSUE WAS RESOLVED.  I WAS HAPPY TO HEAR THE NEWS, BUT UNFORTUNATELY DID NOT HAVE ALL MY FUNDS AS OF YET AND ASKED IF I COULD PICK THE CAR UP ON FRIDAY.  MR. BILL SAID THAT WOULD BE OKAY AND THAT THEY WOULD MAKE SURE LEILONNIE WOULD BE GARAGED AND LOCKED UP OVERNITE AND THAT I WOULD SEE THEM FRIDAY A.M.

     SO I WAS RESTLESS AND EXCITED ALL AT THE SAME TIME FOR FRIDAY TO ARRIVE.  I LEFT MY HOUSE VERY EARLY FRIDAY A.M. TO WALK TO COVINGTON (3 MILES AWAY) TO TAKE CARE OF BANK BUSINESS.  I STOPPED BY REGGIE'S AUTO REPAIR ON THE WAY DOWNTOWN COVINGTON TO LET HIM KNOW WHAT I WAS DOING AND WOULD RETURN WITH ALL THE FUNDS.  MR. REGGIE LET ME KNOW THAT THE CAR HAD BEEN TEST DRIVEN AND THAT THE THERMOSTAT GAUGE INSIDE THE CAR WOULD GO UP TO HALF THE DISTANCE ON THE GAUGE UNTIL THE THERMOSTAT OPENED UP AND THEN WOULD COME DOWN TO NORMAL.  I WAS HAPPY TO HEAR THAT AND MR. REGGIE AGAIN APOLOGIZED FOR THE MISTAKE HE MADE WITH THE DIAGNOSIS. I TOLD HIM I APPLAUDED HIS HONESTY WAS VERY APPRECIATIVE OF THE DISCLOSURE BECAUSE HE DID NOT HAVE TO TELL ME.  SO I GOT TO THE BANK AND HANDLED MY BUSINESS AND RETURNED TO PAY IN FULL (CASH) FOR MY LEILONNIE 2 AND RECEIVED A NICE WARRANTY AS WELL.  I WAS SO EXCITED THAT I COULD NOT FIND MY KEYS TO LEAVE (AROUND MY WRIST).  I THANKED ALL THAT WAS THERE AND ONCE AGAIN COULD APPRECIATE THE SHOPS LISTENING SKILLS, THE PROFESSIONALISM OF THE SHOP,  THE SHOP KEEPING ME ABREAST ON THE ISSUES OF THE CAR AND KEEPING MY CAR SAFE, THEIR QUALITY OF SERVICE AND TIMELINESS OF THE JOB AND JUST THE OVERALL ATMOSPHERE AND CUSTOMER SERVICE OF THE SHOP.  THIS IS A SHOP THAT I WILL BE FREQUENTING AND I DO RECOMMEND HIGHLY REGGIE'S AUTO REPAIR SHOP FOR WHATEVER YOUR  AUTO NEEDS MAY BE.  THEY ARE HONEST AS THE DAY IS LONG AND I CAN APPRECIATE THAT ABOVE ALL ELSE.  AGAIN THANK YOU SO MUCH FOR GETTING ME BACK UP AND RUNNING SO QUICKLY SO I CAN RETURN TO MY RESPONSIBILITIES THAT I HAVE IN NORTH CAROLINA AND NEED MY VEHICLE IN GREAT RUNNING ORDER.  MAY YOUR BUSINESS CONTINUE TO BE BLESSED, FLOURISH AND SUCCEED IN ALL YOUR FUTURE ENDEAVORS. 
    - YOLONDA W.
  • F
    DICKERSON AUTOMOTIVE REPAIR
    Took truck in for a hesitation problem while driving down the road. Asked for them to price a tune up and possible replacement of 'coil pacs'. Received call later and was advised I needed a new timing chain. Went to the shop and found my vehicle with the front end of the engine disassembled. I asked why they took it apart without calling me and they advised they 'heard' a noise in the front of the engine so they took it apart so they could advised me of the problems. I asked about cost... They advised they could put truck back together for $1,500.00 (without any repairs) or they could replace the chains and put back together for Approx. $1,800.00. Since I was going to have to spend that amount I advised for them to replace the timing chains. When I picked up the truck they advised they also replaced a couple of 'coil pac' and completed a tune-up on the truck, the total bill was over $2,600.00. Left very unhappy.... In three weeks I had to return the truck due to rough idling and poor performance. When I returned to the shop we also found a part missing from the oil dip stick holder causing the dipstick to be loose and almost out of the engine block. Will give credit to the owner that day... He did repair the problems at no cost... But I had already spent over $2,600.00 with his company. Now, a couple of months later, I have a noise from the engine compartment, front end, that I am looking for another repair shop to look at. I will not return the Dickerson's Automotive.
    - Cathy M.
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Auto Services in Covington

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