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Flooring reviews in Conyers

  • A
    EU Flooring
    He made the recommendation that the hardwood floor needed a more in depth treatment for it to look its best ,but was not high pressure about it.  In fact, the floor does need a very heavy sanding and re-staining and I had to agree with him. But, for the price of the special, the floor will look good for the holidays which is what I'm aiming for right now. 
    I would use this company again, for sure. When its time to get the full sanding and staining I will certainly consider this company again.
    - June S.
  • A
    Double N Services
    Emmanuel was very professional and experienced in his field.....cut me a couple of deals...did my large ottoman for free. He spotted treated all the doggie accident spots and was able to remove all of the stains. My carpet looks brand new again. Emanuel was extremely pleasant and imparted his knowledge about the best way to maintain the carpets for years to come. I would highly recommend to anyone!
    - leah p.
  • A
    Apalachee Hardwood Floors
    I contacted Apalachee and spoke with Glen about the state of my stairs.  Made an appointment for him to come over and he give me advice and estimate on how to make my stairs beautiful.  I relied on his experience after checking all the reviews.  His team member came over and was completely professional.  Hands down.  Very nice person.  The process took several days because of some changes I made which where different from what I originally requested.  After seeing the updated stairs I just had to change the wood spindles to metal.  They didn't skip a beat.  When I told him I was a Veteran and wanted to save some money my purchasing the materials myself he said no problem and provided me a list of everything I needed.  This was the best experience and my stairs are beautiful.  Because of the excellent work I got estimates for other rooms that I plan on having hard wood flooring added.  I would highly recommend this company.  Now I'm going to paint the hall way to go with the stairs.  :)
    - Jovada T.
  • A
    50 Floor
    From the moment we met with John, our representative for our in-home consultation until the installation crew left our home, we were beyond pleased and satisfied customers. Everything went smoothly, on schedule and as planned with a couple of minor changes recommended by the installation crew regarding transition points where flooring types met.  We were grateful for the expertise of everyone we dealt with. John took pains to cover every facet of the process and the advantages or disadvantages of our initial selections. There was no push for sales at was strictly what we wanted and could do within our set budget. We were told someone would call us in 5-10 days when they received the materials to set up an installation time. They called in 7 days. The office called the day before the installation to confirm and also the morning of the installation to assure us the crew would be contacting us shortly. They had already called and arrived on time.  The Crew Leader, Domingo, walked through every area scheduled for installation and made sure the different materials were as we had ordered and the measurements exact; then they began their business of moving furniture. We had to use the deck to give them the space they needed to do our great room and study. They worked diligently and swiftly each with their job to do. The yard and porch became a saw and cutting area and each piece was remeasured for accuracy. In spite of a thunderstorm that popped up mid-afternoon when the crew had to quickly put tarps over our furniture on the deck, all stayed on schedule. They made sure every piece of furniture was in its proper place and cleaned up meticulously. We couldn't be happier.
    - LURA O.
  • A
    Buff & Coat
    Fred answered the phone the first time I called him and he was able to answer my questions right then. He was very timely- I called him on Friday, he came on Sunday for the estimate, and the work was completed on Wednesday. He knew and respected my busy schedule, and was great about emailing and text messaging me with updates instead of playing phone tag with me. I had some black spots on my hardwood flooring from pet stains that I needed repaired/replaced. I got two other hardwood flooring companies to give me estimates and they both told me they would have to tear out the whole room and start from scratch; both quotes were for around $2,400. Fred was able to just take out the damaged boards and replace them with the extra boards I already had on hand. He did all this in a half a day for $350. Not only did he save me over $2k, he allowed for me to close on my house on schedule. I only wish I could post the before and after pictures. Excellent work.
    - Josh E.
  • C
    Randy's Carpet Plus
    I had just purchased the house and it was in bad shape. We wanted to tear out all the old carpet as a first step since it was horrible, and then just replace carpet in the bedrooms since we were living in the house through the renovations. I got what I paid for with the carpet but the pad was the thinnest I had ever seen.  I wasn't given much of a choice in padding, but if I had it to do over I would have cancelled right there.  The workers Randy sent were ok at best.  I did pay extra for the carpet removal where I was not replacing carpet, including in the basement and in two staircases.  The carpet was pulled up and a lot of the staples and chunks of carpet and pad left behind, more than I would have expected.  One of the stair treads was broken in the process, the whole bull nose was broken off.  Rather than telling me about it the men put the piece outside and didn't say anything. I only noticed it after they left.  When I called Randy about it, he was very defensive and said that it must have been cracked already and he couldn't be responsible.  I didn't expect much, but an "I'm sorry that happened" would have gone a long way.  I had no idea who to call to get it fixed, but eventually found someone and the repair ended up costing me well over $100 with parts and labor.   Included in the cost that I paid Randy was a stair runner for one set of stairs (14 steps) which I never received.  That was partially my fault because after the install I said I didn't want it and even though he had not cut or bound it yet, I didn't go back and request a price adjustment.  Randy is well respected here in town and works with a lot of the tradespeople.  I just had a less than stellar experience.
    - Jeanette K.
  • A
    50 Floor
    Beautiful work, very well pleased. The only glitch ..not enough material ordered to complete job in 1 day...had to come back several days later. All areas of customer service were very nice to deal with from the sales person, Brad to front office Rhonda and mgr. Philip.

    Installer Carlos was exceptional..does beautiful work and very professional!
    - Betty L.
  • F
    Omni Floors & Interiors, LLC
    The service went fine except now there is a material defect in hallway flooring. I contacted them over half dozen times and left several messages. They have not responded or even called me back. I really would like to contact me back to provide corrected action.
    - Theresa R.
  • B
    Lowe's Home Improvement
    I got a great deal on the ceramic flooring, 53 cents per square foot (materials only). They still need to put my thresholds in, but they did a beautiful job! They did originally mis-measured my cook top, but the remedied that situation by giving me a whole Bosch five burner cook top and I love it! The only problem is that it is a little small when I put my grill pan on it. The project has taken a LONG time. They have been working since September of 2013, but in their defense they may have been able to get the job done faster if there weren't two ice storms and holidays during this time period.
    - Patricia K.
  • A
    Elegant Floors & More

    I contacted the  coordinator Beverly Bolding. We agreed upon a time to look at materials and design of the hard wood. I was so pleased because I did not even have to leave my home. The samples were brought to me. What a relief. Once my husband and I selected a flooring all we had to do was pay half of our installment. Next a date to install. my sales representative informed me that she would order the wood the same day pick up the following and install entirely the following day. This is too good to be true I said. The flow was exactly as planned.  I lived in a home with carpet , my grandson and I both had terrible allergies and every year I would get sick and have to be on medicine. I even had someone tell me that my home smelt like mold and mildew. That was quite embarrassing for me because I pride myself in having a nice home. So as you can see I was eager to get that hardwood flooring installed. I had even stopped liking my home because of that frayed and smelly carpet. 

    Two days, and at 8:00am a van pulled into my yard out 3 men ready to go to work. Behind them was the sales coordinator. What's she here for I said to myself I guess to get the other half of the money? The 4 of them went to work. There she was staining the mold and they were removing the old carpet, cleaning under the old carpet and installing new. Now its lunch time one of the workers ask about local restaurants. He goes and get lunch for all of them, they take about 30 minutes eat and get right back to work. What a team, they go right back to work. About 6:00pm the job is complete. WOW it looks like I have a new home. The coordinator and I do a walk thru. Is this my home, my husband informed me that I really had done a great job this time but it was not I. It was the professionalism, style and class of Elegant Floors and More. My grandson  and I breathe better with that old carpet out. I have also referred the company to others that have had their tile removed, granite counter tops and other work done and really are satisfied customers. Thanks Mrs. Bolding you were truly a blessing to us and your prices were well under the larger major companies.

    Your company brought our pride back and we are breathing much better. Yep, another satisfied customer. Cynthia Wright Conyers, Georgia


    - Cynthia W.
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Flooring Installers in Conyers

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