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Servpro

Founded 1977 • Angie's List since July 2010

Not Rated| 13 Reviews

Description

Family owned and operated in the Columbus area since 1977....

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A
American Property Restoration

American Property Restoration Inc. is a full-service disaster restoration company delivering 24/7 emergency response and swift remediation results to Residential, Commercial, Industrial, and government properties. APRCAT staff has been in the business of restoration, remediation, abatement, consulting, and construction for a combined total of over 75 years. Our service professionals have both the academic and project management experience necessary to deliver cost-effective solutions within a timely manner.

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Verified Reviews

A few reviews for this pro…

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RATED

05/10/2017

Excellent very professional. Told me about microfiber and they really got the fabric clean Amazing!!

DESCRIPTION OF WORK
;Microfiber loveseat and recliner.

CATEGORY furniture repair

A

RATED

03/23/2016

The previous owners of our house had several cats that left pet stains on some of our carpeting. After closing on what seemed to be our perfect home, the empty house wreaked of cat urine, and upset my wifes allergies so bad that we had to have the carpets cleaned before moving in.  We bought a carpet cleaning deal from Angie's List.  The technician that serviced our home arrived on time and immedi...

DESCRIPTION OF WORK
Cleaned three rooms with carpet

CATEGORY carpet cleaners

D

RATED

02/26/2016

unknown

DESCRIPTION OF WORK
In response to large loss water damage from plumbing leak,they left furniture sitting in water for 2 1/2 weeks. Did not extract any water or place any fans or dehumidifiers until this was reported to the insurance company and then they placed a dehumidifier.This occurred day before Thanksgiving. Even though they advertise 24/7 response they did not respond until following Monday.They said the furniture was not going to be any worse off if it all sat there longer. They did not even have a water damage specialist on staff at the time this service was rendered according to the staff and this is the only company approved by USAA in Columbus to provide comprehensive service for large loss claims. They also do not have a licensed contractor and they are the only contractor in Columbus recommended by USAA.

CATEGORY carpet cleaners, water damage restoration

A

RATED

02/10/2016

unknown

DESCRIPTION OF WORK
unknown

CATEGORY carpet cleaners

F

RATED

01/29/2016

unknown

DESCRIPTION OF WORK
They dried my bathroom after the leak was found. They were very pushy and they lied to the insurance company on the paperwork stating that they had came out on days that they didnt. They broke my dresser and wouldnt answer the phone to fix it and then over a week went by and they got the check from the insurance company and needed me to sign the check and I told them I wouldnt until they sent someone out to fix my dresser since they had been ignoring me and not returning my calls. They did the bare minimum to fix it so they could get the check signed. I will never use them again.

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Servpro dried the floors properly and documented all drying standards. The insurance company will not pay for work not completed. The estimate that the insurance company approved was $919.00. Ms. [Member Name Removed] claims we broke the knob on her dresser. We responded promptly by sending a furniture repair company to her property to repair the knob. Under no circumstance do we "do the minimum"....

Services Offered

Fire, smoke & soot, water removal, dehumidification, mold mitigation & remediation, catastrophic storm response, move outs, contents restoration, electronics and equipment & document drying.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
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